Sign in

Experience Area Manager

Farmington, Michigan, United States
January 31, 2018

Contact this candidate



***** ****** *****, ********** *****, MI 48331

C: 248-***-****


Candidate experienced in associate engagement, team collaboration, analyzing data, process improvement, and recruitment.


Bachelor of Business Administration

Howard University

Washington DC, May 2016

GPA: 3.0


● Project Management ● Quantitative Business Analysis ● Procurement ● Marketing ● Logistics WORK EXPERIENCE


Personal Assistant Remote October 2017 – Present

Draft and acquire contracts for buying homes which includes evaluating bids, reviewing contracts, and sending them to clients.

Use different skip tracing methods to locate customers and compile list in company database.

Utilize mass marketing tool, SlickText, to gain clientele for weekly real estate class.

Organize data of distressed or foreclosed properties to determine which invests will be profitable. AMAZON INC

Area Manager Lexington, KY June 2016 - July 2017

Identified and eliminated the associate barriers hindering Amazon from maximizing production efficiency. As a result, quality improved by 30%, while production remained over 100%.

Forecasted daily export volumes per shift by calculated expected inventory based off incoming shipments, and number of associates per shift. Helped the company meet daily inventory export goals.

Recruited 10+ candidates at university career fairs, most of which became fellow colleagues at Amazon.

Empowered and supervised a team of 100+ associates through daily communications. This included the explanation of process changes and ensuring individuals understand why.

Directed the development of Process Assistants to transition associates to managerial roles. DISTRICT DEPARTMENT OF TRANSPORTATION

Customer Service and Data Analysis Intern Washington, DC June 2015 - November 2015

Compiled cogent data on high customer service level using GradeDC

Used Microsoft Excel to create charts and graphs to compare the feedback data for the current fiscal year.

Implemented ways to better connect and provide a high level of service to customers.

Restructured the customer feedback surveys for more accurate data. EXTRACURRICULAR ACTIVITIES

Zeta Phi Beta Sorority, Inc., Alpha Chapter

- Scholarship Pageant Coordinator, 2nd Vice President, Treasurer

Alternative Spring Break, Volunteer

Central Union Mission – Homeless Shelter, Volunteer SKILLS & INTERESTS

● Leadership ● Microsoft Office - Expert ● Training/Team Development ● HTML Coding – Intermediate

● Written & Oral Communication ● Photoshop and Adobe Premiere ● Graphic Design ● Data Analysis

Contact this candidate