Manager Restaurant

Mahtab Ur Rahman

address: Flat-*/d, ** kalabagan, 2nd lane, Dhaka, Bangladesh.

mobile: 00-88- 017********

email: ******.******@*****.***

Professional profile

A hard working and accomplished Restaurant Manager with ten years’ experience, dedicated to ensuring effective operations and staff management, in addition to achieving customer satisfaction and loyalty. A natural leader with excellent interpersonal skills and the demonstrated ability to form successful working relationships in support of business. Possesses financial and commercial acumen, successfully managing costs and adhering to budget while establishing optimal menu pricing and choice.

Objective

Currently looking for a new and challenging position as a waiter in Canada,one which will make best use of existing skills and experience whilst enabling further personal and professional development.

Career summary

2015 - 2016

Restaurant Manager, Indian Tree, 34 Carleton street, Portadown BT62 3EP.UK.

Responsible for managing daily operations in addition to managing staff and ensuring excellent levels in customer satisfaction.

Devising and implementing Key Performance Indicator’s for staff, providing training as required and successfully fulfilling business requirements.

Demonstrating financial acumen, setting and adhering to budgets, reducing cost prices where possible while ensuring quality standards in addition to completing tax returns.

Possessing excellent interpersonal skills, establishing and maintaining effective working relationships with wide range of internal/external contacts including customers.

Answering telephone/emails and managing restaurant bookings.

Handling complaints, acting on feedback and improving dishes accordingly; constantly revising menu and modifying prices as appropriate

Demonstrating strong negotiation skills, liaising with suppliers and securing favourable contracts.

Undertaking event management, offering catering for various events and negotiating with clients.

Possessing commercial acumen, taking opportunities to promote business via word of mouth and social media/promotional literature.

Ensuring compliance with Health & Safety regulations, maintaining a clean and safe kitchen/restaurant environment.

2013 - 2015

Assistant Manager, Yarmouth Spice, Quary Street, Yarmouth, PO41 0PB, UK.

2009 - 2012

Senior Waiter, Gate of India, 44 Gawber Road, Barnsley, S75 2AP,UK.

2004-2008

Waiter (Part time), Odiham Spice, Odiham, 73 High Street, Odiham,Hampshire RG29 1LB,UK.

Education and qualifications

BCom(Commerce)Bangladesh National University, 1993.

Certificate of completion of service under articles,1999.

MBA(Accounting) London School of Commerce and Technology, 2002- 2004.

Business Administration (Advanced Diploma)London West minister College, 2007.

Marketing (Advanced Diploma)London Westham College, 2010.

Personal details

Languages:

English, Bengali

References are available on request

Contact this candidate