Microsoft Office Service

ADEOYE, ADETOLA MORENIKE

Contact Address

**, ******** ****** *****, *************@*****.***

Egbeda, Lagos +234**********, +234**********

OBJECTIVE: I am willing to take a challenging position towards making a significant contribution in a renowned Organization and to participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and services. WORK EXPERIENCE

Arik Air Limited Dec. 2013 - To Date

Cabin Crew Member

Involved in all aspects of in-flight customer care and services

Responsible for both front and back end operations

Responsible for in-flight safety and comfort of passengers

Dealing with irate passengers and challenging situations politely but firmly

Demonstrating the safety procedures to follow in an emergency situation National Youths Service Corps (NYSC) June 2012- May 2013 Baptist High School, Ilaro, Oyo State

Class Tutor

Taught students office practice in corporate environments

Counseling and career guidance to students

Follow Up of Development Plans for Approval

Student Industrial Work Experience Scheme (SIWES) April-Nov. 2009 Exponential Concept and Ideas, Ikeja Lagos

Enterprise Account Management,

Developing and maintaining long-term business relationships with new and existing clients through meetings, phone calls and e-mails,

Following up with client complaints and researching ways to improve service delivery. HALLMARK: Integrity, Reliability and Sound Discretion EDUCATIONAL BACKGROUND: National Open University of Nigeria Post Graduate Diploma (PGD) 2016

Business Administration

Lagos State Polytechnic

Higher National Diploma (HND) 2011

Banking and Finance,

Lagos State Polytechnic

National Diploma 2008

Banking and Finance,

System Information College, Anthony

Diploma 2007

Computer Application

Community Grammar School, Ikorodu

Secondary School Certificate 2006

ADDITIONAL QUALIFICATION: Delivering Quality Service Training, (Arik Air) 2014 Safety Management System Training, (Arik Air) 2014 SKILLS

Computer proficiency: Microsoft Office Proficiency Good experience of the Windows environment

Communication skill: Excellent communication skills; written and verbal Good team spirit: Ability to function effectively in a team. Good interpersonal skills Ability to manage people effectively irrespective of circumstance Safety Skills: Qualified First-Aider

Ability to handle all security and emergency situations while dealing with customers Physical, mental and moral stability

Ability to swim.

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