Administrative/Clerical and Secretarial work

Anne Marie Armijo

**** ********** **** ** 505-***-**** cell

Apt 6202 505-***-**** home

Albuquerque, NM 87109 ***********@*******.***

OBJECTIVE

To receive a permanent position with a challenging company.

SUMMARY OF QUALIFICATIONS

Strong skills, specifically relating to research methodology and protocol

Excellent customer service and communication skills

Able to quickly adapt to new situations and systems

Proficient in Microsoft Office 365

Recognized for attention to detail and accuracy

Disciplined in conducting independent research

Strong academic background

Data entry, utilizing computers and software

Collecting, compiling and/or tracking data and statistical information

GS-06 level experience with the Federal Government

EDUCATION

Bachelor of Science in Biology with minor in Chemistry from the University of New Mexico

Associate of Liberal Arts and Pre-Health Certificate from the University of New Mexico

PROFESSIONAL EXPERIENCE

New Mexico Veterans Health Care System (NMVHCS)

Office of the Chief, Financial Management Service 2/2006 – 11/2017

FMS Service Secretary (OA) GS-0679-06/6, 40hrs/week

Received/screened visitors and telephone calls

Provided general calendar maintenance services for supervisors

Scheduled appointments, meetings, conference calls and projects

Made travel arrangements for staff including confirming reservations, processing completed claims, providing justification for travel as needed

Took, transcribes and distributes meeting minutes

Developed spreadsheets for a variety of documents

Read and distributed all incoming correspondence and maintained a suspense system for correspondence requiring responses

Handled requests for information and resolving/assisting in the resolution of a variety of inquiries

Performed timekeeper duties and records official time for employees

Composed and edited letters, reports and memoranda

Prepared public presentation outlines and developed standard or form letters and reply to inquiries

Processed incoming/outgoing mail and faxes

Prepared work orders, obtained and monitor the use of services, supplies and equipment

Served as alternate Agent Cashier for the Medical Care Cost Recovery Fund performing duties related to the receipt and disposition of checks received from insurance companies and first party payers.

Serve as correspondence control liaison for the department

Served as Personal Identification Verification (PIV) manager and sponsor for Federal Employees

Served as service Computer Support Specialist (CSS) for Service Employees

Scientemps/Cardinal Health Pharmaceutical and Technologies and Life Science Services 2005 - 2006

Environmental Monitoring Technician (EVM), QC Microbiology

Monitored Non-Viable Particles, Pressure, Temperature, Humidity and Flow using the Computerized Environmental Monitoring System (EVM)

Acknowledged, reported and/or investigated any non-viable particle alarms on the Met One non-viable particle monitoring system

Initiated, documented and corrected cause of explainable alarms as they occurred

Initiated alarm notification reports in the Track Wise® System for unexplainable alarms per Standard Operating Procedure (SOP) and notified the affected area supervisor or manager and Engineering as well

Acknowledged alarms and notified operations and Quality Assurance (QA) during the fill of a pharmaceutical drugs and instructed operations to halt and resume filling as outlined in the SOP

Initiated an EVM report based on criteria in SOP as needed

Released filling and Class 100/Grade A aseptic rooms prior to filling operation by verifying the EVM/Met One Particle System conditions and the QC department performed the physical inspection

Ran various reports and statistical data using EXCEL

Prepared and wrapped equipment per SOP

Ensured pharmaceutical samples were received properly per SOP

Use of Documentum to obtain SOP paperwork and JD Edwards when ordering supplies

PROFESSIONAL EXPERIENCE

Kelly Services 2004 - 2005

General office and administrative work

Processed customer transactions efficiently and effectively

Provided prompt, courteous service to customers

Worked well as a team member and assisted with special projects

Builders Source Inc. 2001 – 2003

Delivery Coordinator/Office Assistant

Communicated with customers and builders for delivery schedules

Scheduled and coordinated deliveries with company drivers

Provided customer service and troubleshooting

Ensured all merchandise was received when scheduled and checked for proper model and serial numbers

Performed monthly inventory and researched missing or lost merchandise

Daily reconciliation of invoices and accounts receivable for customer accounts

Recognized my excellent attention to detail and accuracy

The University of New Mexico 1995 – 1999

Upward Bound Instructor Tutor

Instructed Biology and Chemistry classes for high school students during the summer semester

Tutored high school students during the academic school year in Math, Chemistry, and Biology

Assisted in motivational and educational workshops and fieldtrips

The University of New Mexico Biology Department 1995 – 1998

NGP/MBRS Undergraduate Research Assistant

Characterization and sequencing of expressed genes (EST’s) of the Neurospora Crassa genome via cDNA clones from the conidial, mycelial, and perithecial libraries

Utilization of many protocols, computer algorithms and high-tech equipment to perform advanced molecular biology research techniques

Presented research work at conferences and UNM Biology Research Day

Published research as co-author in Expressed Sequences from Conidial, Mycelial, ad

and Sexual Stages of Neurospora crassa, Fungal Genetics and Biology 21, 348–363 (1997)

REFERENCES UPON REQUEST

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