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Customer Service Sales

Rockwall, Texas, United States
January 31, 2018

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PAMELA STONE Cell 425-***-**** **** Green Point Dr. Waco, TX 76710

Objective Experienced Payroll Administrator with 25+ years seeking to grow with a company.

Software Skills Ceridian, Kronos, Workforce Management, ADP, AS400, Track-it, Excel, Access, Citrix, Siebel, E-Time, Word,

Outlook, Pro-Business –Whitney, Sharepoint

Skills Processed payroll up to 6000 employees, multi state, garnishments, benefits, 401K, non union, monthly,

Semi- monthly, bi weekly, weekly, salaried and commissions including quarterly payroll taxes.


5/13-12/17 ADP – Payroll Associate – Pro-Business- Whitney Platform – Processing payroll for Client of 6000 employees E-Time Super-user. Processed timecard corrections. Responsible for processing New Hires & Terminations for Exempt payroll and back-up for Non-Exempt payroll. Responsible for Status Change processing, retro pay, payroll adjustments, also processing Tax adjustments for state and local tax changes. Input Payroll Metrics, Benefits Reconciliations and Daily Reports. Use of Excel, Word, Report Writer, Citrix, Siebel, Outlook, Pro-Business Whitney Platform.

8/12-5/13 Accountemps

8/12-5/13 ADP- Payroll Associate – Whitney Platform- Processing payroll for 6000 employees- E-Time Superuser – Processing New Hires & Terminations

3/12-6 /12 Accountemps

3/12-6/12 Oki Development – Payroll Administrator – Ceridian processed payroll for 500-1000 depending on


7/11 to 10/11 Accountemps: Payroll Clerk Contract – Snelson Companies, Inc. – Sedro Woolley, WA (Pipe Company) Processing and Filing Quarterly Payroll Taxes for 12 States. Researched special projects on past tax issues and resolved. Helped with payroll when needed, set up spreadsheet for their garnishments and processed garnishments for payment.

5/04 to 12/09 Accountemps Converted

M.D.C. Holdings, Inc. (Richmond American Homes) – Denver, CO

Payroll Administrator – Due to Economic Downsizing processed for 500 to 600 Employees and 6 Divisions (CA, UT, CO, AZ). At max processed for 14 Divisions – 7 in CA, UT, IL, 2 in TX, 3 in AZ with an average of 1375 employees. Max was at 1500 employees. Kronos Super User (automated time keeping system). Before Kronos, manual timecards were used. Responsible for all payroll functions of all Divisions. Strong customer service for employees. Teamwork atmosphere. Familiar with Labor Laws for the Divisions I handled. Software used daily: Ceridian Source 500-HR/Payroll, Kronos, Track-it, Excel, Word, Outlook, Access and AS400 Accounting System. (Worked for Accountemps from 2/04 to 5/04)

3/01 to 6/03 SVC Pacific Group, LLC – Lynnwood, WA

Payroll/H.R. Rep – Accounts Payable – Responsible for processing all payrolls for company (Corporate –

Salary & Salary/hourly bi-weekly, Sales – commission –

Bi-weekly, Hourly – Weekly) with Sales sites in States of WA, CA, OR, AZ, & NV for a total of 350 employees. Payroll systems used were Ceridian Source 500, Ceridian Powerpay, and Ameripay. Was responsible for creating Excel spreadsheets to show running balances and costs for each Sites Sales Commissions. These were used to show Commissions Earned against any Draw balances the Sales Reps may have incurred. I was responsible to order and receive all Sales Licenses and keep track of the expiration dates. Responsible for Medical/Dental reconciliation’s and help all employees with any HR matters. Was familiar with all Labor Laws in the States we were in business. Responsible for Accounts Payables.

1/01 to 3/01 Accountemps – Temporary position at Irwin Mortgage – Everett, WA

Receptionist work organizing office and spreadsheets on the computer.

12/99 to 10/00 G & E Landscaping – Rocklin, CA

Office Manager – Responsible for functions of day to day business, converting office from manual operations to a more computerized operation. Created and updated all business forms. Created Job Costing files. Responsible for Payroll (50 emp.) and any HR functions needed. Help create a new ordering system that was more accurate and easier. Organized filing system and project files. Handled Lien releases, Company insurance information, and delegated work out for a 3-girl office. Created a Business environment with team work to project a more professional profile for the Company.

1/94 to 12/99 Central Pacific Mortgage – Folsom, CA

Team Coordinator, Staff Support, Payroll Assistant – I was a Team Coordinator for Branches located in 10 States (AL, FL, GA, IL, IN, MI, OH, RI, SC & TN). Responsible for Underwriting support, receiving files and mail, distributing resubmissions, customer service phone work(7 line in-coming phone), data entry, filing, creating reports & forms, typing letters and memos, lender transfers, compliance issues (denied files & reports). Underwriting Staff Support Clerk – Staff support for 5 and up to 20 Underwriters. Same position as above except for 9 additional Sates (AK, AR, CA, ID, NV, OK, OR, TX & WA).

Payroll Assistant – Managed and prepared payroll for 8 States (AR, CA, CT, KS, MA, OK, RI, & TX). Responsible for new employee set-up, status changes, balancing, wage attachments, employment verifications, accruals. Managed and prepared monthly 401k distributions. Assisted with insurance reconciliations.


Apple Temp Agency– Roseville, CA

Receiving & Shipping Clerk

Bell Industries – Rocklin, CA – Warehouse Closure Temp Position 8/92 – 1/94


Representative Pacific Coast Building Products - Sacramento, CA 9/91 – 7/92


Personnel Clerk Friends University – Wichita, KS 10/85 – 9/86

EDUCATION Minot State University - 1 year to complete degree

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