Ananya R **********@*****.***
Business Analyst 940-***-****
Authorized to work in the US for any employer
PROFESSIONAL SUMMARY
Over 6+ years of professional experience as a Business Analyst with excellent understanding, analyzing and documenting Business Requirements, Functional specifications, Business process flow. .
Industry experience across various domains such as Insurance, Banking and financial services.
Proficient in developing Business Process Flows, UML Diagrams including Use Case diagrams, Activity diagrams, Sequence diagrams, Class diagrams and Collaboration diagrams.
Identifying problem areas,analyzing and recommending business solutions to SoD(Segregation of Duties).
Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System documentation and user training.
Experienced in requirements management and conflict resolution techniques with expertise in negotiating and prioritizing customer demand vs. business impact.
Expertise in business requirement elicitation/gathering groups; conducting JAD sessions, project meetings, customer interviews and coordinating Project Sponsors, Business stakeholders, subject matter experts(SME) and Business Users.
knowledge of multiple analysis techniques such as Gap Analysis, Cost/Benefit Analysis, Trend Analysis, Impact Analysis, Feasibility Analysis, and SWOT Analysis and mitigation plan.
Comprehensive knowledge of Agile, Scrum, FDD, Waterfall, RUP Methodologies.
Strong experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, RUP (Rational Unified Process) i.e. Inception, Elaboration, Construction and Transition and Software Testing Life Cycle (STLC).
Experienced in managing the triple constraints along with risk, communications and quality under the time- sensitive environment.
Strong experience in managing end-to-end project delivery using Project management methodologies.
Re-engineering the client processes with strong focus on increasing efficiencies and cost reductions.
Good knowledge on Cloud Infrastructure and AWS.
Strong ability at creating "user story" by utilizing Rally, Jira, and document work flow with the help of MS Visio. Ability to interchange between Rational Rose, MS Visio, UML, and Requisite Pro.
PROFESSIONAL EXPERIENCE
Client: PNC Bank, OH Apr 2016–Current
Role: Business Analyst
Project Description: PNC Bank offers practical, strategic financial guidance to its customers. The bank offers a broad range of investment products and services, from brokerage accounts to comprehensive wealth management. The project involved developing the Web-based online banking portal designed to automate the mortgage application process by integrating the application submission, pre-qualification, appraisal and loan approval process into a single parallel application.
Responsibilities:
Gathering and documenting business requirements from stakeholders.
Organizing periodic meetings to discuss requirements, status, issues and risks between various stakeholders.
Elicited business requirements by conducting structured interviews, JAD sessions and workshops to create various business documents such as BRD, SRS, FSD etc.
Collaborating with project sponsor, project team and other stakeholders to determine project milestones and report on progress; prepared communication and status reporting plan.
Analyzed As-Is system to identify areas of improvement in current trading activities and to determine feasibility to develop To-Be system.
Creation and reviewing of Functional Specifications and created a Functional Requirement Document.
Understood the business logic of the proposed application and coordinated with development team to ensure it is implemented correctly.
Designed structured functional testing, including review of test scenarios, test cases and execution/support of User Acceptance Testing (UAT).
Assisted development team in creating prototypes based on requirements specifications.
Utilized Agile/Scrum methodologies to monitor, steer and develop project objectives.
Participated in the logical and physical design sessions, assisted in developing high and low level design documents.
Environment: Agile-Scrum, User Acceptance Testing (UAT), Windows, Rational Test Manager, MS Excel, Power point, Data flow diagrams, MS Visio.
Client: American Express/ IGATE Jan 2015–Feb 2016
Role: Business Analyst
Project Description. Involved as a Business Analyst in a project to build a Credit Decision System (CDM for efficient handling of credit card applications. The functionalities include application forms which are used to screen consumers, processing the filled-in forms received from the consumers, accepting / rejecting applications and determining the credit limits to be extended to individual consumers.
Responsibilities:
Involved in the analysis of the legacy application management system being retired, documenting the as-is processes, identifying process gaps and desired system functionality, interviewing SMEs and users to discover new requirements.
Participated in data mapping exercise to support a parallel data migration effort for migrating data from the legacy platform to CDM.
Facilitated team meetings to coordinate activities for JAD sessions to elicit requirements.
Provided requirement walkthroughs for the development and QA teams.
Responsible for gathering requirements for the portal applications, overseeing the design, development, and implementation of data integration, analytics and reporting solutions.
Involved in the creation and maintenance of the workflow plans and artifacts.
Performed gap analysis between current and desired performance.
Assisted in developing mockups, test plans, use case model, test cases and test procedures.
Developed detailed system requirements specification (SRS) documents.
Performed manual front-end testing to check all functionalities of different modules.
Functioned as a vital liaison between the business line and operations throughout the project lifecycle.
Environment: Agile methodology, MS Visio, SharePoint, JIRA, SQL.
Client: Royal Bank of Canada(RBC)/IGATE Apr 2013 - Jan 2015
Role: Business Analyst
Project Description: The project was related to a comprehensive online auto insurance application processing. The system has a Web-integrated front end that provides free insurance quotes to individuals and for families.
Responsibilities:
Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
Analysis of new Business Requirements and preparation of the Functional Design Specifications employing use case scenarios, sequence diagrams, DFDs and class diagrams.
Analysis of the new requests specified by the SMEs of various Auto Insurance departments for the future releases and discussion with the functional and technical teams.
Communicated changes to requirements promptly and precisely to all personnel involved.
Identified and clearly defined functional issues and support IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
●Analyzed and translated business requirements into system specifications utilizing UML and Agile methodology.
●Developed tables, queries and reports gathered from system models based on the functional requirements.
●Performed underwriting tasks and analyzed and optimized the online application for the insurance agents.
●Expertise in executing and analyzing the various queries and creating reports depending on the user.
Created test cases to check the functionality of Application.
Successfully implemented the change request and defect tracking Using Rational Clear Quest for utilization by the developers and the QA Team.
Environment: Agile methodology, Rational Clear Quest, SQL, MS-Project, MS-Visio, MS Word, Rational Rose.
Client: Union Bank/IGATE Nov 2011 - April 2013
Role: Business Analyst
Project Description: corporate banking-union bank- The project falls under the Corporate Online Banking division and is aimed at providing customized payment solutions for In-House Transfers to its Business Customers. The project involves creating tailor-made book transfer solutions (Transfers) and screens for Business Customers.
Responsibilities:
Working closely with the stakeholders for understanding and gathering the software requirements for delivering the best product possible .
Acting as a liaison between the developers and Users/Management, playing an instrumental role in resolving conflicts between Stakeholders and technical development teams .
Conducting JAD sessions to allow different stakeholders to communicate their perspective with each other, resolve any issues and come to an agreement quickly .
Documenting Business Requirements, Enhancement Requirements and Functional requirements. Developing Non-Functional Requirements for Risk Management, Compliance Regulations, Quality attributes, and Performance .
Provided advice on the effective use of resources and ensured requirements traceability by maintaining requirements traceability matrices (RTM's) in order to avoid scope creep.
Employed Responsibility Assignment Matrix (RAM/RACI matrix) to define roles and responsibilities during the project to ensure sound governance and decision making.
Experienced in gathering and producing project artifacts such as High Level Vision Scope Documents (HLVS), Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Non-Functional Requirement Documents (NFRD), Requirements Traceability Matrix (RTM), Software Requirements Specification (SRS), Data Mapping document.
Preparing Workflow diagrams, Gap Analysis - 'As-Is' and 'To-Be' scenarios, designing new process flows and documenting the existing business processes and scenarios .
Following UML based methods using Visio to create use cases, activity diagrams, Swim Lane diagrams, Process Flow Diagrams, Sequence Diagrams, and Flowcharts.
Working closely with the QA Team in various phases of the project which involves reviewing Test Cases and making sure all high severity defects are closed.
Testing for Corporate Online Banking product (enterprise business online) for Wires/ACH/Transfers/Dashboard based Accounts. Assisting business users in defining UAT test cases and plans; Maintaining test cases and test data on SharePoint and TFS (Team Foundation Server) .
Environment: Waterfall methodology, Microsoft Office (Word, Excel, PowerPoint), Smart Draw (UML tool), Microsoft Project, UNIX, J2EE, Quality Center, UML 2.0, HTML, Oracle, Java Script, Win Runner, MS Visio.
CERTIFICATIONS
Professional Scrum Master I (PSM)
EDUCATION
Bachelor of Engineering in Computer Science
Andhra University