Manager Customer

Cynthia Palmer

Deli Clerk

Baltimore, MD *****

************@*****.*** - 443-***-****

To obtain an opportunity use of my investgattive, customer services and collection skills to further my growth and learning. In a compamy that will be willing to share there knowledge and growth with a willing person to learn. Completed Accounting and Bookkeeping with a Diploma. Experience in inventory and CPU. Accounts Receivable, accounts payable and payroll.

Authorized to work in the US for any employer

WORK EXPERIENCE

Deli Clerk

Shoppers - Baltimore, MD - June 2015 to June 2016

Same as other deli clerks

Deli Clerk

Eddie Market - Baltimore, MD - August 2014 to January 2015 Deli clerk work to serve customers

Take phone orders and cater to events or parties

Ensuring accuracy and timelineness of delivery and pick up Deli clerks perpare varieties of cold cut deli meats and cheeses, salads and over-the counter food items They also hand out samples to customers, urging to try new products Deli Clerk

Geresbecks Market - Baltimore, MD - October 2009 to August 2014 Deli clerk work to serve customers

Take phone orders and caters events or parties up

Ensuring accuracy and timeliness of delivery and pick up Deli clerk perpare varieties of cold cut deli meats cheese, salads and over-the-counter itema

They also hand out samples to customers, urging to try new products 10/2004 Litigation Enforcement Group Baltimore, Md to 08/2008 Collection Special

Collections Specialist

Litigation Enforcement Group - Baltimore, MD - April 2004 to July 2008 Answer incoming calls from client. Made arrangements for clients to set up payment plan. Called Company and reported the progress or contact the Director to pursue the clients for payments. Took notes and request from clients.

Auto Inspector

APS East Coast, Inc - Baltimore, MD - November 2007 to April 2008 Responsible for transporting dealers and rental vehicle to and from renteal and dealers locations Transport rental vehicle to and from location, vendors and/or auction as directed Clean and prepare rental vehicle for customers use ( including washing, fueling, gasing, adding air and fluids and associated preparations)

Operate hand held check-in device as needed

Perform related responsiblities as required or assigned Loan Officer

Priority Financial Services - Baltimore, MD - September 2003 to April 2005 Obtain prospective client (Prime/Subprime) completed & signed 1003 & disclosure, processed loans using Calyx Point Software and pulled and analysis credit report from Kroll factual Data; submit partial

packages to lender for pre grage or to DU/LP for approval also obtain sales contracts and other vital information while working with title companies appraisers and Real Estate Agents for Approve of Loans Department Manager

Training Associates - November 1998 to December 2003 to provide quality customer services

Managing the Business

Greeting customer when they enter the store

Ensuring customer concern are solves effectively and promptly Correctional Officer

State Of Maryland - Baltimore, MD - July 1980 to October 2000 Control/restrain/subdue male adult inmates by the use of proper restaining holds, devi9ces or substance without causing undue pain or injury

Verify inmates/suspect identification prior to movement or transport Located and confiscated unauthorized inmates property/weapons/contraband Prevent escape/attempt while supervising inmates outside of facility Administer First Aid/CPR

EDUCATION

Certificate in Bookkeeping

Bookkeeping and Accounting School - Baltimore, MD

2009 to 2009

Grempler Real Estat Inst - Baltimore, MD

1998

Business Education

BALTIMORE CITY COMMUNITY COLLege - Baltimore, MD

1977

Business

Northern Senior High School - Baltimore, MD

1976

SKILLS

Answering incoming calls from clients (4 years), Bookkeeping and Accounting (Less than 1 year), Call Center for Jimmy Cab (Less than 1 year), Loan Officer ADDITIONAL INFORMATION

SPECIAL SKILL

DU/LP CALYX POINT AND MIROSOFT OFFICE ( Word, Excel, Access)

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