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Sap Customer Service

Downers Grove, Illinois, United States
January 31, 2018

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Srinath P Mobile: 331-***-****

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Professional Summary

Over 8+ years of experience as SAP Technical consultant in Design and Development of ERP applications in SAP R/3, ABAP,OOABAP, CRM Web UI, Objected Oriented Programming, Middleware PI programming, and Treasury concepts.

Nearly 4 years of experience in FI-AP,FI-AR,FI-GL, Order to Cash Management(OTC) & Procurement Cycle(P2P), HCM Implementation and Treasury Integration.

Demonstrated experience with implementations, rollouts, production support, Maintenance and upgrade projects; and experienced in understanding the business requirements and the legacy systems to map the requirements onto SAP

Experienced in 5 full life-cycle implementations and experienced in successfully working directly with users to troubleshoot issues, participating in technical meetings, conducting user training, and go-live issues

SAP Skills

ABAP/4, Object Oriented Programming in ABAP/4, RFCs, Web Services, ABAP Reports, Query,Data Dictionary, Smart Forms, Adobe Forms, SAP Scripts, LSMW, BSP Application, CRM Middleware, SAP CRM BOL/GENIL Web UI, ALE-IDOCs, and ODATA Service..

ABAP Reports (Classical, Interactive, and ALV)

Good exposure in working with SAP Users/End Clients.

Involved in interfacing with PI, IDOC, XML File, CSV Files.

ABAP/4, Object Oriented Programming in ABAP/4,RFCs, Web Services, ABAP Reports, Query, Data Dictionary, Smart Forms, Adobe Forms, SAP Scripts, LSMW, ALE-IDOCs, BAPI and ODATA Service(RICEF).

ABAP Reports (Classical, Interactive, and ALV) using OO ABAP

Worked on In-Bound and Out-Bound IDOC vendor payments integration

Developed Outbound IDOC for Vendor Payments and Developed custom IDOC.

Expertise Enhancements, Navigation Bar Customizing, Transaction Launcher, Search help, Drop down lists, Custom Application Bar changes, Custom Buttons

Data Conversion / Interface using Batch Data Communications (BDC),LSMW

Expertise in implementing BADI and Enhancement Framework

Good knowledge about User Exits and Customer Exits

Worked on preparing Technical Documents based functional specifications

Worked with SAP OSS messages and implementing Notes through SNOTE..

Experienced in providing technical solutions for ECC streams like, of SD, MM, FICO, Customer Service and Treasury.

Expertise in CRM BOL, GENIL, Component Usage, Enhancement Sets, UI Configuration Tool, Design Layer Customizing, Business Role and Navigation Bar Customizing, Transaction Launcher, EEWB, AET, Search help, Drop down lists, Skin Customizing, OTR text, BSP_WD_CMPWB, HTMLB and Web Services.

Proficient in working Agile Model and methodology

Functional Summary

Worked on vendor financing report was not matching to Sap Standard Report on SAP ECC.

Worked on the MIS ALV Reports and helping to the account manager in sap which updates in SAP ECC.

Proficient in Configuration of FI sub modules General Ledger (FI-GL), Accounts Payable (FI-AP), Accounts Receivables (FI-AR) and New GL.

Vendor Reverse Update from the bank to SAP ECC based on Document posted against the vendor

Participated in GL mapping for automatic Customer Collection Posting / MIS posting

Analyzing and make understand the users on how the bank integration works and entries posted in SAP FI and what are the document types involved for whole end to end process.

Good Exposure in co-coordinating with clients and end users of SAP FI to make understand business scenarios and assuring on product outcome

Participating in Every Year End Activities like Posting periods and new Number Ranges

Current and Previous Employment

Currently Working as SAP ABAP Developer in BNSF Railway, Fort Worth from September 2017 to Till Date

Worked as SAP Programmer at Delvi Logistics, Florida from March 2017 to August 2017

Worked as SAP Developer at Arteria Technologies, Bangalore from May 2016 to March 2017

Worked as SAP ABAP Associate Consultant in FATAH Software Solutions Pvt. Ltd, Bangalore from October 2013 to May 2016

Worked as Associate Consultant with Creative Soft Technology, Hyderabad from December 2010 to October 2013.

Skill Set

ERP : SAP R/3 ECC 6.0

Languages Known : ABAP

Operating System : Windows

Database : MS SQL

Net weaver Version : EHP 5.0 & 7.0

SAP Modules : FI, Treasury, HCM, PI, MM & SD

Projects and Experience:

Project: 7

Client : BNSF Railway

Role : SAP ABAP Developer

Duration : September 2017 - Till Date

Modules : HR/HCM

Location : Fort Worth

Client Description:

The BNSF Railway Company (reporting mark BNSF) is one of the largest freight railroad networks in North America, second to the Union Pacific Railroad (UP) (its primary competitor for Western U.S. freight), and is one of seven North American Class I railroads. It has 44,000 employees, 32,500 miles (52,300 km) of track in 28 states, and operates more than 8,000 locomotives.

Roles and Responsibilities:

Participating HCM Position and Time Management Blue Print sessions.

Conducting Knowledge Transfer sessions with support teams.

Understand high and medium complex level functional requirements.

Designing and modifications in the technical designs as per the standards.

Involved in Technical, Functional, Integration and User Acceptance testing.

Resolving the tickets and Defects.

Providing the solution to interfaces built in mainframe system into SAP.

Understanding the interfaces built in with respect to AS-IS System.

Proposing the To-Be system design for interfaces between SAP and Legacy Systems for HR operations.

Key Deliverables:

Developed Batch Reports to capture exception related to Order, Delivery and creation of Custom table in ECC to store exception.


Developed OODATA Web service for Promotion Configuration Web Service

Developed OODATA Web service for fund transfer posting.

Implemented User Exit MV45AFZZ for copying data Vistex Contract to Sales Document.

Developed RFCs to flow the data between ECC and CRM for custom lord order enhancement.

Developed and implemented implicit enhancement for VL06F Custom LOT SPAN Report

Developed RFC Function Module send Complaints,Contracts and Invoices data from ECC TO CRM as per requirement,

Developed RFC Function Module for search order based requirement,

Worked and implemented Badi for LORD Order API Frame Work Enhancements.

Worked on ADOBE Forms for bill of lading requirements.

Worked on various adobe forms translations based on country.

Worked on Module pool programming to download customer data from SM30 screen.

Project: 6

Client : Delvi Logistics, USA

Environment : ECC 6.0

Role : SAP Programmer

Duration : March 2017 –August 2017

Modules : HR & MM

Location : Florida

Client Description:

Delvi, Inc. is the leader in air cargo and maritime consolidation services to Panama. With more than 22 years of experience in the shipping industry. Delvi partners with customers and vendors to help them achieve growth and profitability objectives by being a leader in technology.

Roles and Responsibilities:

Attending meetings with functional and business teams to produce better solution for the requirements.

Lead the HANA migration and ERP upgrade from project estimation and resource planning

Perform Upgrade Activities like SAPU, SPDD, Custom Code Corrections, Unit Testing

Perform the HANA Migration Activities like Identifying the corrections, Project Estimation, ABAP Code Remediation, Unit Testing, Support in different testing phases, Go-Live Support, provide recommendations in Optimizing the ABAP custom Code, Performance Checks with different Tools and Support.

Lead the EHP7 Upgrade and HANA Migration Projects, Project Estimations, Analysis, Coordination, ABAP Code remediation and Optimization in HANA migration, Code analysis using different tools, Performance Reviews, Testing support, Providing Trainings, Leading the teams and Resource Management.

Developed ABAP Report for Material Header Details and MM03 transaction

Changes done to smart form of Purchase Order through ME21N/ME22N

Worked on LSMW to upload Vendor Email’s and Bank Details

Provided solutions to Report of Material Master, Service Master, Technical Evaluation, Purchase Requisition, Purchase Order

Handled multiple Report for FI Payment Documents for automatic and manual payment

Worked on Middle ware concepts between ECC and PI.

Worked on interfaces like BAPI, RFC and enhancements.

Having strong worked knowledge in debugging concepts to analyze the issue.

Key Deliverables:

•Developed Marketing Project Change Log Report/Batch Program in SAP CRM.

•Developed Report/Batch Program Campaign output files from CRM.

•Developed Report/Batch Program for - Generate Target Group for Recurring Campaign.

•Developed SOAP Web service for Digital Channel Integration.

•Worked on Queries HANA Database.

•Worked on Batch report Program Generate Target Group for Recurring Campaign.

•Integrating SAP System with Non-SAP System.

•Creation of CDLZ custom files using BADI.

•Developed conversion programs for Marketing Attributes

Object Oriented ABAP (OOPS):

Developed customer aging report by using object oriented ALV

Implemented Object oriented ALV report for displaying PO change history data with user interaction.

Developed Text Editor for entering Free text in custom screen etc.

Project: 5

Client : Standard Chartered Bank (SCB)

Role : Developer (IDOC-Bank Integration)

Duration : August 2015 – February 2017

Modules : Treasury, FI-AP, PI

Location : Bangalore

Client Description:

SCB is one of the country’s largest international banks with 100 branches in 43 cities. We have over two million personal banking customers and 2,500 top corporate based in India.SCB is a leading international banking group committed to building a sustainable business over the long-term.

Roles and Responsibilities:

Developed program to generate Idocs/CSV Files for Vendor Payments Accounts Payables (FI-AP), Accounts Receivables(FI-AR) and GL Payments (FI-GL)

Developed and supported programs written for integrating Kofax MarkView for Accounts Payable(AP)

Developed ALV report code to generate Out bound Custom IDOC with check boxes for Treasury Payments

Working experience on Exit’s to fulfill client requirement on Treasury Module.

Worked on Enhancements and Reports.

Developed Upload Programs using BDC techniques and processed Errors.

Developed Interface program from Treasury to FI Document Posting.

Created the Turn-over Documents for all the objects.

Worked custom button and enhancement for FTR_Create, FTR_Edit Transactions in Treasury

Worked on Bank interface with Treasury Module Idocs based on FTR_Create treasury Documents.

Worked on Smart forms and Adobe forms to print the Treasury Payment details

Extensively Worked and Implemented SAP OSS Notes

Key Deliverables:

Created the necessary z tables and DDIC Objects.

Developed EXIT_SAPLIEDP_902 for payment IDOC for automatic payment Run F110 to auto generate IDOCs for vendor payment extraction

Creating custom T-Codes to generate the Idocs for treasury payments done through treasury payments T-code FTR_CREATE.

Worked on the GL to GL IDOC Payments

Project: 4

Client : HDFC Bank

Role : Associate Consultant (SAP-Bank Integration)

Duration : October 2013 – July 2015

Modules : ABAP/4, ABAP Objects, SAP FI & PI

Location : Bangalore

Client Description:

HDFC Bank was incorporated in August 1994. As of March 31, 2017, The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of RBI's liberalization of the Indian Banking Industry in 1994.

Roles and Responsibilities:

Developed ABAP code for FI-AP, FI-AR, FI-GL reports and develop CSV file.

Requirement gathering from End Users on Bank MIS file auto post

Worked on technical documents and user manuals based on the development

Developed Custom Report with FI details including Open GL Items based on the vendor

Developed an interface, RFC Function Module to update FI Documents in SAP ECC

Created Custom Tables and TMG’s to maintain FI-GL Data

Providing validations at Document level for duplicate documents using custom tables

Developed code to BAPI post the documents against the SAP Customers through Virtual Accounts

Generated ALV Report based on Posting Date and Fiscal Year

Worked on Vendor Invoice Adobe forms

Preparation of technical specifications and Analysis and development of objects as per client requirement.

Key Deliverables:

Extensively worked on classical, Interactive and ALV reports.

Implemented customized sales order approval process by using module pool programming (Used Table controls & Tabstrips ).

Developed custom screen to update production work centre values by using module pool programming.

Extensively worked on Module pool programming for updating or displaying custumized table information.

Developed a custom report to simulate billing list view for all open sales orders.

Extensively worked on sales order user exits, Customer exits.

Developed Implicit enhancements for sales area, restrict partner belongs to specific account group.

Implemented Badi’s based on client requirements.

Applied performance tuning to existing custom programs


Client : HSBC Bank

Role : Associate Consultant (SAP-Bank Integration)

Duration : August 2012 – September 2013

Modules : FI, SD and MM

Location : Bangalore

Client Description:

HSBC is one of the world’s largest banking and financial services organizations. We serve more than 37 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 70 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

Roles and Responsibilities:

Participated in HSBC bank Integration with SAP FI-AP

Developed code for Bank Integration interface program to generate XML File for both automatic(F110) and Manual Payments (F-53)

XML mapping of all Debit bank and Vendor Bank details to generate the XML file

Created custom tables to maintain and update the payment details to avoid duplication

Developed report program for Re-extraction of error payments(FI-AP)

Participated in FBZP Configurations for automatic payment runs

Created back ground jobs to update the Reverse feed Documents

Resolving production issues for faulty payments

Key Deliverables:

As a team member I was responsible for.

Prepared the technical specifications from the functional specifications for the RCE objects, they are the Reports, Conversions and Enhancements as per client requirement.

Created the Review logs, Review checklists, CRPR logs for each technical specification and the corresponding code developed.

Attended the weekly meetings to discuss about the progress of the project and very well interacted with the respective BAs for the clarifications

Created the Unit Test Plans for every code developed.

Strictly followed all the client standards before starting the coding, like the status checks of each task at every stage from In Progress to Approved and during coding to follow all the naming conventions



Role : Associate Consultant

Duration : December 2011 – July 2012

Modules : FI, SD and MM

Location : Hyderabad

Client Description:

Startrek Logistics was formed on 30th Dec. 2011, when a private equity firm 'India Equity Partner' bought the domestic business from TNT India Pvt. Ltd. We operate under the brand name SPOTON and stand for providing the most accurate and right Express Logistics service to customers. With our registered office and the Head Office in Bangalore

Roles and Responsibilities:

Developed ABAPZ-Report including Asset Master and Item details along with assigned vendor details

Developed a BDC Program for Purchase Info Record (ME11) Using Call Transaction Method. Error entries capture with BDCMSGCOLL in BDC call Transaction Method.

Generated Customized ALV Report to display Withholding Tax of Standard Report T-code S_P00_07000134.

Analyzing Technical specification documents for the developments assigned to me.

Extensively worked on ALV using OOPs, by providing double click and hot spot click functionality

Interacting with functional team to resolve the issues in the given objects.

Designed the Unit test cases and done testing for other objects developed by the team.

Optimizing the code using Performance Analysis tools.

Worked on requirement gathering to implement MM module on P2Pcycle

Full understanding on sales flow and integration with FI

Project 1


Role : Trainee & Associate Consultant

Duration : December 2010 – July 2012

Modules : FI, SD and MM

Location : Hyderabad

Client Description:

Sequel is a supply chain management company providing comprehensive solutions for critical logistics requirements, globally. Sequel provides constantly innovate, build and deliver superior supply chain solutions that offer the highest level of reliability, efficiency & safety.

Roles and Responsibilities:

Created the necessary z tables and DDIC Objects.

Developed a BDC program with call Transaction technique to update the Vendor bank details

Developed custom report instead of XK99 vendor mass maintenance bank details

Developed BDC program for updating the House Bank details through FI01 Transaction

Developed an Interface Program to get details from Database View among tables EKKO and EKPO by using RFC Function Modules.

Developed report with details to whom and when the materials have been delivered. The selection is by customer, material or by date.

Created Adobe Forms, Function Modules and User Exits

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