Customer Service Sales

Nicole Raysakis

***** *. ******** ***. *********, IL 60030

224-***-**** (Cell), **********@*****.***

Career Objective:

I am a college graduate with a marketing major seeking a challenging position that uses my customer service skills and sales and management experience and has potential for growth.

University of Wisconsin-Whitewater (Graduated May 2016)

Bachelor of Business Administration with a Marketing Major and a Retail Emphasis

Cumulative 3.0 GPA, Dean’s List Spring 2016

Experience:

Snap-on Credit (Feb 2017-Present)

Account Manager

Libertyville, IL

Make 80-100 calls daily to customers with delinquent accounts with a goal to set up effective payment plans. Skip-tracing tasks and general collections work

Partnered with Snap-on franchisees to control delinquency and reach sales goals and assist in creating contracts

TJX Companies (June 2014-Feb 2017)

Sales Associate

Gurnee, IL

Designed effective fixture and endcap displays and assisted customers on sales floor

Inventory control and cash handling in fast-paced environment

Six Flags Great America (June 2015-August 2015)

Retail Intern

Gurnee, IL

Retail “LEAD” position-opened and managed my own store

Coached and trained group of coworkers on register and customer service, inventory control and display creation

Chartwells Dining Services (August 2012-December 2014)

Student Manager

Whitewater, WI

Thoroughly trained in skills required for operations in food service

Coached and managed student workers and effectively held employee meetings to clearly emphasize tasks and goals to be done

Skills

Customer service, collections, cash handling, multitasking, retail management, organization and prioritization, forecasting, Microsoft Word/Excel/Access/PowerPoint

Effective communication and writing skills and Customer Relationship Management

Interests

Fashion design and merchandising

Social media marketing/networking and creative writing

Extracurriculars:

Secretary for the American Association of University-Women club on campus

Assistant for St. Paul the Apostle Catholic Church Vacation Bible School

Contact this candidate