Information Technology Manager
Resume:
Penny Bichard
Columbus, Oh **228
**********@*****.*** or 614-***-****
Professional Experience
Century Resources September 2015 to Current
Director of Talent Acquisition
Century Resources is a regional leader offering full-service fundraising programs to middle and high school student groups. We currently operate in territories throughout the mid-west and southwest but are actively pursuing an aggressive growth and expansion strategy. For over 35 years, Century Resources has helped student groups raise more than $400 million dollars. Our products, systems, and experience are the perfect combination of fundraising success. At Century Resources, we make fundraising easy and effective!
• Serve as an expert advisor and partner to the CEO, in the design of talent-related strategies and innovative solutions
• Creatively build and deliver excellence at each stage of the talent acquisition process including specifications of jobs, sourcing, employer branding, candidate engagement and experience, screening, selecting, hiring, and onboarding
• Partner with business unit managers to identify and develop talent management strategies, identify gaps and plan processes to support business initiatives and priorities
• Analyze research and trends; communicate and apply insights
• Develop and execute a comprehensive plan to build a sustainable talent pipeline and foster a talent mindset across the business units
Develop relationships with emerging, key and succession talent
Develop and implement common talent language, tools and processes across the company
Lead a team of talent acquisition resources to deliver top talent to support hiring needs of the business.
Develop team performance goals and monitor individual contributions to meet the hiring needs of the organization.
Drive process excellence within the recruiting team. Recommend process changes and identify opportunities to improve existing procedures, tools and incorporate these into standard recruiter workflows and processes.
Perform searches for qualified candidates according to relevant job criteria, using internet recruiting resources, cold calls, internal ATS, and employee referrals
Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
Kimball Midwest August 10, 2009 – August 10, 2015
Sr. Management Recruiter/ Team Leader
We are the FASTEST GROWING NATIONAL DISTRIBUTOR of over 45,000 Maintenance and Repair Products (MRO) to the Industrial/Government/Heavy Equipment/Fleet/Auto/repair markets. We have grown from $9 Million sales in 1990 to over $170 Million in 2012 and you could be a part of our continued growth!
• Lead a team of talent acquisition resources to deliver top talent for hiring Regional/District Sales Managers and Sales Reps for the East Coast, Midwest, Southern, and South Central Regions to support hiring needs of the business.
• Develop team performance goals and monitor individual contributions to meet the hiring needs of the organization.
• Drove process excellence within the recruiting team. Recommend process changes and identify opportunities to improve existing procedures, tools and incorporate these into standard recruiter workflows and processes.
• Performed searches for qualified candidates according to relevant job criteria, using internet recruiting resources, cold calls, internal ATS, and employee referrals
• Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• Provided field training for our veteran and new managers regarding interviewing techniques, employee retention, and sourcing.
Sophisticated Systems, Inc. February 2007 – May 2008
Division Manager/ Sr. Executive Recruiter for Sophisticated Search branch
Recruited to Start up and manage Executive Search division as an additional service to our clients
Developed a complete marketing plan to gain new business across the country and also to our existing clients in the Columbus, Ohio market
Designed and developed new marketing materials from brochures, webpage design and content, contracts, and guarantee
Created all interviewing forms, candidate action/tracking, fee schedules, and performance reports
Able to grow the business to over $175k with 15 placements in 7 months. These positions ranged from an individual contributor level to a CSO for the City of Columbus
Manage and train existing recruiting teams on passive recruiting skills, process evaluation, closing and internet sourcing
Implement headhunting techniques to acquire hard-to-find talent
Managed, trained and mentored new recruiters on interview techniques, candidate sourcing, candidate/client relationship development, and direct marketing
Set recruiting goals, track all numbers for our division and report the data to the Vice President
Ran a full cycle recruiting desk for senior level to executive level Information Technology professionals
Build successful relationships with key accounts including National City, Nationwide, Scotts, Micro Solved, and City of Columbus
Coordinated our employee functions including employee summer picnic, client luncheons, and holiday functions
Big Lots Stores, Inc. March 2003 – February 2007
Field Management Recruiter
Responsible for recruiting Store Managers and Assistant Managers on a national level for over 300 existing stores and new stores
Develop relationships with over 30 District Managers and 4 Regional Vice Presidents while determining their staffing needs
Coach Regional and District Managers on recruiting and employee relations
Responsible for entire hiring process including sourcing, recruiting, employment verifications, reference checking, background checks, offer extension and benefit explanation
Partner with Director of Operations and Regional Managers, lead investigations insuring EEOC, federal, state, and local labor and workplace law compliance
Maintain accurate investigation documentation and log all calls on tracking document.
Responsible for market compliance of all State and Federal employment practices in addition to company HR policies, systems and procedures.
Monitor the annual review process to ensure compliance and timely completion for restaurant Managers and hourly Team Members. Make recommendations regarding program revisions where necessary.
Work with RMs on Personal Developmental and Leadership Development plans for their managers.
Review quarterly reports to ensure timely completion of reviews and communicate areas where improvement can be achieved.
Perform Store Manager Exit Interviews and post hire follow up calls
Give presentations to the District Managers in regards to recruiting, training, and employee retention
Play a key role in developing regional interviewing and recruiting processes
Proficient with all methods of recruiting including internet, direct sourcing, and newspaper ads
Provide support to the general office by recruiting for non-exempt and exempt positions including marketing, human resources, and information technology professionals
Train and mentor new field management recruiters and department coordinators
Received quarterly team award for providing leadership and covering other areas when teammates were out
Education
BSBA University of Pittsburgh
Pittsburgh, PA
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