Penny Bichard

**** ******** ****

Columbus, Oh **228

ac4aag@r.postjobfree.com or 614-***-****

Professional Experience

Century Resources September 2015 to Current

Director of Talent Acquisition

Century Resources is a regional leader offering full-service fundraising programs to middle and high school student groups. We currently operate in territories throughout the mid-west and southwest but are actively pursuing an aggressive growth and expansion strategy. For over 35 years, Century Resources has helped student groups raise more than $400 million dollars. Our products, systems, and experience are the perfect combination of fundraising success. At Century Resources, we make fundraising easy and effective!

• Serve as an expert advisor and partner to the CEO, in the design of talent-related strategies and innovative solutions

• Creatively build and deliver excellence at each stage of the talent acquisition process including specifications of jobs, sourcing, employer branding, candidate engagement and experience, screening, selecting, hiring, and onboarding

• Partner with business unit managers to identify and develop talent management strategies, identify gaps and plan processes to support business initiatives and priorities

• Analyze research and trends; communicate and apply insights

• Develop and execute a comprehensive plan to build a sustainable talent pipeline and foster a talent mindset across the business units

Develop relationships with emerging, key and succession talent

Develop and implement common talent language, tools and processes across the company

Lead a team of talent acquisition resources to deliver top talent to support hiring needs of the business.

Develop team performance goals and monitor individual contributions to meet the hiring needs of the organization.

Drive process excellence within the recruiting team. Recommend process changes and identify opportunities to improve existing procedures, tools and incorporate these into standard recruiter workflows and processes.

Perform searches for qualified candidates according to relevant job criteria, using internet recruiting resources, cold calls, internal ATS, and employee referrals

Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements

Kimball Midwest August 10, 2009 – August 10, 2015

Sr. Management Recruiter/ Team Leader

We are the FASTEST GROWING NATIONAL DISTRIBUTOR of over 45,000 Maintenance and Repair Products (MRO) to the Industrial/Government/Heavy Equipment/Fleet/Auto/repair markets. We have grown from $9 Million sales in 1990 to over $170 Million in 2012 and you could be a part of our continued growth!

• Lead a team of talent acquisition resources to deliver top talent for hiring Regional/District Sales Managers and Sales Reps for the East Coast, Midwest, Southern, and South Central Regions to support hiring needs of the business.

• Develop team performance goals and monitor individual contributions to meet the hiring needs of the organization.

• Drove process excellence within the recruiting team. Recommend process changes and identify opportunities to improve existing procedures, tools and incorporate these into standard recruiter workflows and processes.

• Performed searches for qualified candidates according to relevant job criteria, using internet recruiting resources, cold calls, internal ATS, and employee referrals

• Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements

• Provided field training for our veteran and new managers regarding interviewing techniques, employee retention, and sourcing.

Sophisticated Systems, Inc. February 2007 – May 2008

Division Manager/ Sr. Executive Recruiter for Sophisticated Search branch

Recruited to Start up and manage Executive Search division as an additional service to our clients

Developed a complete marketing plan to gain new business across the country and also to our existing clients in the Columbus, Ohio market

Designed and developed new marketing materials from brochures, webpage design and content, contracts, and guarantee

Created all interviewing forms, candidate action/tracking, fee schedules, and performance reports

Able to grow the business to over $175k with 15 placements in 7 months. These positions ranged from an individual contributor level to a CSO for the City of Columbus

Manage and train existing recruiting teams on passive recruiting skills, process evaluation, closing and internet sourcing

Implement headhunting techniques to acquire hard-to-find talent

Managed, trained and mentored new recruiters on interview techniques, candidate sourcing, candidate/client relationship development, and direct marketing

Set recruiting goals, track all numbers for our division and report the data to the Vice President

Ran a full cycle recruiting desk for senior level to executive level Information Technology professionals

Build successful relationships with key accounts including National City, Nationwide, Scotts, Micro Solved, and City of Columbus

Coordinated our employee functions including employee summer picnic, client luncheons, and holiday functions

Big Lots Stores, Inc. March 2003 – February 2007

Field Management Recruiter

Responsible for recruiting Store Managers and Assistant Managers on a national level for over 300 existing stores and new stores

Develop relationships with over 30 District Managers and 4 Regional Vice Presidents while determining their staffing needs

Coach Regional and District Managers on recruiting and employee relations

Responsible for entire hiring process including sourcing, recruiting, employment verifications, reference checking, background checks, offer extension and benefit explanation

Partner with Director of Operations and Regional Managers, lead investigations insuring EEOC, federal, state, and local labor and workplace law compliance

Maintain accurate investigation documentation and log all calls on tracking document.

Responsible for market compliance of all State and Federal employment practices in addition to company HR policies, systems and procedures.

Monitor the annual review process to ensure compliance and timely completion for restaurant Managers and hourly Team Members. Make recommendations regarding program revisions where necessary.

Work with RMs on Personal Developmental and Leadership Development plans for their managers.

Review quarterly reports to ensure timely completion of reviews and communicate areas where improvement can be achieved.

Perform Store Manager Exit Interviews and post hire follow up calls

Give presentations to the District Managers in regards to recruiting, training, and employee retention

Play a key role in developing regional interviewing and recruiting processes

Proficient with all methods of recruiting including internet, direct sourcing, and newspaper ads

Provide support to the general office by recruiting for non-exempt and exempt positions including marketing, human resources, and information technology professionals

Train and mentor new field management recruiters and department coordinators

Received quarterly team award for providing leadership and covering other areas when teammates were out

Education

BSBA University of Pittsburgh

Pittsburgh, PA

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