Sales Engineer

*****.****@*****.*** 415-***-**** MEHUL JAIN www.linkedin.com/in/jmehul

VICE PRESIDENT OF ENGINEERING

Strategic Planning & Execution / Engineering & Product Management / Innovation, Intellectual Property Development CAREER HIGHLIGHTS

Spearheaded success stories of 3 Bay Area startups, a private equity investment, and established new departments for Fortune 50 company at various stages of company lifecycles including growth, financial consolidation, and business pivot.

Grew and led diverse US, offshore engineering teams from 5 (startup) to 200 plus (corporate) employees.

Advisor to a startup and a well stablished company in Machine Learning, Artificial Intelligence, Data and Voice Communications around technology improvements, growth, and acquisition of new market segments.

Envisioned 21 patents to bring innovative ideas to industry, protect Intellectual Property and build license agreements.

Achieved profitable company sales / M&A (YP.com, Ingenio, BayPackets), carve-out (keen.com). Led engineering and IT transfer challenges. Finalized software licensing and resource selection in conjunction with attorneys. CAREER SUMMARY

Championed path to a profitable YP purchase by building a technology team supporting existing core revenue models, sustained cash flow / EBITDA, and new lean team to venture into areas unlocking growth in unmet customer problems.

Transformed YP engineering org and software ecosystem adding new products and sales channels that increased baseline revenue 12% and simultaneously reduced overall engineering, operation expenses 30%.

Architected and launched new cloud based call tracking CRM solution with all industry features focusing on Artificial Intelligence and Machine Learning. Deployed it with multiple solutions and products for AT&T.

Key player within Ingenio expansion of product suite, new revenue model around performance based advertising which led to its acquisition.

Added Technical Sales lens at Baypackets to alter platform to a SaaS solution that simplified integration with customers and expedited its acquisition.

Architected and built core application that was foundation for all its solutions at Telespree.

Deep functional knowledge and experience in Cloud Computing, SaaS, Artificial Intelligence, Big Data, Machine Learning, Mobile, VoIP, SOA and Microservices.

Supported wide variety of industries including AdTech, Telecom, CRM, IoT, B2B, B2C and Platforms. CORE QUALIFICATIONS

Technology Governance – Leadership & Team Building – Recruitment – Full Lifecycle Product Management – Budgeting, Cost Control – Technology Road Map Development – Strategic Planning & Execution – Technical Presales – Prototype Development – Systems Design, Engineering – Vendor Relations, Communications – Program Management – Process & Productivity Improvement – Performance Measurement – Company Pivot & Structuring – Technical Due Diligence – Executive Communication – Organizational Growth – Product Lines, Upgrades – Achievement of Business Goals PATENTS

21 Patents – 14 Issued, 7 Pending : 8 at YP as Primary Inventor, 9 at AT&T as Sole Inventor, and 4 at Ingenio as Primary Inventor in the fields of advertising (4); platforms for ads, voice, text (5); mobile app lead management (3), call tracking for online ads (5) and establishment of connections between 2 parties (4). PROFESSIONAL EXPERIENCE

MANAGEMENT CONSULTING, San Francisco, CA 2017 – Present STRATEGIC ADVISOR

Transform platform, product suite of a well-established profitable company (Data & Voice communication, Machine Learning – Spark, HDFS) to increase sales, target new markets.

Align product decisions and evaluate technology alternatives in a startup (Chatbot, Artificial Intelligence) to accelerate product development, improve service layer and help achieve VC funding. YP, San Francisco, CA 2013 – 2017

AdTech - Lead generation, online presence, SEM and SEO generating $1B+ in revenue, $166M in EBITDA. VICE PRESIDENT, ENGINEERING

Manage Platform, Product, and Integration for Small Medium Business (SMB) AdTech solution provider. Improve existing MEHUL JAIN Page 2 of 2

cash flow and develop innovative solutions. Direct 200+ Engineering, Product team members encompassing Core Platforms, Salesforce, Web Portal, Mobile Apps, Billing, Email, Calls, QA, Vendor Management with onshore, offshore teams. Engineering point of contact for business and marketing.

Launched new product for business online presence providing listings management, data cleansing and management

(ElasticSearch, Spark, HBase, Scala) across Internet. Grew top line growth $32M with new 15K clients in 1 year.

Directed launch of eCommerce centric web pages (JavaScript, Node.js, Angular.js) and mobile apps (iOS, Android) providing real time campaign results, portfolio management. Reduced churn 20%, increased satisfaction 40%.

Improved Salesforce implementation of Sales and Service cloud with reduced custom code and business rules. Utilized out-of-the-box SFDC functionality and transitioned to latest Lightening experience.

Executed structural separation of Engineering team to existing core vs. new ideas. Introduced Continuous Integration and repositioned existing core business (via Cloud based SaaS solution) saving $150M over 5 years. Invested in growth to build new products (distributed, RESTful search and analytics engine, Machine Learning) that captured new market.

Increased productivity 40% and saved 38% across 5 teams. Changed organizational structure to align with strategy and agile programming.

AT&T, San Francisco, CA 2008 – 2012

AT&T Labs and AT&T’s advertising division focusing on Call Tracking solution beyond basic tracking and reporting. EXECUTIVE DIRECTOR, ENGINEERING

Led engineering operations managing Telephony and Billing teams encompassing 50 Engineers, Architects, Product Managers, and QA. Created new Call and Billing platform seamlessly used and integrated with other ecosystems.

Launched new cloud based CRM (PaaS and SaaS) for calls via VoIP Call Tracking (C++, Java) solutions handling 1M+ active phone numbers with monthly 30M local and 30M toll-free calls with PCI, HIPAA compliance.

Built Machine Learning (Polynomial Regression - Gradient Descent, Normal Equation) to measure lead quality with multiple captured internal, external call elements. Resulted in cost, functional synergies, brought many products in house.

Simplified ecosystem. Platform was seamlessly integrated with other solutions. Increased CSAT score 20%. INGENIO, San Francisco, CA 2005 – 2007

Performance based advertising, live advice and coaching generating $60M in annual sales with 100 employees. DIRECTOR, ENGINEERING

Established software development team encompassing 8 Engineers, Architects, and QA Specialists for startup. Directed staff recruitment, department administration, and project budgeting. Formulated all policies and procedures. Oversaw software selection, design, architecture, testing, and deployment.

Designed patented Pay-Per-Call solution (C#, .NET) that increased sales by 50%, helped company grow to $60M. BAYPACKETS, Fremont, CA 2004 – 2005

IP based applications to wireless carriers, wireline operators generating $15M in annual sales with operations in US and India. LEAD ENGINEER, SYSTEMS, SALES, & INTEROP

Managed 3 local Engineers and 20 offshore Engineers, Architects, and QA Specialists directing technical presales, vendor interop, product management, prototype development, requirements determination, design, and systems engineering.

Structured strategy to pivot company from platform to multi-layer plug and play SaaS, followed by sale to Genband. TELESPREE, San Francisco, CA 2000 – 2003

Wireless industry’s first self-service platform for automated activation, programming, service enrollment. LEAD SOFTWARE ENGINEER

Led design, development, testing, and deployment of solution. Conceptualized ideas that supplemented core solution.

Built from scratch company’s first platform, solution, and wireless switch that got deployed to many cellular carriers. PRIOR TENURES:

SYSTEMS ENGINEER, DSQ SOFTWARE, Delhi India / SYSTEMS ENGINEER INDIAN INSTITUTE OF TECHNOLOGY, Delhi, India EDUCATION

BACHELOR OF TECHNOLOGY, COMPUTER SCIENCE, DELHI INSTITUTE OF TECHNOLOGY, Delhi, India

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