Customer Service Microsoft Office

Daniel E Barletta

**A Dry Hill Rd

Rochester, NH

Phone: 702-***-****

****************@*****.***

Objective

I am a highly motivated and accomplished professional who possesses skills in team building and networking. I also am a task-oriented individual and understand the rigorous requirements of working in a fast paced environment. I am interested in leveraging my skills to add value as a bilingual translator customer support specialist.

Skills Summary

Time Management

Microsoft Office Suite

Multi-tasking

Meeting and Event Planning

Self-starter

Strategic Planning

Project Management

Reporting and Documentation

Communication

Process Streamlining

Leadership

Bilingual in English and Spanish

Employment History

Barista/Sales Associate

09/2008 - 10/2009

Starbucks

Las Vegas, NV

Perform various tasks in a high stress environment

Provide excellent customer service through problem solving, conflict resolution, and efficient service

Assistant to the Superintendent

10/2009 - 09/2013

Calvary Chapel Christian School

Las Vegas, NV

Created and managed budget for major projects and events

Maintained constant communication with both students and parents

Consistently met deadlines under pressure

Proficient in Microsoft Office Suite and literate in various computer programs

History Teacher, Choral and Musical Director

Calvary Chapel

Christian School

Las Vegas, NV

Las Vegas, NV

Skilled in classroom management and behavioral assessment

Directed teams of over 50 people

Increased student participation in extracurricular theater arts

Created and managed budget for major projects and events

Consistently demonstrated sound work ethic and demeanor

Consistently met deadlines under pressure

Sound Technician

Calvary Chapel Christian School

Las Vegas, NV

Las Vegas, NV

Demonstrated troubleshooting service and repair skills

Ability to convey information easily

Demonstrated quick problem solving skills

Education and Training

BS Secondary Education with Emphasis in Social Studies

Grand Canyon University

AS Music Education

University of Nevada Las Vegas

Honors & Activities

2014 - Music Director of Secondary Campus

2009 - Moves of Uncommon Greatness Award

2009-2015 - Community Outreaches across California

References Available on Request

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