Manager Office
Resume:
Sujit R Phalsamkar
‘Satkar’ Co-operative Housing Society,
Room No. 31, Third Floor,
Teligalli, Andheri (East),
Mumbai – 400069.India
Phone(Resi) : +91-982-***-****
Email : ac49xg@r.postjobfree.com
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Objective: To join an organization, where with my hard work and desire to learn and grow, I can excel personally and professionally along with high sense of commitment and dedication.
Experience:
November 22,2014-Till Present Serco Global Services
Customer Service Executive-Back Office Malad-Mumbai
Maintain Credit Reports of Consumers
Responsible for accurate records of all consumer reports.
March 20,2013- April 17,2014 DynCorp International, LOGCAP IV
MWR Tech. FOB Pasab/Wilson, Afghanistan.
November 19th 2011- March 19,2013 DynCorp International, LOGCAP IV
MWR Tech. Sperwan Ghar, Afghanistan.
Participates in as well as conduct safety/Total safety task instruction programs training.
Report any damage or not working items inside the facility to the supervisor.
Performing all other office work as assigned by the supervisor, technicians, coordinators and manager.
Assisting with races, runs, marathons and USO shows organized for soldiers and civilians by MWR
Maintain cleanliness and sanitization of the facility.
Perform monthly 100% property inventory on GP # Items inside the building.
June 1,2008 – January 7, 2011 Prime Projects International LCC
MWR Admin Assistance Camp Taji, Iraq.
Report daily MWR - KBR/SCW daily accountability to MWR supervisors, technicians, coordinators, manager and logistics operations department.
Perform monthly 100% property inventory on GP # Items inside the building.
Archive situation reports and total safety task instruction’s for fourteen MWR facilities and handover it to archiving manger.
Organized and archived all MWR department files and reports.
Prepared service orders request for MWR department.
Prepare MWR activity/events monthly calendar.
Prepare flyers for promotion of events and programs organized by MWR department.
Print promotion of events and programs flyers on plotter according to supervisor, technician, and coordinator request.
Setup proxima for conference meetings and other events.
Prepare stock list required for sanitization and office supply.
Assisting with races, runs, marathons and USO shows organized for soldiers and civilians by MWR
Performing all other office work as and when assigned by the supervisor, technicians, coordinators and manager.
Participates in as well as conduct safety/Total safety task instruction programs training.
Report any damage or not working items inside the facility to the supervisor.
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October 20,2005 – April 18,2008 Prime Projects International LCC
MWR Clerk Camp Taji, Iraq.
Maintain cleanliness and sanitization of the facility.
Provide information to customers regarding the MWR facilities use rules and regulations and timings.
Making reservations for the conference room according to schedule and request.
Performing all other office work as and when assigned by the supervisor, technicians, coordinators and manager.
Report any damage or not working items inside the facility to the supervisor.
Participate in as well as conduct safety/Total safety task instruction programs training.
Assisting with races, runs, marathons and USO shows organized for soldiers and civilians.
Assisting in setting up Gyms as per instructed by supervisor.
Prepare stock list required for sanitization and office supplies.
Setup proxima for conference meetings and other events.
May 2004 – August 2005 Godhani Jewels Manufacturing company.
Account Assistance – Polishing Department. Mumbai – India.
Maintain daily account for 10k,18k and 22k white and yellow gold in polishing department.
Track jewelry status of process as per the customer order sheet and request.
Maintain daily account for gold loss weight in polishing department while processing by craftsmen.
Recover loss gold weight from dust and polishing machines while polishing jewelry at the end of the month.
Checking gold weight of each jewelry piece before and after each processing.
Taking care of customers complains about polishing jewelry.
Report details of each piece jewelry count and loss of gold weight while processing in polishing department.
Maintain record of each jewelry piece given to each craftsmen.
Maintain daily records and status of each piece of jewelry during the process at the end of the day.
Make Sure the jewelry piece is in good shape without damage with minimum weight loss during the process.
Distributing the work to the craftsmen according to their skill.
Taking customer feedback before any risk taking processing of jewelry.
June 2001 – August 2003 Surf Laundry (Franchise of Hindustan Lever Ltd.)
Store Executive Mumbai – India.
Pick up and deliver of garments of customers.
Explain monthly packages schemes to customers for washing garments.
Note the customers feedback and complain regarding the washing process.
Taking the feedback from customers regarding the stain removal process of garments.
Arrange the pickup and delivery for customers according to the schedule and location of the delivery boys.
Giving the total head count of garments to the supervisor at the end of the day before sending to factory for washing.
Maintain monthly account of customers garments depending upon the package scheme taken by the customer.
Making the daily octroi tax receipts depending upon the number of garments send to factory for processing.
May 2000 – April 2001 Meghna Exports company,
Office Assistance Mumbai – India.
Tracking details of cargo for import and export to the customers.
Make cargo receipts according to the weight, location and material for cargo.
Arrange transportation to collect import cargo packages from shipping companies.
Provide information to customers about the charges for export and import cargo depending upon the location, material and weight.
Maintain register of customers for export cargo shipping and import cargo shipping.
June 1998 – March 2000 M/S Fast Fin Financial Services.
Marketing Personnel Mumbai – India.
To explain various schemes to customers for auto finance.
To track detail information from various banks regarding auto loan updates for customers.
To collect all the documentation required for auto loan process from customers.
To collect postdated checks from customers and deliver to various auto dealers.
To collect auto registration fee receipts from Regional Transport Office.
To arrange auto pickup dates from various auto dealers depending on the customer’s request.
To handle customers complains with auto dealers and banks.
Educational Qualifications:
Secondary School Certificate -10th : March – 1992 - Pass
(Maharashtra State Board)
Higher Secondary School Certificate -12th : March – 1994 - Pass
(Maharashtra State Board)
Bachelor of Arts – 15th : March – 1999 - Appeared 3rd year BA.
(Mumbai University)
Additional Qualification:
CompTIA N+ (PC Networking – NIIT) : May – 2011
CompTIA A+ (PC Technician – NIIT) : June – 2011
Diploma in computer science.(Basic – MICR) : November - 1994
English typing speed @ 50 w.p.m.(Godrej) : February - 1994
English typing speed @ 40 w.p.m.(Government) : November – 1993
Computer program knowledge : Word, Excel, PowerPoint, MS Office Outlook, PDF
Personal Information:
Passport Details: Passport No. : M 2904925
Date of Issue : October 16,2014
Date of Expiry : October 15,2024
Place of Issue : Mumbai, India
Personal Profile: Present Address : Satkar co-operative housing society,
Room No. 31, Third floor,
Teligalli, Andheri (East).
Mumbai – 400069. India.
Telephone. No.(Residence) : 91-222*******.
Date of Birth : February 13,1975.
Nationality : Indian
Marital Status : Single
Language known : English, Hindi, Marathi.
Contact this candidate