Administrative Asst, Manager
Resume:
Kimberly K. Harris
************@*****.***
I am an experienced and accomplished leader whose skills are best used to improve outcomes and expand programs. The use of my creative thinking, ability to organize and proficiency in communication serves me well in both tactical and strategic roles. I am eager to assume a position where I can make a significant contribution.
Professional Experience
Century 21 Real Estate - November 2016 – Current
Independent Sales Consultant
Area Specialist
Relationship management with clients
Prospecting
Inside Sales Representative
ProBuild Lumber – Manvel, TX November 2016 – Current
Inside sales
Quote and track custom material
Purchasing of special order material
Relationship management with both outside sales, vendors and clients
Resolution management
Gift Processing Manager
Texas Children's Hospital Houston, TX September 2007- July 2016
Direct and manage the daily activities of the Gift Processing Team at Texas Children’s Office of Development. The team processed approximately 120,000 gifts per year (growth of almost 100%) in the last eight years
Direct the daily job responsibilities of up to six team members, while ensuring a focus on diversity and focusing on individual strengths
Manage outside vendor service in relation to donor acknowledgements for a direct mail program, while also triaging donor phone calls
Created and implemented a tribute program for Texas Children’s Hospital with continual evolution and improved donor satisfaction scores
Developed and implemented the idea for a fundraising toolkit to be used at the various social engagements of supporters
Create new donor restricted funds, including appropriate signatory levels and service lines to ensure that the intent of the donor is met
Manage all stock and property donations to Texas Children’s Hospital
Maintain responsibility for donor relations in terms of appropriate customer service levels, accuracy and timeliness–-tracking, reporting and implementing changes to continually surpass goals
Manage the restricted fund transfers for Texas Children's Hospital and report the annual taxes for Texas Children’s Hospital’s 990 to the Internal Revenue Service.
Gift Processing Administrative Assistant
Texas Children's Hospital Houston, TX January 2005-September 2007
Handled both internal and external customers to ensure data entered into the database was completed in a timely manner.
Managed donors recurring gift schedules to ensure charges were accurate and timely.
Processed all fund transfers for all restricted funds for the entire organization
Managed quarterly reports for restricted funds and monthly donor pledge reminders, including tracking.
*Additional job experience available upon request.
Education
Champions School of Real Estate
Real Estate Sales Licensed REALTOR 2016
Associates in Business Administration
American Intercontinental University, Buckhead, GA 2005-2006
*Graduated with honors
Diploma
Danbury High School, Danbury TX 1986 (top 10%)
Awards and Honors
Nominated for the Texas Children’s Hospital Catalyst Award, for Leadership (Multiple Nominations)
Member of the Administrative Professional Forum and Event Committee Member
1992 Pacesetter Award, for exceptional collegiate achievements
Who’s Who Among American High School Students
Computer and Interpersonal Skills
Microsoft Office / Excel, Outlook, Power Point
ADP
Raiser’s Edge
Excellent Written and Verbal Communication
Team-Building
Meeting and Project Facilitation
Program Management
References Available Upon Request
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