Customer service Regulation compliance
Data entry Documentation and reporting
Communication skills Time management
Attention to detail Dependable
Results-oriented
May 2016-Dec 2017
Phoenix, AZ
May 2015-Dec 2015
Phoenix, AZ
Monica Miguel
Professional Summary
To provide support and educate in an effort to help individuals who are dealing with life issues such as chronic or terminal illnesses, domestic problems, drug and/or alcohol addiction. Plus providing individuals with the resources that they need to help them within their current situation. Skills
Experience
Recovery Coach
Native American Connections
Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation needs and providing peer support.
Assist clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
Collaborate with counselors, to plan or coordinate treatment, drawing on client needs.
Monitor, evaluate, and record client progress with respect to treatment goals.
Entered information into database systems using 10-key, typing and scanning equipment.
Organized and filed data according to guidelines.
Retrieved information from file systems on request. Reviewed entries for accuracy.
Client Confidentiality
Attended training workshops to develop qualifications and contribute to team success.
Production Worker
StaffChex Inc.
Perform quality checks on products and parts.
Package finished products and prepare them for shipment. Complete production reports to communicate team production level to management.
1944 West Amelia Avenue, Phoenix, AZ 85015
***********@*****.***
Ph: 602-***-****
Apr 2015-Oct 2015
Phoenix, AZ
Aug 2008-Dec 2010
Phoenix, AZ
May 1981
Phoenix, AZ
Rotate through all the tasks required in a particular production process.
Operated machinery in a safe and efficient manner. Counted and sorted supplies.
Maintained quality assurance to maximize customer satisfaction. Cleaned and organized work areas.
Adhered to strict safety standards focused on reducing accidents. Packaged materials manually and with equipment.
Production Worker
Allegiance Staffing
Perform quality checks on products and parts.
Package finished products and prepare them for shipment. Complete production reports to communicate team production level to management.
Rotate through all the tasks required in a particular production process.
Operated machinery in a safe and efficient manner. Counted and sorted supplies.
Maintained quality assurance to maximize customer satisfaction. Cleaned and organized work areas.
Adhered to strict safety standards focused on reducing accidents. Packaged materials manually and with equipment.
Customer Service
Pride Cleaners
Meet and greet customers, ascertain needs and provide product and service options to meet specifications.
Prepare purchase orders and establish delivery schedules. Communicate regularly with customers to provide updates on service and order statuses.
Maintain current knowledge of service and product offerings. Build long-term relationships with customers to increase client base and future revenue possibilities.
Accept and record customer payments.
Received and processed incoming orders.
Entered information into database systems using 10-key and typing. Reviewed entries for accuracy.
Adhered to strict safety standards focused on reducing accidents. Cleaned and organized work areas.
Education
High School Diploma
Phoenix Indian High School