Customer Service Security Officer

Objective

Transportation Security Officer (TSO)

RELEVANT SKILLS:

Interacting with the public

Maintaining focus and awareness while working in a stressful environment

Airport Experience

Effective Customer Service Skills

Work Experience

March, 2016 - July, 2017

Prospect c/oTalx Ucm Services-Delta Airlines

BWI-Thurgood Marshall Airport

BWI Airport, MD 21240

Cabin Cleaning Services

BWI-Thurgood Marshall Airport

March 03.2016 - July 09,2017

Cleaner of Vehicles and Equipment

• Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations

• Clean, polish, and secure aircraft

• Maintain inventories of supplies

• Sweep, shovel, or vacuum loose debris or salvageable scrap into containers and remove containers from work areas

• Transport materials, equipment, or supplies to or from work areas, using carts or hoists

April, 2006 - May, 2016

Dabney's Hair Salon

Baltimore, MD 21215

Cosmetologist

• Train or supervise other hairstylists, hairdressers and assistant

• Schedule client appointments

• Update and maintain customer information records, such as beauty services provided

• Operate cash registers to receive payments from patrons

• Demonstrate and sell hair care products and cosmetics

• Develop new styles and techniques

Education

Mergenthaler Vocational Tech High School

High School Diploma

Office Practice I

Baltimore, MD

May 1988

Gordon Phillips Beauty School

Graduated (Cosmetology License)

Baltimore Md.

1991

Maryland New Directions

Intermediate Level Computer Training Certificate

Baltimore Md.

July, 2015

Volunteer History

Maryland New Directions

Baltimore, MD

Front Desk Receptionist

My Sister’s Place

Baltimore, MD

Volunteer

Duties as Assigned

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