Office Customer Service

Daisy Valencia

** **** ***** **. *********, CA **565

925-***-**** • *********@*****.***

Career Objective

To obtain an entry level HR role with a company that has the ability to provide development opportunities to drive my career as an HR professional. Proficiencies:

-Calendaring

-Inventory Processing

-Time Management

-Front Desk Safety Management

-Organizational Skills

-Customer Service Skills

-Filing processes and maintenance

-Clerical Skills

-Invoice processing

Experience

Dec. 2017 - Present

Robert Half Company- Valent USA

HR/General Services Assistant

• Managed administrative duties for the corporate office including calendar management, maintaining alphabetical files and coordinating mail services

• Provided support to HR Staff with coordination and preparation for meetings and events

• Managed facility related issues

• Maintained employee data by running reports to ensure the accuracy of the data within the database

• Handled invoice processes including ensuring timely submission to Accounts Payable with proper approval

• Created, implemented, and maintained all General Services standard operating procedures for office use

• Provided support for hospitality services by meeting the needs of visitors and employees by providing administrative services for document formatting, printing services, answering incoming phone calls and relaying messages, and maintaining equipment and supplies in the corporate office

Sep. 2016- Dec. 2017

Olive Garden

Food Server & Host

• Delivered friendly and efficient service to ensure a pleasant dining experience for all guests

• Welcomed guests with a warm demeanor and responded to guest’s calls

• Multi tasked as lead host and server

• Maintained communication between all hosts and managers

• Worked closely with wait staff, bartenders, restaurant owners, table bussers, chefs, line cooks, and other restaurant employees to ensure all functions were performing with maximum efficiency.

Valent USA

General Services Representative

May 2015- Sep. 2016

Served as company receptionist; advised and welcomed visitors, responded to phone calls

Provided Interview scheduling and coordination

Supported all Lab, Regulatory, and Finance employees administratively

Assisted employees and customers in resolving general office and service issues

Maintained fully stocked facility by completing inventory of lab materials, office supplies, food service items, lab coats for new employees, and other laboratory needs from various vendors.

Composed and reviewed correspondences to ensure a fully functioning laboratory

Provided administrative support including sorting mail, photocopying, filing, ordering supplies, making travel arrangements, finalizing expense reports, data entry, etc.

Generated purchase orders, service orders, and appropriation requests as requested Education

2015-Present

Los Medanos College- Business

GPA: 3.9

2014-2015

UC Merced- Biological Sciences

GPA: 3.8

UNICEF Vice President

Systems experience:

-Microsoft Office Suite

-Computer Skills certified

-ADP Workforce Now

-Concur

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