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Customer Service Manager

Location:
Makati, NCR, Philippines
Posted:
April 27, 2018

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Resume:

O B J E C T I V E S

To enhance my skills in a dynamic and stable workplace and to be able to

serve the community.

HIGHLIGHTS of SKILLS and QUALIFICATIONS

A patient listener who fully focuses on speakers and understands a variety of accents.

Organized and detail-oriented

Knack for understanding procedures and logistics.

Strong skills in time management

Prioritizing tasks

Adaptability and flexibility to different situations.

Can work under pressure

R E L E V A N T E X P E R I E N C E

RESTAURANT ATTENDANT

NCTH Building, PO Box 6942, 33rd Street,

Zayad Sports City, Abu Dhabi, United Arab

Emirates

August 6, 2014 – present

Performs a number of customer service, food preparation and cleaning duties in a full service restaurant.

Serves the site Engineers and employees for their food for the day’s menu.

STEVEN TOLEDO CASTRO

#23 Paterno St. Poblacion, Binalonan, Pangasinan, Philippines, 2436

+639**-***-**** ac49pn@r.postjobfree.com

E D U C A T I O N and T R A I N I N G

JUAN G. MACARAEG NATIONAL HIGH

SCHOOL

June 2004 – March 2008

TECHNICAL EDUCATION AND SKILLS

DEVELOPMENT AUTHORITY - PH

FOOD AND BEVERAGE SERVICES

January to February 2013

• Participate in workplace

• Work in team environment

• Practice career professionalism

• Practice occupation health and safety procedures

• Develop and update industry knowledge

• Observe workplace hygiene procedures

• Perform computer operations

• Perform workplace and safety practices

• Provide effective customer service

• Provide link between kitchen and service area

• Provide food and beverage service

• Provide room service

• Develop and update food and beverage knowledge

RUPERTOS INLAND RESORT

FOOD AND BEVERAGE SERVICES

March 2013

C H A R A C T E R R E F E R E N C E

Mr. Anthony Monterozo

Human Resources Administrative Clerk

National Corporation for Tourism and Hotels, UAE

+971-*********

ac49pn@r.postjobfree.com

Mr. Ajitha Vadorillath

Human Resources Manager

National Corporation for Tourism and Hotels, UAE

+971-*********

ac49pn@r.postjobfree.com

Mr. Hosny Gomaa

Location Manager

National Corporation for Tourism and Hotels, UAE

+971-*********

ac49pn@r.postjobfree.com

CERTIFICATION

I hereby certify that the above information is true and correct to the best of my knowledge.

(signature affixed)

STEVEN T. CASTRO



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