Customer Service Representative
Resume:
Sharon Perry
East Orange, NJ
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Caregiver
Personal Preference Program - Elizabeth, NJ
May 2013 to Present
Im 1 of my mother's caregivers. I do everything from getting her up from bed in the morning, bathing, dressing her. Fixing breakfast, washing dishes
Doing laundry etc
Toll collector
New Jersey Turnpike Authority - Woodbridge, NJ
May 2010 to June 2011
Collects tolls from motorist traveling on the New Jersey Turnpike. Receives money for toll and gives change to customers when needed. At the end of your tour, balance cash and records money and tickets received. Office Cleaner
Mowatt Incorporated - Hackensack, NJ
March 2006 to August 2008
Cleaned Verizon office buildings. Vacuumed and moped floors Cleaned kitchens, bathrooms
Swept stairs and collected garbage.
Customer Service Representative
Verizon - Newark, NJ
December 1970 to December 2000
Served as point of contact to billing and collections Handled phone calls regarding internet access, payment arrangements, disputes involving the FCC Resolved discrepancies, billing inquiries and reimbursement for customers. Served as a salespetson for Verizon products such as touch tone, call waiting and three way calling. Responsible for updating residence and business addresses. Trained new employees in data input and customer service procedures. Served as Acting First Line Manager. Played an active role in company meetings to insure quality improvements for customer service. Front Desk Receptionist
Education
High school or equivalent
Skills
Microsoft word. Typing 70 wpm (10+ years)
Contact this candidate