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Customer Service Representative

Location:
East Orange, New Jersey, United States
Salary:
$15 hourly
Posted:
April 27, 2018

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Resume:

Sharon Perry

East Orange, NJ

ac49o0@r.postjobfree.com

973-***-****

Authorized to work in the US for any employer

Work Experience

Caregiver

Personal Preference Program - Elizabeth, NJ

May 2013 to Present

Im 1 of my mother's caregivers. I do everything from getting her up from bed in the morning, bathing, dressing her. Fixing breakfast, washing dishes

Doing laundry etc

Toll collector

New Jersey Turnpike Authority - Woodbridge, NJ

May 2010 to June 2011

Collects tolls from motorist traveling on the New Jersey Turnpike. Receives money for toll and gives change to customers when needed. At the end of your tour, balance cash and records money and tickets received. Office Cleaner

Mowatt Incorporated - Hackensack, NJ

March 2006 to August 2008

Cleaned Verizon office buildings. Vacuumed and moped floors Cleaned kitchens, bathrooms

Swept stairs and collected garbage.

Customer Service Representative

Verizon - Newark, NJ

December 1970 to December 2000

Served as point of contact to billing and collections Handled phone calls regarding internet access, payment arrangements, disputes involving the FCC Resolved discrepancies, billing inquiries and reimbursement for customers. Served as a salespetson for Verizon products such as touch tone, call waiting and three way calling. Responsible for updating residence and business addresses. Trained new employees in data input and customer service procedures. Served as Acting First Line Manager. Played an active role in company meetings to insure quality improvements for customer service. Front Desk Receptionist

Education

High school or equivalent

Skills

Microsoft word. Typing 70 wpm (10+ years)



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