CURRICULUM VITAE

Deepak Kumar

Vill & P.O Bhadrol

Teh-Palampur Distt-Kangra (H.P)-176101

Contact No: +91-896*******, 896-***-****

E-Mail: ac49ja@r.postjobfree.com

Carrier Objective: -

To obtain a position as MIS Executive in a well-established organization where job is satisfying and where talents are nurtured and utilized.

Academic Qualification: -

10th passed from H.P.B.S.E. Dharamshala.

12th passed from H.P.B.S.E. Dharamshala.

Diploma in Computer Applications.

Pursuing B.A from HPU Shimla.

Professional Experience: - 3.3 years

Currently Working in Mahindra Holidays & Resorts India Ltd as MIS Executive (CRM) in Ludhiana from 21stJan 2015 onwards.

Job Responsibilities in Mahindra Holidays: -

Handling Member relation & Tele Marketing software Talisma & Siebel for all documentations.

Punching & maintain Member application forms in a CRM software.

Tracking of all the CRM Details timely& a complete check on their docs.

Responsible for Maintaining proper data base of the members in CRM Software

Coordination with sales team for the required member details for CRM.

MAF submissions in accounts & handover of documents.

Cross checking all documents of new members before submission in accounts.

Maintaining leads tracker, web leads, HFRP Leads, DGA Leads.

Lead Allocation to Tele department.

Coordinate with new member’s for their PDI & EMI Details.

Previous Experience: -

Worked as a Data Entry Operator in Govt.Project BPL Censes Palampur (H.P).

Six Month Experience as Tele-Executive in Access Infrastructure & Telecommunications Pvt. Ltd. Jammu & Kashmir.

Competence Area: -

Very committed and hard working.

Empathize with people.

MIS & Lead management.

Expertise in excel.

Always try to do my best

Personal Information: -

Father’s Name : Sh.Bhikham Ram.

Date of Birth : 22-11-1991 Marital Status : Unmarried Nationality : Indian

Sex : Male

Languages Known: English, Hindi & Punjabi

I hereby declare that all the information’s furnished above is complete and true to best of my knowledge and belief.

Date: - Deepak Kumar

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