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Quality Assurance Test Cases

Location:
Saint Paul, Minnesota, United States
Salary:
70,000
Posted:
April 26, 2018

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Resume:

Heidi Radke Manual QA

ac49ck@r.postjobfree.com - 612-***-****

• Eighteen years within the Quality Assurance Area, with expertise in Manual Software Testing, UAT Coordinator, Test Planning and Execution including Functionality, Usability, Performance, and User Acceptance. • Able to handle and prioritize multiple responsibilities while meeting required deadlines to deliver cost-effective products and solutions that meet the organizational needs. • Strong work ethic and works well in a goal-oriented team environment as well as independently. • 12 years of critical decision making and problem solving • 12 years’ strong communication building rapport with team members and business partners • 12 years QA experience in SDLC Methodologies of Waterfall and Agile • 12 years' experience with offshore and right-shore team members • 11 years' experience as mentor and QA trainer • 6 years of excellent communication and research in customer support • Attended and remained compliant in each of the different areas (HIPPA, CMM, R&D, SEC) • 11 years in the Financial domain selling and testing of the software with Deluxe Corp. and testing only within JPMC

WORK EXPERIENCE

C2its –MN - April 2017 to September 2017

Handheld/Medical device validation • Execute prewritten test cases in ALM • created/retested defects to closure in TFS • Assisted with rewrites and reviews of test cases in ALM • Created how to documents on different processes for a variety of systems

Cognizant Technologies –IL, MN - March 2015 to March 2017

Lockbox system on a Government project • Execute test cases • Create high level test cases and data so anyone can execute them without issues • Created training documentation and kept them updated, distributed them to the Scrum Master of any QA new hire •Assisted in training of QA new hires • Transitioned from Waterfall too Agile, with 2 week sprints, utilizing JIRA to record and track all AGILE artifacts (similar to RTC) • SharePoint was used as a document share • ALM was used for Defects, Test Case Creation, and Execution •Testing within the Web services arena to provide all forms to be accessible on the internet • Preservation of PII • Comply with government SLA’s • Created all testing docs that a test lead is responsible for (strategy, traceability matrix, plan) keeping them all updated as scope and dates changed • Trained off-shore candidates how to write test cases and flag what step covered what requirement • Helped developers to get all of their requirements loaded into ALM • Provided and made sure all of the team members had correct access to ALM

Senior QA II CDSC - Wausau, WI - September 2014 to November 2014

but they had no client who needed someone with more than an associate level • Attended training in SQL, Share Point, and Python-high level training only

Quality Assurance Bridgestone Tire - Muscatine, IA - February 2014 to August 2014

Execute test cases in QC • Tested a mobile device that would interact with a desktop application • Was instructed by manager to learn QTP from online trainings • Utilized ALM for defects • Attended daily stand-ups to discuss what test cases need to be executed for the expected code • Project was shelved because it was not far enough advanced and the requirements were over 14 years’ old

Quality Assurance Analyst Health Plan Services - Tampa, FL - May 2012 to November 2013

Created and executed test scripts for multiple clients • Created Excel spreadsheets for Data for testing multiple clients • Attended Multiple meeting for Requirements on all projects • Created and Executed 834 and EDI/HIX files for Obama Care • Mocked up and dropped xml for enrollment policy and validation after connection • Scripted, Tested carrier specific software for Obamacare • Created and executed test scripts in Quality Center, Created and tested defects within Quality Center• Attended and remained HIPPA Compliant every year • Testing of Web Services to get the insurance side of the Market Place completely tested

Quality Assurance Analyst McKesson, Relay Health - Dubuque, IA - December 2011 to February 2012

Hired as a consultant to cover maternity leave • QA for project needs of the ICD10 codes (Medicaid) • Performed system and Unit testing

Quality Assurance Analyst Wells Fargo-Retirement Division - Saint Paul, MN - October 2011 to December 2011

• Used Quality Center to execute scripts, and maintain them in both Test Plan and Test Lab • Hired as a QA analyst in the Retirement Division on the Core team until the Division lost funding • Performed system, and regression testing • Used Quality Center to maintain test scripts and create defects • Worked alongside off-shore and right-shore QA team members

Quality Assurance Analyst Deluxe Corporation/eFunds Corporation - Saint Paul, MN - March 2011 to August 2011

Hired for QA of application that was to manage distributors and business check needs, project lost funding after 5 month • QA of both project level implementations and hot-fix patches for client/server application that administered both distributor and business products • Performed system, regression, and integration testing • Tracked defects and defect resolution using proprietary system Gemini • Provided technical support to the User Acceptance Testing team • Successfully completed projects on time within a time-boxed culture • Achieved recognition for achieving project milestones from Deluxe business partners • Used Share Point to maintain test scripts • Worked alongside off-shore QA team members • All testing was Web Services as Deluxe is an online retail site

Online Student NAU = National American University-Online - ONLINE - March 2009 to 2011

Responsibilities I was taking online classes towards my BA, and plan to continue through to graduate in the future

Quality Assurance Analyst Boston Scientific - Plymouth, MN - August 2008 to January 2009 -SWAT Solutions

Quality Assurance of proprietary software for medical reasons • Given project of 15 business requirements, which transitioned to 300+ test requirements. • Developed test plan based on 300 test requirements • Executed performance testing utilizing Relics software to establish system performance benchmarks • Left voluntarily to pursue degree in IT • Attended and remained R&D Compliant

Quality Assurance Analyst Life Touch - Bloomington, MN - June 2008 to August 2008 – SWAT Solutions

Hired for QA of application that was to manage individual and business photo needs, project lost funding after 2 months • Documented testing process for use at MN Life Touch • Tested their POS system to verify charges and billing • Tracked documentation defects and resolution using Rational Jira system • Developed training documentation

Quality Assurance Analyst Blue Cross Blue Shield - Eagan, MN - April 2006 to April 2008 – SWAT Solutions

Tested client/server Select Account product for individual and business insurance needs • Performed QA tasks within a waterfall methodology transitioning too agile • Performed functional, regression, and integration testing on product changing from FoxPro to Java • Attended and remained HIPPA Compliant

• Developed test cases from existing requirements and test specification documents that were provided by business partners • Created data sets to accompany developed test cases • Used Rational Clear Case for test case version control • Tracked defects and defect resolution using Rational Clear Quest • Categorized and prioritized defects based on severity • UAT Coordinator: Adopted and made strategic changes to existing UAT process • Worked within a Tivoli environment for the current system • Developed training documentation • Tested their POS system to verify charges and billed are the same • Team recognition for completing QA project milestones on time • Mentored and trained in all new quality assurance associates • Mentored right-shore team members on product specifics

Quality Assurance Analyst Deluxe Corporation/eFunds Corporation - Saint Paul, MN - November 1999 to April 2006

Participated in Business Requirement and Technical Design walk-through • QA of both project level implementations and hot-fix patches for client/server application that administered both personal and business products • Data Warehouse testing for Deluxe application • Performed system, regression, and integration testing • Telephony tested all the phone changes with the IVR /VRU client • Validating results using SQL queries against an OS/2 database • Tracked defects and defect resolution using proprietary system, CIIT • Developed training documentation for legacy and current databases • UAT Coordinator: Established and communicated process for UAT • Provided technical support to the User Acceptance Testing team • Successfully completed projects on time within a time-boxed culture • Achieved recognition for achieving project milestones from Deluxe business partners • Consistently received superior performance evaluations with particular notes of outstanding customer service and team participation • eFunds: Coordinated with 5 other test teams to assure fully integrated test coverage between 5 other applications • Mainframe testing for the billing functionality and verification that it made it to the DB2 tables • Used Share Point to maintain test scripts • Tested telnet mainframe • Tested their POS system to verify charges and billed are the same • Assisted in creating QTP scripts for automation, through record and playback only • Worked alongside off-shore QA team members • Volunteered to organize after hours functions for out-of-town Deluxe Business member •Testing was Web Services as Deluxe is an online retail company• Attended and remained CMM compliant

EDUCATION

AS in Merchandising Century College 1993

ADDITIONAL INFORMATION

TECHNICAL SKILLS

• Desktop applications: MS Office Suite, Share Point, Lotus Notes, Outlook, Telephony, JIRA for Agile housing • Operating Systems: Windows, Unix, hybris • Databases: Basic SQL, Oracle, Power builder, Access, DB2 • Application Architectures: Web services, client/server, mainframe • Testing Applications: Rational Tool Suite, Test Director/CIIT, HP Quality Center, Gemini • Application Languages: Fox Pro, Java, Visual Basic



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