Sales Loan Processor
Resume:
MELANIE A. SCHAEFER
***** **** *****, *** ******, IL 60452
***********@*****.***
SUMMARY
Outgoing, detail-oriented individual with 8 years experience in the mortgage industry. Expert in building and maintaining professional relationships. Proven ability to make the loan process as seamless as possible
PROFESSIONAL EXPERIENCE
Midwest Lending Corporation Chicago, IL Jan 2016 – Dec 2017
Mortgage Loan Processor
Utilized Calyx Point to process loans for a team of 15 loan officers
Maintained large pipeline consisting of roughly 80 percent purchase and 20 percent refinance transactions
Managed files from approval/suspense status through funding
Maintained exceptional communication with loan officers, realtors, and all parties involved to ensure deadlines were met and loans closed on time
Developed strong relationships with clients, thoroughly explaining the details of conditions required by lender
Worked daily with team to trouble-shoot any issues that arose that could delay closing
Handled Conventional, FHA, VA, and Jumbo purchases and refinances
Worked with title companies and lenders to ensure CD was sent and acknowledged within the allotted time frame for closing
Gathered necessary documentation needed to close files
Ghouse Law Bridgeview, IL
Executive/Real Estate Assistant May 2015 – Jan 2015
Managed all real estate transactions including opening files, handling correspondence between all parties involved, ordering titles and surveys, and scheduling closings
Maintained attorney calendars by scheduling and confirming meetings, recording and monitoring court appearances
Prepared all legal correspondence for criminal cases
Nordstrom Oakbrook, IL
Fashion Stylist, Individualist Department 08-2014 – April 2015
Wardrobed clients with everyday wear
Educated clients on ways to make their wardrobes more versatile
Developed strong relationships with clients, keeping them informed of new products
Rose to top sales associate within two months
Routinely attended all product knowledge and designer events to ensure maximum product expertise
Worked frequently with visual merchandising team to develop floor plans
Nordstrom Chicago, IL
Fashion Stylist, Individualist Department 01-2010–06-2012
Worked with clients to style looks for special occasions and day-to-day wear
Developed and maintained a personal book of clients
Managed requests for merchandise from other stores
Cross-sold between all departments
Followed up with customer alterations and shipping for clients
Delivered alterations and other purchases to busy clientele
Summit Mortgage Corp Chicago, IL
Senior Mortgage Loan Processor 11-200*-**-****
Managed the processing team
Processed and successfully closed between 30 and 60 conforming and subprime loans per month
Developed strong relationships with clients, lenders, and title companies
Ordered all necessary documentation needed to complete files including titles, appraisals, and verification forms
Successfully ran files through DU and LP
Collected customer documentation for underwriting, and handled all closing stipulations
HomeStart Mortgage Chicago, IL
Senior Mortgage Loan Processor 03-2002 – 10-2004
Processed for a team of 20 plus loan officers
Maintained a pipeline of up to 30-50 loans per month
Ordered all required documentation to successfully complete files
Reviewed credit reports, income documentation, and assets required to submit files for underwriting
Handled all closing requirements and prepared closing documents
21st Century Mortgage Bankers Westmont, IL
Mortgage Loan Processor 03-2002 – 12-2003
Successfully managed a pipeline of 30 to 50 loans per month
Worked on Conventional, FHA, and VA Loans
Ordered documentation needed to create complete files such as title, appraisal, payoffs, and Home Owner’s Insurance
Worked diligently to problem solve and close loans in a timely manner
Managed time effectively in a fast-paced, sales driven environment
EDUCATION
International Academy of Design and Technology Chicago, IL
Bachelor of Arts in Merchandising Management – Fashion Merchandising
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