Test Cases Developer
Resume:
YAMINI BOLISETTY
Email: ******.*********@*****.***
Eagan, MN 55123
Phone: +1-651-***-****
CAREER SUMMARY
* ***** ** ************ ********** in IT industry as a Quality Analyst, Business Analyst and Infrastructure Monitoring Technician
6 months of experience as a Business Analyst
3 years of experience in Software Testing, Quality Assurance processes and Business Requirement Analysis.
2 years of experience in various roles of Infrastructure and event monitoring.
Strong hands-on experience and understanding of Software Development Life Cycles (SDLC), such as Waterfall and Agile (SCRUM).
Diversified exposure in manual testing of Client/Server & Web-based applications with focus on System Analysis and Quality Assurance.
Hands-on experience with Test Management Tools like JIRA and HP Quality Center.
Experienced in automation testing tools like Selenium, Cucumber, Postman and SOAPUI.
Handled multiple projects independently from requirement gathering from BAs, writing test cases, executing, following it up with SMEs (Subject Matter Expert), defect tracking and test certification.
Strong understanding of testing procedures which involves gathering requirements, preparing detailed level test plan, test cases, test data, executing test cases and validating the test results based on acceptance criteria.
Experience with unit testing, system testing, integration testing, regression testing, user acceptance testing, white box testing, black box testing and user interface testing.
Possess excellent communication skills, ability to pay attention to details, accepted challenging work and proved well, ability to adapt new technologies and environments with minimum learning curve and have demonstrated efficiency in both Quality and Quantity of work.
EDUCATION & ACHIEVEMENTS
Bachelor of Technology in Applied Electronics and Instrumentation Engineering with 83.2% from MG University (2007-2011)
BTECH topper from Saintgits college of Engineering in the year of 2011
Achieved a rating of 4 (met above expectations) out of 5 during tenure in Ernst and Young
Completed ITIL Foundation Certification
Undergone training in Selenium, Oracle and Core Java from QSpiders Training Institute
TECHNICAL SKILLS
Languages: JAVA, Ruby, Python, SQL, HTML, CSS, JavaScript
Databases: Oracle 11g,MS SQL Server, MS-Access
Operating System: Mac OSX, MS Windows 7/8, UNIX
QA/Testing: Unit Testing, Functional Testing, System Testing, Integration Testing, Regression Testing, Smoke Testing, User Acceptance Testing, Black box Testing
Testing Tools / Methods: Selenium, Cucumber, JIRA, Wiki, HP Quality Center, SOAP UI, Postman, JUnit, Service Now, HP OVO, NNMi, BMC Remedy, Service Now, SMARTS, WUG, Putty, Lotus notes, Lotus Domino Administrator.
IDEs: Intellij, RubyMine, Eclipse, NetBeans, Selenium
UML Modeling Tools: Microsoft Visio, Rational Rose, Lucid Chart
Web Servers: Apache Tomcat
Browsers: Internet Explorer, Mozilla Fire Fox, VMware, Google chrome, Safari
Build tools: Maven, Ivy, Gradle
Other Tools: Microsoft word, Excel, PowerPoint, Outlook, Sublime Text, Text Edit, SQL Developer
PROFESSIONAL EXPERIENCE
QUALITY ASSURANCE ENGINEER (Business Analyst in RIATomation)
Jun 2016 - Current
Thomson Reuters, Eagan, MN
Projects: TRRI, ONEDIS, RIATomation
Project Description:
Thomson Reuters Regulatory Intelligence (TRRI) application is a single solution that empowers users to make well-informed decisions to confidently manage regulatory risk (in Banking, Financial Services and Insurance [BFSI]), while providing them with the tools to make proactive decisions and action change within their organizations. Content within Thomson Reuters Regulatory Intelligence has been configured to ensure users can easily find the information required to get clarity on what is most important to their organizations. This simplifies the research process so they don't have to spend time shifting through vast amounts of irrelevant information.
OneDIS is a document feed solution application. It allows customers to define a set of search criteria to locate documents that have business value for their company. Once a feed is published, OneDIS will execute the search queries on a user-defined schedule and deliver any changes in the search results including updates to previously delivered documents to the customer in the form of an XML file.
RIATomation is a team where all the various issues raised by different internal and external teams of Thomson Reuters are assigned and suitable automation delivery process is conducted and ensured that similar teams with the same issues have a common solution.
Responsibilities:
Active participation in sprint planning, refinement sessions, retrospect meetings and sprint reviews with the developers and product owner
Write and document the test cases in Zephyr (JIRA plugin) based on the acceptance criteria
Write UI automation tests using BDD Cucumber-JVM, Selenium-WebDriver and JUnit frameworks
Write Web services endpoint automation tests using Spring Rest Client for TRRI and ONEDIS projects
Using Maven for test libraries dependencies and as a build tool
Using Postman for manually testing API endpoints before automation tests are written
Using Faker API for generating test data that feeds into automation tests
Using JIRA for user stories, bug and defect tracking
Send merge requests using GitHub to get the automation code reviewed and merged to main branch
Creating and maintaining Jenkins jobs for both TRRI and OneDIS projects for daily regression builds of newly written automation tests
Follow up with the developers on the status of the logged bugs
Checking the stack trace in logs for more information of the bugs to be raised by logging into the server.
Perform database testing by fetching and verifying the data from database using Oracle SQL Developer in lower environments
Part of an Agile team which follows 2 week sprint period.
Use Docker in VM where different modules of ONEDIS and TRRI are deployed.
Playing the role of a Business Analyst in RIATomation project along with the QA work.
Worked on Report Portal Tool (tool which provides the ability to collaboratively analyse the automation test results) as a part of innovation project.
Environment: IntelliJ IDE, Java, Spring, Selenium WebDriver, Cucumber, Junit, Docker, GitHub, Postman, JIRA, Confluence, Slack, Hipchat, OSX, Jenkins, Sublime Text, Oracle SQL Developer, Outlook
QUALITY ASSURANCE ENGINEER January 2016 – May 2016
GovDelivery, St.Paul, MN
Projects: Communications Cloud, Connect, TMS, Textizen
Project Description:
GovDelivery provides communication technologies to hundreds of government organizations in Europe and the United States, allowing them to inform and engage people.
Communications Cloud/Evolution is the main and foremost application that GovDelivery uses to manage multichannel digital communications such as emails, text messaging, social media and may more in one system; allowing the government agencies/clients to reach, engage and convert their audience to action.
Connect product enables seamless integration of contacts, engagement data and subscriber information between GovDelivery and existing CRM systems such as Salesforce, Microsoft Dynamics
TMS is a highly scalable REST APIs based targeted messaging system that is used as medium to send emails and SMS by making TMS API calls. All TMS REST API authentications is via tokens using an API token passed by the client via the X-AUTH-TOKEN header, and all requests to TMS secured via HTTPS.
Textizen’s web platform enables clients to send, receive and analyse text messages so they can reach to the consumers through the technology already in their pocket 24/7.
Responsibilities:
Active participation in sprint planning and requirement acceptance meetings with the developers and product owner
Write and document the test cases in JIRA based on the acceptance criteria
Write the automation tests using Ruby, Capybara and Cucumber frameworks
Executed manual test cases for certain functionality that isn’t fully automated or can’t be automated
Used RestForce API for Salesforce integration in Alfine
Used Nokogiri for Email validation and click through tracking
Used Faker API for generating test data that feeds into automation tests
Used JIRA for user stories, bug and defect tracking
Send merge requests using GitLab to get the automation code reviewed and merged to main branch
Created new jobs/Tagged jobs with additional cucumber features for automated tests in Jenkins
Follow up with the developers on the status of the logged bugs
Maintain the automated smoke and regression tests in Jenkins
Used Browser Stack for multiple browser testing
Perform regression testing manually for non-automated features and maintain the traceability matrix in excel sheets after each release in all the environments
Fetch the data from database using Oracle SQL Developer in lower environments
Performed TMS/XACT API testing by sending requests and responses using POSTMAN tool
Part of an Agile team and followed 2 week sprints
Environment: Rubymine IDE, Ruby, Capybara, Cucumber, Postman, JIRA, Confluence, Slack, OSX, Browser Stack, Jenkins, EXCEL, Sublime Text, Oracle SQL Developer, Outlook
SOFTWARE TESTING ASSOCIATE Aug 2013 – Aug 2015
Ernst & Young Global Shared Service Centre, Kochi, Kerala, India
Project: Course Administration System (CAS)
Project Description: Course Administration System is a web-based tool developed for the EY Training Centre in the Manama office. It was developed to use at the office/center level. Initially EY Training centers in different offices monitored, scheduled and managed the various courses and the faculty/lecturers manually which made it difficult to provide visibility on their various activities and made it difficult to ensure process compliance. Also the faculty availability data was not accurately and timely available for all course administrators.
By bringing in CAS, all the activities from course registration, scheduling and monitoring was streamlined and automated. Also the availability and scheduling of lecturers were automated and made available to the relevant persons across the region.
Responsibilities:
Responsible for gathering Business Requirements, Functional requirements and design documents.
Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing.
Extensively involved in writing and designing templates for the Test Plans and Test cases
Designed and analysed Test case design document basing on the Functional Requirement Specifications to implement through testing process and uploaded them to HP Quality Center.
Smoke Test and Acceptance Testing with Selenium in Java platform.
Used SQL queries to perform database level validation and for retrieval of test data.
Involved in Task Creation, Task Estimation, Task Distribution, Task Prioritization and Creation of Test Data for Member data’s according to the scenarios.
Regularly followed up with the development team to discuss the defects identified during Testing.
Involved with Test Coverage Metrics and Defect metrics such as Defect Density, Delivered Defect Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate, Test Case Utility, Test Effort and various other measurements.
Interact with end users and investigate issues related to the QA.
Coordinated user acceptance testing with final users. Prepared end user documentation for the new system.
Reporting the Test Summary execution to the Development and Business Users.
Environment: HP Quality Control, Selenium, SQL, Oracle 11g, MS Office, Windows, UNIX, HTML, Sublime Text.
INFRASTRUCTURE AND EVENT MONITORING TECHNICIAN May 2011 – July 2013
Ernst & Young Global Shared Service Centre, Kochi, Kerala, India
Project Description: Infrastructure and Event monitoring team is responsible for management of IT infrastructure located in 3 different data centres for various EY offices globally. We used to follow ITIL (Information Technology Infrastructure Library) standards for Incident Management, Change Management and Problem Management.
Responsibilities
Proactive monitoring IT infrastructure of E&Y offices all around the globe
Incident Management, Servers and network devices monitoring that are located all over the world (E&Y Offices in 140 Countries) using RDP
Monitor data backups using the Veritas Tool, analysing logs and troubleshooting errors as per day-to-day operations
Level 1 troubleshooting in Windows, UNIX, Networks, Lotus Domino and Blackberry servers
Co-ordinated with various teams located in North Americas and Middle East data centres
Dealt with alerts for various Operating systems, Tools and Infrastructure components:
oWindows: Disk Space, Services, Dell cond., DHCP, Server Down, Heartbeat Polling, Veritas Backup, BAC alerts
oUNIX: Table Space, Oracle Database
oLotus Domino: Domino Server Down, Pending mails, dead mails, Task not running, Blackberry service not running
oNetwork Devices: Routers- GWAN, IVPN, Engagement sites, Node down and address not responding, Switch, Interface and tunnel down, WAP and WOC devices
Validation of alerts and Incident ticket creation using the Remedy and Service Now Tools
Document each case in the work log of the ticket
Alert resolution and acknowledgement within the SLA
Timely escalation of incident to Level 2 team after initial troubleshooting
Monitoring Incident Management Tool, resolving and closure of escalated Incident from L1/L2 Team
Annotation of the Service Now ID in the respective consoles
Updating daily planned maintenance, emergency maintenance and patching of servers
Environment: Windows, UNIX, Lotus Domino, Smarts, WUG, GWAN, IVPN, WAP, WOC, Remedy, Service Now.
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