Marihan Mikhaeel Shihata Zakhary
** ** *** ** ***** St., Omrania Gharbia -
Haram
**********@*******.***
Mob : 012*-***-****
Tel:02-356 27889
Personal Statement:
I am an organized and adaptable administrative assistant with more than eight years’ experience working in various office environments. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard. I am able to work effectively under pressure and focus on the task in hand. I am proficient working in a team, but also work well independently. In my previous role, I was responsible for providing administrative support to the executives and the Managing Director. Tosucceed in this role I had to be exceptionally organized and demonstrate strong communication skills. In my next role, I am looking to take on new challenges.
Education:
Faculty of Commerce - Cairo University - Egypt. Bachelor of Commerce May 2009 - Accounting Department. Additional Courses:
English courses.
Computer courses Microsoft office programs.
ICDL course.
Presentation skills & Communication skills courses. Work Experience:
TCM Egypt (Debt Collection) - Admin Assistant - from April 2013 to March 2018
Prepare and compile reports and statistics from teams members and relay to clients and executives before
deadlines.
Answer local and international clients and prospects' inquires via phone and email.
Liaise with local and international clients to follow up on any required demands such as pending invoices, debt collection confirmation, bank transfers confirmation and proof of payments made by debtors.
Relay directives, instructions and assignment to teams and staff.
Schedule meetings and arrange conference rooms.
Prepare agendas and make arrangements for the Managing Director office and executives.
Make travel arrangements for the Managing Director and executives.
Determine matters of top priority and handle accordingly.
Sort and distribute incoming and outgoing correspondence. File and retrieve corporate documents, records, and reports.
Sylvia Tours Egypt (Tourism)- Assistant for Contracting Manager - from May 2010 to Feb 2013
Organize and provide documents, reports and information to department and external clients in a
useful and well-organized manner.
Create and maintain active files.
Arrange meetings and take notes.
Maintain files and folders.
Handle and screen telephone calls, routine mail and reallocate as required. Language Skills:
Arabic: Mother Tongue English: Good command of English Computer Skills:
Good knowledge of MS Word,Excel, Outlook, PowerPoint and Internet search. Personal skills :
Teamplayer with strong verbal, written and interpersonal skills and ability to work well with diverse groups of people. Ability to organize, prioritize and meet deadlines while working with frequent interruptions and minimum supervision. Strong customer service orientation. Ability to proficiently multi-task with great attention to details. Quick learner, flexible, self motivated and persistent. Reference:
On request.