Project Manager Management

WORK SUMMARY

A program and project manager with a successful track record completing infrastructure and technology projects using Agile and traditional methodologies. Additional skills include negotiating agreements, resolving disputes, and finding ways for diverse teams to work efficiently with limited resources.

EDUCATION, CERTIFICATIONS AND MEMBERSHIPS

Juris Doctor, St. John’s University School of Law ● DPS Doctorate in Computing, Pace University ● MS Industrial Management, New Jersey Institute of Technology ● BA Political Science/Concentration in Computer Science, Villanova University ● Certified Project Management Professional (PMP) ● Certified Scrum Master ● Inductee Upsilon Pi Epsilon International Honor Society.

ADMISSIONS

New York State Bar, First Judicial Department, 2017

PROFESSIONAL EXPERIENCE HIGHLIGHTS

Bloomberg, L.P., New York, NY – 2004-Present

Extensive technology program and project management experience managing projects of various complexities and team sizes. Participated as a Scrum Master, Product Owner, Project Manager, and individual contributor for a wide range of projects, both domestic and international.

Participated in projects to source systems, software, and services from vendors and suppliers on favorable terms. Working with Legal and other departments, reviewed agreements and participated in negotiations.

AIG, New York, NY - Consultant - Domestic Brokerage Group 2000-2004

Extensive experience with system migrations, upgrades, and consolidations for high-availability systems. Participated in the redesign of a regional data center including contract negotiations for systems and services. Initiatives significantly reduced operating costs and improved system reliability and availability.

PFIZER INC., New York, NY - Project Manager - Americas Messaging Group 1999-2000

Extensive systems management experience, including operations, support, and maintenance of mission critical computer systems. Successfully reduced operating costs by implementing virtualization and physical machine standards. Managed and contributed to business continuity and disaster recovery projects, security, and documentation initiatives.

PUBLICATIONS

[1] R.S. Zack, “An improved k-NN classification method with application to keystroke biometric authentication, Pace University, 2010, 209 pages; AAT 3420671.

[2] R.S. Zack, C.C. Tappert, S-H. Cha, Performance of a Long-Text-Input Keystroke Biometric Authentication System Using an Improved k-Nearest-Neighbor Classification Method, IEEE Fourth International Conference on Biometrics: Theory, Applications and Systems, Washington D.C., 2010.

[3] E.J. Hutchinson, M. Hernandez, R.S. Zack, “A Pattern Language for USA Citizens Clearing USA Passport and Customs”, PLoP ‘09, 2009, Chicago, IL, ACM 978-1-60558-873-5.

[4] C. C. Tappert, S.-H. Cha, M. Villani, and R. S. Zack, “A Keystroke Biometric System for Long-Text Input,” International Journal of Information Security and Privacy, Vol. 4, Issue 1, pp. 32-60, 2010.

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