Brenda J. Michas ac492w@r.postjobfree.com

727-***-****-cell

Objective:

To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

Summary of Achievements:

• Coordinated accounts for several multi-national corporations

• Develop online network programs to link sales (inside and outside), customers, manufactures and resellers an ability to share resources

• Strong background in sales, marketing, and staff development. Supervised, motivated, and monitored team performance

• Working under strict guidelines and compliance certifications completed Experience:

Lincare-Present Employer

Centralized Customer Service

Managing and working with CSR's and Center Manager's in 7 Centers of Lincare within the US Outbound Review

Rejected Fax's

Overdue Documents

40 calls per day and releasing up to $4,000 a day of Held Sales Updating insurance for Medicare Patients turning 65 with Med Force Compliance Courses Completed

Excel Holding St. Petersburg, FL McAtee & Associates, CPA Boomers Forever Young Office Manager/Sales Representative

June 2011-November 2017

Managed a wide range of duties within all 3 organizations...Sales Manager/Office Manager Daudelin Vacation Rentals

$1.5 Million Dollar Annually

Reservations for all Beach front Homes from the start of the reservation till the guest departure Took care of all Housekeeper scheduling and payroll Set up all maintenance calls

Collect and ran Guest card credit card for the entire reservation

***LiveRez Software and RentPayment Expertise

Prepared and Sent all required documents for the Guest Arrival Outbound to all inquiries through emails and or phone from our company website and or Multiple advertising websites McAtee and Associates

Printed Client's Tax documents

Processed/Bind Clients Tax Documents

Prepared Billing of Clients Tax Documents

***Lacerte Expertise

Boomers Forever Young

Sales Manager

2 Million Internet Business Annually

Engaged with customers via Calls-Emails

Educated Clients on Products

Placed orders in Infusionsoft for Customers

Run all reporting of Referral Customers

Any return items were all documented in Backoffice Prepare customer refund paperwork for Accounting to process Train New Employees on System Software

***Infusionsoft Certified

D. D Square, Inc Clearwater, Fl / Long Island, NY- HQ Sales Manager

Manage, Motivate and develop Inside Sales staff

Develop plans to assist sales member’s to achieve Corporate goals Integrate sales programs to meet expectations

D. D Square, Inc- Clearwater, FL / Long Island, NY-HQ Account Director

Work with business to business accounts as an Account Director to oversee the relationship through Stanford Who’s Who registry. Continue to oversee the account as opportunities come forward and programs are added.

Sunflower Staffing

Event Specialist/ In-store Promotions

May 2010 – June 2011/ Part Time

Working with a team of Event companies, doing a variety of In Store demonstrations for products that they select to promote. Super-Target, Sam’s Club is just a few that I am currently doing Events for.

Hi Tech Electronic Displays Clearwater, FL

Sales Manager, 2007-2008

Manage / expand Sign Dealers/ Resellers in 5 states of the Southeast Develop sales plans to assist customers to win business over the competition Trained resellers and educate the benefits of the LED display technology Tech Data Corporation Clearwater, FL

Territory Sales Manager, 1988-2006

Managed annual revenue of over $120M and exceeded gross profit margin of 4.2%. Worked directly with Top Executives of National and Mid-Size corporations to deliver excellent customer service and customer longevity

Supervised and motivated a team of five members

Grew the business of Office Max to $80M annually and put them in the Top 10 Consistently ranked in the Top 10 in sales performance. Numerous Awards Achieved / President Club winner

Education

Florissant Valley Community College, Florissant, Mo Studies: Sales and Marketing

St. Petersburg College Course’s – Sales Achievements, Sales Development, and Management for Team Success On-Going Adult Education Courses HP System and Printer Certified Microsoft courses completed on all platforms of MS Office Suite

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