Customer Service Executive Assistant
Resume:
Jill Salow Smith
Customer Service/Sales Associate
Bed Bath & Beyond #1244, Portsmouth NH March 2016 to present
Cashiering, Customer Service, Sales Floor support. Supporting/mentoring new cashiers. Placing orders for items not in stock, merchandise recovery and replenishment.
Freelance Academic and Business Editing and Communications
Self-employed September 1992 to present
Professional editing, formatting, and publishing assistance for both academic and business clients all over the world, as well as short-term assistance with correspondence and software operating manuals. Research documentation and data gathering. Clients have included magazine and trade papers, native and non-native English speaking undergraduate and graduate students and faculty.
Office Manager
MS Management Services, Los Angeles CA December 1991 to October 1994
Property Management for Two California Plaza (the newest and one of the tallest high-rise office buildings in LA at the time). Coordinated administrative activities for the building management and engineering staffs. Frequent contact with both US and international clients. Left to transfer to PA for husband’s job.
Retail and Grocery Experience
Home Depot, State College PA (head cashier, service desk, lead generator)
Weis Markets #33, State College PA (cashier, front end monitor, grocery associate)
Trader Joe’s, State College PA (cashier, shelf stocking, store appearance)
Personal Assistance Experience
Direct Support Provider, One Sky Futures, Portsmouth NH December 2016 to August 2017
School to work transition and community integration programs. Clients include high school students through young adults. Supervised internship performance, facilitated academics, encouraged healthy behaviors and safe living. Encouraged communications using devices where needed. Guided participation in community activities.
Caregiver, Home Instead Senior Care, State College PA September 2014 to February 2016
Cared for a range of clients of all ages. Mostly at home but also in facilities and rehab hospitals.
Private Personal Care Provider, Self-employed September 1999 to present
Personal care and assistance for individuals of all ages, primarily with specific needs. Included running errands, meal preparation, accompanying on appointments, light housework, and laundry. Special training in dementia care, diabetes, and personal care. Left PA to move to NH February 2016.
Jill Salow Smith Resume, continued
Page 2 of 2
Other Skills
Money handling, bookkeeping - 15+ years
Administrative Assistance - 30+ years
Training and mentoring – 25+ years (Red Cross first aid, word processing, math tutoring)
Inside Sales – 10+ years
Customer Service – 12+ years
Personal Care – 15+ years (Dementia/Alzheimer’s, special diet and food prep, Hoyer lift and gait belt)
Excellent written and oral language skills – 25+ years editing and proofreading
Medical terminology – 30+ years supporting medical professionals and office practices
Detail-oriented both in task and language – 30+ years
Education
Mount Ida College, Newton MA
AA, Individualized Studies (Business Administration and Graphic Design)
California State Polytechnic University, Pomona CA
Courses in US History, communications
Glendale Community College, Glendale CA
Courses in math, economics, and public relations
Professional References (visible on Zip Recruiter)
Megan Bowes
*****.*****@*******.***
19775 Derby St., West Linn, OR 97068-2273
Rebecca (Beckie) Lichty
******.*******@*****.***
814-***-**** (cell)
30 W. Ridge St., Carlisle, PA 17013
Cassandra (Cassy) Saltus
*********@*******.***
121 Essex, Portsmouth, NH 08301
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