Human Resources

FEYIKEMI AKINRINDE T: O**********

Recruitment analyst. M: 5, Obagun avenue, Oshodi Lagos.

E: *******************@*****.***

PERSONAL SUMMARY

An effective and confident communicator who is also a self starter with the dedication and motivation required to succeed in a busy HR department. Possessing a in-depth knowledge of HR processes and procedures and a proven track record of providing support to HR advisors and senior managers. Easy going by nature and able to get along with both work colleagues and senior managers when providing comprehensive administrative support to day-to-day operations of human resources department. CAREER HISTORY

Willers Solutions Limited

Recruitment analyst August 2017- October 2017

Duties:

§ Answering phone calls, dealing with enquiries and provide information to job applicants regarding HR procedures.

§ Preparing and issuing employment contracts to new employees.

§ Making sure that all employee records are accurate and well maintained.

§ Involved in the performance review of staff.

§ Researching a employees references and academic qualifications.

§ Assisting with the recruitment and selection process.

§ Checking all records to ensure they conform to the requirements of the data protection act.

§ Reading all correspondence including inquiry letters, job applications and CVs that are sent in.

§ Screening telephone calls for the senior recruitment managers.

§ Writing job adverts and posting them on newspaper and online job boards.

§ Contacting job applicants and inviting them to interviews. Jumia Nigeria

Call Center Agent November 2017- Feburary 2018

Duties:

§ Attracting potential customers by answering product and service questions.

§ Confirmation of customers information to provide effective delivery.

§ Suggesting information about other products and services.

§ Opening customer accounts by recording account information.

§ Maintaining customer records by updating account information.

§ Working in various departments to achieve customer satisfaction I.e Outbound, Inbound, Emails, Issues Resolution.

Akinrinde General Store

Administrative Officer/Sales personnel Summer breaks Duties:

§ Assisting by sorting merchandise, ordering of new merchandise.

§ Book keeping and Inventory taking

§ Performing administrative duties

§ Meeting suppliers on behalf of the CEO

§ Performing customer care service and providing information about other products

AREAS OF EXPERTISE

HR SKILLS. Prioritising workloads to meet changing and conflicting demand. Keeping up with high volumes of work.

Identifying ways to improve HR processes and procedures. Writing up the terms and conditions of employment. Ensuring that all confidential information is kept safe and secure. PERSONAL Having an enthusiastic approach to completing tasks. Treating all enquiries from employees in a polite, friendly manner. Able to work in settings where a high degree of discretion is required. Ability to maintain composure and remain calm under pressure. Ability to work positively with others.

Willingness to learn new skills.

Logical, passionate and determined when approaching problems. KEY COMPETENCIES AND SKILLS

Ø Contracts of employment.

Ø Recruitment & selection

Ø Performance management

Ø Attention to Details.

Ø Technical Proficiency in Microsoft Office suite (Excel, Access, Outlook, Word,PowerPoint, Yammer, Administrator or publisher, Skype) ACADEMIC QUALIFICATIONS

UNIVERSITY OF LAGOS,AKOKA 2012- 2016

B.Sc(Hons) Business Administration

HUMAN RESOURCE MANAGEMENT PROFICIENCY. 2017

accredited by Human Resource Certification Institute, USA PROJECT

The project started by developing a fictional organization, creating a mission, vision and value statement for the organization. Declaring a job vacancy and writing an advert.The selection process started by analyzing the CVS submitted and selecting the best three for the position

REFERENCES

Available on request.

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