Lean Six Sigma Continuous Improvement

LEAN/SIX SIGMA/MANUFACTURING

Completed ten formal Lean Six Sigma Black Belt projects, with total savings of over $1,000,000

Facilitated / led nine multi-day Kaizen Events

Mentored four Green Belt candidates through certification. Mentored eight Green Belt projects

Introduced Just-in-Time (JIT) kitting to three production lines, using Heijunka level loading techniques

Optimized warehouse and supermarket picking operations using Yamazumi (Pile) charts to perform line balances that matched materials delivery to assembly line takt time for five production lines

Managed plant Value Stream Maps (VSM); developed Plant VSM and over 20-cell specific current and future state VSMs. Determined improvement metrics and Kaizen Blitzes needed to achieve those metrics

Improved Less than Truckload (LTL) compliance to the optimum freight carrier by using process maps, CTQ trees, and 5-Why analysis to determine causes for non-compliance. Instituted processes to improve compliance, with annualized savings of $165k by using the optimum carrier for the designated destination

Instituted a "Green" recycling and packaging project to improve plant environmental performance. Focused on a three prong approach: Internal recycling, Process improvements to minimize waste, and Source reduction of disposable dunnage. Resulting total project savings was over $135k

Reduced plant fork truck fleet by 25%, saving $110k

Completed quality complaint reduction projects by determining root causes of complaints using Ishikawa (Fishbone) diagrams, FMEA

(Failure Mode Effects Analysis) and process maps. Eliminated the root causes, reducing the quality complaint rate (normalized for volume) by over 50% on each project

Determined a way to recover value from damaged material by improving storage, improving material handling techniques, and rotating existing stock, preventing the loss of $250k in finished goods materials PAPER, PAPERBOARD, AND FILM

Completed quality complaint reduction projects by determining root causes of complaints using Ishikawa (Fishbone) diagrams, FMEA

(Failure Mode Effects Analysis) and process maps. Eliminated the root causes, reduced the quality complaint rate (normalized for volume) by over 50% on each project

Conducted technical service for over 20 corrugated box plants and paper mills for the east coast region. Performed corrugator audits to ensure that equipment and processes were performing to standards; analyzed performance, and made improvement recommendations from those findings

Doubled the amount of paperboard purchased annually by one internal division, and developed and qualified a new paper grade for Pringles Potato Crisps. Total increase in sales was over $18 million annually

Managed the cross divisional, cross functional technical team for a $20 million change/rebuild of a key source paper machine to the Consumer Products and Protective Packaging Divisions, with no disruption in supply

Developed, qualified, and introduced the first coated recycled fiber containing printing grades to a paper mill

Reduced order overruns and excess rework in a paper finishing department by over 35%

Developed the coating, converting, and packaging operations of a Mead invented new technology (Cycolor ) from the R&D/beaker stage through full production and commercial product launch (Product was a 1 mil metallized PET film coated, converted, and packaged in a dark room environment)

RICHARD SKIFF

Lean Six Sigma Black Belt. Expert in Root Cause and Process Analysis, Continuous Improvement, Quality Improvement, and Problem Solving. Adept in selecting and properly applying the appropriate approach and tools (Lean, Six Sigma, Kepner Tregoe, Kaizen) to increase value added activities and eliminate waste, resulting in improved operational quality, effectiveness, and efficiency. Skilled in analyzing and transforming data into concise and understandable actionable information. Experienced trainer/coach/mentor. Transformation and Change Agent with experience and results in manufacturing, service, healthcare, and support/transactional projects.

Some specific tools/skills mastered:

Lean Six Sigma DMAIC methodology

Data Analytics

Value Stream Mapping, Process Mapping

CTQ (Critical to Quality) Tree Analysis

5 Why; C&E; Root Cause Analysis

Control Charting and Process Capability

SMART and Kepner Tregoe Problem Solving

5S; Visual Management

SIPOC

PDCA/PDSA Cycle

Voice of the Customer

FMEA (Failure Mode Effects Analysis)

Standard Work

Kaizen (including multi-day events)

194 Camara Ct Elizabethtown, KY 42701 270-***-**** *************@*******.*** www.linkedin.com/in/RichardSkiff 2 R I C H A R D S K I F F

HEALTHCARE AND TRANSACTIONAL

Developed tracking mechanism to track and manage system physician referrals at the market, practice, and individual provider level; increased reporting compliance by over 30 %

Completed discharge improvement and hospitalist process analysis at Lexington Baptist Hospital, recommending over 20 improvement opportunities

Facilitated development of Supply Chain Value Stream Maps and identified over 70 improvement opportunities

Managed system-wide Stroke measures improvement project

Facilitated Root Cause Analysis and recommended corrective action items for over 10 Patient Safety Events

Improved flow and reduced “Average Length of Stay” (by 45 minutes) and “Left Without Being Seen” rates

(by approximately 1.5%) in Emergency Operations

Conducted time studies, workload balance, process mapping, and waste analysis in several physician practices and Radiology service lines, Behavioral Health, and various nursing departments

Performed process readiness and gap analysis prior to opening a new 50-bed hospital in Kernersville, NC POSITION CHRONOLOGY

Lean Six Sigma Black Belt - Healthcare (Contract)

Tactegra – Concord, NC 2017

Regional Performance Improvement Manager /Quality Engineer BAPTIST HEALTH MEDICAL GROUP - Louisville, KY Statewide system of 7 hospitals and >250 clinics 2014-2017 Process Engineer

HUMANA – Louisville, KY Digital Center of Excellence (Contract administered by Brooksource) 2014 Principal Consultant

HOPE (Healthcare Operational and Performance Excellence) (Contract; administered by Aerotek) 2013-2014 Analyst – Process Quality and Fault Reduction

TIME WARNER CABLE / INSIGHT COMMUNICATIONS - Louisville, KY Cable TV, Broadband, Phone 2012-2013 Operational Improvement Advisor

NOVANT HEALTH - Winston-Salem, NC Multi-Hospital system in NC, SC, and VA 2009-2011 Lean Six Sigma Black Belt

INGERSOLL RAND - Campbellsville, KY Assembly operations for 5 to 30 HP air compressors 2007-2009 Consulting Associate

RESOURCES GLOBAL PROFESSIONALS - Indianapolis, IN Provider of consulting services 2006-2007 Lean Six Sigma Black Belt

AVERY DENNISON - Greenfield, IN Manufacturer of pressure sensitive label stock. 2004-2005 Technical Service Manager

WEYERHAUSER (WILLAMETTE) - Fort Mill, SC Manufacturer of corrugated board, and boxes 2001-2002 Senior Technical Liaison

SONOCO - Hartsville, SC Producer of Recycled paperboard converted into various products 1993-2001 Senior Process Engineer

JAMES RIVER CORPORATION - St. Francisville, LA. Coated paper used in periodicals and catalogs 1989-1993 Research Specialist; Process / Project Engineer

MEAD IMAGING - Chillicothe / Miamisburg, OH. New technology for color copying and imaging 1983-1989 EDUCATION

Master of Science, Paper Science and Engineering Miami University, Oxford, OH Bachelor of Science, Chemistry (Math, History Minors) Houghton College, Houghton, NY PROFESSIONAL DEVELOPMENT

Six Sigma Black Belt (Sonoco; grandfathered as Black Belt by Avery Dennison and Ingersoll Rand)

Center for Creative Leadership – Leadership Development Program

Kepner Tregoe Problem Solving

Just-in-Time Supply Chain and Distribution Logistics Flow

Basic Web Handling – Web Handling Research Institute

U.S. Patent: “Composite paperboard containers of optimized axial strength construction” 1998

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