PAUL TOEPEL
** ******* ***** *. 856-***-****; m. 856-***-****
Mt. Laurel, NJ 08054 *******@*******.***
SENIOR HUMAN RESOURCES PROFESSIONAL
A Strategic Business Partner with over 25 years of diversified Human Resources experience in both union and non-union environments. A proactive leader with the ability to establish and direct cultural and procedural change within an organization. A results-oriented Generalist with a hands-on, participatory management style and interpersonal skills that promote effective communication throughout all levels of an organization.
RELEVANT PROFESSIONAL EXPERIENCE
EMERSON PROCESS MANAGEMENT, Burlington, NJ 2014-2017
Regional Human Resources Manager
Manage the HR function for an 800 employee, multi-site/state service organization, Fisher Lifecycle Services division. Responsibilities included recruitment, compensation, benefits, training, employee relations and performance management.
Successfully ran a network-wide Employee Opinion Survey.
Reduced turnover and time to hire.
Proactive in maintaining a union-free workplace.
HOLMAN AUTOMOTIVE GROUP, INC. 1992- 2013
Human Resources Director, Maple Shade, NJ (2004-2013)
Oversaw the HR function for an automotive holding company comprised of 27 operating companies, employing over 3,600 people throughout the U.S., Canada, Mexico, and the United Kingdom generating revenues of $2.6B annually. Of these divisions, I was directly responsible for the daily HR management of 7 of them and approximately 700 people, where I did hands-on recruiting, hiring, retention, training, employee engagement, benefits, employee/labor relations, HRIS, and compensation.
Was internal consultant to all levels of management regarding labor laws, employee relations, performance management, succession planning, employee development and disciplinary issues.
Supported operations by strategically aligning HR initiatives with corporate objectives.
Regularly visited the different facilities and had on-going communication with the hourly employees to know what their issues were so they could be addressed.
Increased employee engagement by 10% through surveys and taking action on areas of opportunity.
Branded the organization as a “best-in-class employer of choice” in order to attract and retain top talent.
Human Resources Manager, Pennsauken, NJ (1996-2004)
Performed as an internal HR consultant to 25 subsidiary operating companies, with 2,600 employees, of Holman Enterprises, a $1.7B automotive holding company engaged in automotive sales, service, manufacturing, distribution, leasing and fleet leasing.
Avoided potential legal exposure and resolved active employment cases by utilizing in-house and outside counsel.
Investigated and acted on employee complaints.
Played a key role in labor relations, collective bargaining agreement negotiations and administration, grievance resolution and labor arbitration.
Developed, amended and communicated various corporate policies.
Recruited for key positions and devised strategies for employee retention.
Assistant Human Resources Manager, Mt. Laurel, NJ (1994-1996)
Automotive Resources International (ARI), a Holman Division
(ARI is the largest privately-held fleet leasing, financial services and fleet management provider in the industry with then over 400,000 vehicles, now 1,000,000, worldwide.)
Structured and implemented non-management, profit-based, incentive bonus program.
Designed and managed an Ergonomics Study and Abatement Program for 500 office employees which resulted in a substantial reduction in cumulative trauma/repetitive stress claims.
Managed a 67,000 square foot office facility. Coordinated several complex physical reconfigurations and the office relocation of 100 employees.
Human Resources Generalist, ARI (1992-1994)
Researched, purchased and installed an HRIS system, established procedures for data maintenance and trained staff members on its usage.
Designed and delivered sexual harassment and customer service training modules.
PARKWAY CORPORATION, Philadelphia, PA 1985-1992
Personnel Director (1987-1992)
Directed the HR function for a 600 employee, multi-site/state service organization. Responsibilities included recruitment, compensation, benefits, training, labor relations, unemployment and workers’ compensation administration.
Consistently out-performed departmental budget, computerized the department, implemented an EAP and a proactive workers’ compensation program, developed and implemented a drug screening policy.
Facilities Manager (1986-1987)
Total P&L responsibility for multiple company and client owned facilities. Prepared budgets, analyzed business trends, supervised 30-50 employees.
Field Manager (1985-1986)
Responsible for the daily operations of multiple company owned facilities. Duties included revenue control, scheduling and supervising 20-30 employees.
EDUCATION
Master of Science, Human Resources Management, Widener University, Chester, PA
Bachelor of Arts, Industrial Relations, Westminster College, New Wilmington, PA
Professional in Human Resources (PHR) designation
TECHNICAL SKILLS
PeopleSoft, iGrasp, iVantage, Kronos, Taleo, Abra Suite HRIS, Ceridian Source 500 HR/Payroll System, PayChex, ADP Enterprise System, all MS Office applications.
PROFESSIONAL MEMBERSHIPS AND BOARDS
Robin's Nest, Inc. – Board of Directors
Society for Human Resources Management (SHRM)
Tri-State Chapter of SHRM
Southern New Jersey Chamber of Commerce
Camden County Workforce Investment Board – Board Member/Trustee (former)