Customer Service Manager
Resume:
Brooke E. Lewandowski
Newark, DE 19702
*******************@*****.***
Education
****-**** ******* **** **** School – New Castle, DE
High School Diploma
****-**** Delaware Academy for Public Safety and Security – New Castle, DE
General Studies, Public Safety, Foreign Languages-Spanish & Chinese
Work Experience
9/17 - Current Bath and Body Works – Newark, DE
Sales, Cashier
Selling of products, helping customers with choosing gifts, phone calls, phone messages, merchandising stock, returns, handling of money, counting of money
3/17 – 9/17 Bank of America – Team Lead, Newark, DE
Document Operator
Printing and sorting of statements and other types of documents, sorting incoming mail from customers including payments, internal customer service, vendor customer service, phones answering, computer skills, organization, attention to detail.
8/16 – 3/17 Bath and Body Works – Newark, DE
Sales, Cashier
Selling of products, helping customers with choosing gifts, phone calls, phone messages, merchandising stock, returns, handling of money, counting of money
8/15 – 12/15 REI – Newark, DE
Sales Associate, Cashier
Greeting customers, check out, returns, phone calls, helping customers with sizes, color & accessories, merchandising, stocking of shelves, dressing room fittings, cleaning.
5/15 - 9/15 Wilmington Country Club – Greenville, DE
Member Check In/Customer Service Associate
Answering of phones, checking members in, cashier, coat room, pool duties, camps
10/14 – 1/15 Dairy Queen – Bear, DE
Associate
Preparation of food, customer service, cashier, ice cream creations
5/14 – 9/14 Sparkie’s Seafood Shanty – Rehoboth Beach, DE
Hostess/Take-Out Services
Seating, drink orders, cashier
Personal
CPR Certified
Achievement award for honor roll
2012 & 2013 De Academy School winner of 9/11 Essay & NYPD letter
Sports
Cheer, Volleyball, Softball, Soccer & Swimming teams
Volunteer
2012 - Ronald McDonald House, PAL of Hockessin, DE Military – Book bag Drive
2013 - 9/11 Hero’s Run-Wilmington DE, MS Walk- Dover DE, Mud Run- Middletown, DE
2014 & 2015 – Reach Work Camp - North Carolina & Pennsylvania
2015 – Salvation Army Stockings
References
Francis Lusch William PennTeacher/Coach 302-***-****
Angie Manager/Sparkie’s Seafood Shanty 302-***-****
Lloyd Adams Bank of America/Manager 302-***-****
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