Manager Sales

Gregory S. Garland

***** ******** *****

Fredericksburg, VA 22407

540-***-**** home 540-***-**** cell

*************@***.***

CAREER SUMMARY:

Engineered winning teams to achieve extraordinary increases in both

operational standards and sales

MANAGEMENT EXPERIENCE:

General Manager

Seven Corners Pub, Falls Church, VA

January 2017 to March 2018

- Built sales through innovative menu

- Responsible for all operational management including: customer experience and developing regular guests; staffing, training and retention; purchasing for F&B; hands on kitchen production; and catering & event planning

Assistant General Manager

Wawa, Fredericksburg, Stafford, and Gainesville VA

October 2009 to January 2017

-Brought store #667 into the President’s Club with exceeding sales and COGS in 2011

-Staffing #664 with positive, guest-oriented new hires to turn around sales in 2012

-Controlling costs at #689 through changing the culture and training in 2014

-Optimized 2015 operational standards to achieve 2nd place in Health of the Business

-Gainesville #651 surpassed single day, weekly and monthly sales records for the store

Assistant General Manager

Applebee’s, Warrenton, VA

April 2007 to July 2009

-Created a winning team through selection, training, mentoring and leveraging talents

-CORE standards ranking in top twenty for the first 7 months

-Crushed Sales by 14% over LY, Reduced Costs by 3%, Reduced Turnover by 60%, and increased Customer Service Scores by 25%

General Manager

Don Pablo’s, Woodbridge, VA

January 2006 to April 2007

-Slashed costs by 3% by focusing on waste reduction, ordering essentials and proper preparation

-Grew sales by 10% over 2006 budget projections

Owner / Operator

Westwood Deli and Tobacco Bar, Fredericksburg, VA

September 2004 to March 2006

District Manager

Arby's & TJ Cinnamon's, Fredericksburg, VA

Dan Wallace Enterprises

April 2001 to September 2004

-Exceeded guest expectations to achieve a 9.5% average sales increase for 5 locations

-Increased potential of staff and management through training and development

-Developed Operating Systems that led to sales increases and cost reduction

Gregory S. Garland pg. 2

Restaurant Manager

Capitol City Brewing Co.

Washington, DC and Shirlington, VA

February 2000 to April 2001

Assistant Manager

Ruby Tuesday's; Charlottesville, VA

May 1997 to February 2000

General Manager

Arby's - REA Development; Culpeper, VA

May 1996 to May 1997

UVA Dining Services

Food Service Director at Runk Dining Hall

Catering Manager at Bryant Hall and UVA Athletic Department

Catering Manager with UVA Catering

Assistant Food Service Director at Nameless Hall

Assistant Food Service Director at Observatory Hill

ARAMARK, Charlottesville, VA

August 1992 to May 1996

EDUCATION:

Indiana University of Pennsylvania

Indiana, Pennsylvania

Degree: Bachelor of Science

Course of Study: Hotel, Restaurant and Institutional Management

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