Data Entry Customer Service

Linda McKinney

*** ******* ****, *******, **, ***58

Cell Phone: 870-***-****

Email: *************@*****.***

Objective

To obtain a career in a field to which I can use all the skills I have obtained through education and experience. I would prefer to be part of a team working towards a goal or goals which will benefit an organization.

Education

Keller Graduate School of Management

Chicago, IL

Master of Public Administration

Major: Healthcare Management

Graduation: May, 2015

Relevant Courses: Organizational behavior, Human Resource Management, legal, ethical, and political dimensions of business.

DeVry University

Chicago, IL

Bachelor of Business Management in Healthcare Administration

Major: Healthcare Administration

Graduation: March, 2013

GPA: 3.0

Relevant Courses: Healthcare Marketing, Health Services Management, Principles of Management, Health Rights/Responsibilities, Project Management, Health Services Information Systems, Managerial Accounting, Health Services Finance, Healthcare Policy.

Arkansas State University Mountain Home

Mountain Home, AR

Associate of Applied Science in Information Systems

Date of Graduation- May 2006

Relevant Courses: Computerized Accounting, Transcription, HTML, and Business Math.

Work Experience

Wal-Mart

Mountain Home, AR

Sales Associate 2010-2014

Customer Service, Sales, Inventory Management, Operator, Cash Handling.

Professional Credit Management

Mountain Home, AR

Legal Clerk 2008-2010

Collection of debts through legal system, Data Entry, Use of all office equipment, cash handling, computer data retrieval, filed garnishments, liens on property, worked with court system and customer relations, debtor relations.

Ozarks Counseling Services

Mountain Home, AR

Secretary/Receptionist/Intake Coordinator 2005-2008

Intake of new patients, including paper work, documentation and evaluations, assisted with schedules of employees, itineraries, transcription, correspondences, insurance verification, data entry, data retrieval, ordering supplies for front office, file clerk, setting appointments, safety coordinator.

Holiday Inn Express

Mountain Home, AR

Front Desk Clerk/Night Auditor 2002-2005

Data Entry/Retrieval, reservations, customer service, Used reservation software (CUBS), phone inquiries, cash handling.

Skills

Excellent Organizational Skills

Strong Customer Relations Skills

Computer Proficiency

Data Entry

Cubs, WordPerfect, Microsoft Word, Microsoft Works, PowerPoint, Quick Books, Windows XP, Windows 7, Microsoft Office 2013

Transcription

Records Management

Principles of Accounting

Oral Communications

Word Processing and Typing

10-Key Calculator

Filing

Money Collections

Audit Records

Coordinate Activities

Interpret Date

Handle complaints

Medical Coding

Volunteer Work

Twin Lakes Literacy –September 2006

Helped community learn to read, write and do mathematics. October, 2005

Volunteered at schools, local libraries and colleges. November, 2005

Assisted with fund raisers and seminars to educate the public on literacy awareness. February, 2006

Seminars and Workshops

HIPPA verification Seminar: Updates on new healthcare date pertaining to HIPPA, February 2008

Leadership Seminar: New programs initiated for Management and Administrative fields. April, 2009

Honors/Awards

State Leadership Conference

Third Place award in Associate level for Community Service Project -April 3, 2006

First Place Associate level for Human Resource Management- March 15, 2006

First Place Associate Level for Parliamentary Process-March 15, 2006

Second Place Associate Level for Hospitality Management-March 15, 2006

Certification of Appreciation for being Historian in PBL (Phi Beta Lambda) April 3, 2006

Certifications

CPC Certified Medical Coder (2016-2017)

Contact this candidate