Ashley N. Roland

Address: **** *. ****** ***** **., Wichita KS 67207 316-***-****

ac48ms@r.postjobfree.com

EDUCATION

Friends University Wichita, Kansas

Bachelor’s Degree of Business Administration in Accounting 01/2010 – 05/2012 Friends University Wichita, Kansas

Master’s Degree of Business Administration in Accounting 01/2015-01/2018 EXPERIENCE

Wolters Kluwer (Tax Support) Wichita, Kansas

Associate Product Support Rep III 10/2017 –Current

• Provide product support for Global FX Tax, Prosystem Fx Tax and Axcess Tax

• Return types supported are 1120, 1120S, 1065, 1040, Consolidated

• Resolve electronic filing issues

• Submit enhancement requests for the tax software Allen, Gibbs & Houlik, L.C. (Public Accounting Firm) Wichita, Kansas Senior Tax Associate & Senior Audit Associate 09/2014-08/2017

• Prepared federal, and state tax returns for Individuals, Partnerships, S Corporations, C Corporations, Fiduciaries, Estates/Trusts, and Non-Profits

• Analyzed clients’ trial balances and made necessary federal and book adjustments

• Prepared and proposed tax cost benefit analysis for book and federal depreciation of assets to maximize tax savings for dispositions and acquisitions

• Tax projections

• Audit government clients

• Process payroll tax returns

Wolters Kluwer (Tax Support) Wichita, Kansas

Content Support Representative III 07/2013 –09/2014

• Provide product support for Global FX Tax, Prosystem Fx Tax and Axcess Tax

• Return types supported are 1120, 1120S, 1065, 1040, Consolidated

• Resolve electronic filing issues

• Submit enhancement requests for the tax software Westar Energy (Customer Support) Wichita, Kansas

Customer Service Representative 02/2009 – 06/2013

• Handled client/customer relationships in the contact center as an account representative

• Cultivated positive and enduring relationships with customers while providing stellar customer service

• Provided accurate/detailed information with the use of business communication and math

SKILLS

Microsoft Excel, proficient

Microsoft Word, proficient

Adobe, proficient

CCH Prosystem FX Tax, tax preparation software, proficient CCH Global FX Tax, tax preparation software, proficient CCH Axcess Tax, tax preparation software, proficient CCH Prosystem FX Fixed Assets, depreciation software, proficient Caseware International Inc., financial analysis software, proficient Quickbooks, accounting software for small businesses, proficient ACTIVITIES

Young Professionals of Wichita, Secretary of College Connections Wichita Collegiate School, Alumni Board Member

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