Carrie Stokes

*** ********* ***** **, *******, AB 403-***-**** ac48mo@r.postjobfree.com

Career Summary and Strengths

Over 20+ years of experience in the commercial real estate/property management industry including office management, administration, operations/facilities and project management

Ability to adapt to new situations quickly and with ease

Ability to work under pressure while maintaining a high level of professionalism

Ability to concurrently manage multiple duties

Excellent verbal and written communication skills

Results driven and take pride in my work

Professional work ethic

Employment History

CStokes Consulting Ltd. – February 2017 – August 2017 Business Development & Project Manager

Work towards improving Strathcona Cleaners market position and achieve financial growth. Build key customer relationships, identify business opportunities, negotiate and close contracts and maintain extensive knowledge of current market conditions.

Lead Safety Management, OH&S – compiled SOP’s and SWOP’s, aided with creating Operations Procedures Manual

Manage existing clients and ensure they stay satisfied and positive

Preparation and produce RFP’s

AR & AP

Payroll

Artis REIT – January 2010 – February 2017 (office, retail, & industrial space) Operations Coordinator – Property Management Division Effectively contribute to the running of the operations department and assist the Operations Manager with day to day responsibilities.

Procure contracts and control inventory for the effective day to day running of building operations and maintenance

Coordinate Life Safety Inspections – Fire Safety Systems, Fall Protection, Building Shut Downs, elevator inspections (AEDARSA), Thermographic Infrared Scans

Organize and schedule annual Operations Training – WHMIS, Fall Arrest, ABSA

Tender and award building seasonal maintenance contracts

Angus Reporting to Property Management and Operations department

Member of OH&S Committee

Maintain Building Spec Sheets and Operations Website, Operations On-Call and Vacation/Time Off Schedule

Track Operator O/T, vacation and sick leave

Facilitate career development for operators

LEED and BOMA BEST Certification – Yearly preparation and submission of reporting package for selected properties

Obtain quotes, schedule inspections and deficiency walkthroughs

Developed and implemented Recycling Program throughout the Calgary portfolio

Assist with the development and implementation of the tenant incentive program

Coordinate volunteer and company events

Digitally create and order signage

Order operator uniforms, company marketing items, and office supplies Project Management Administrator

Assist with the administration of the Construction Department

Contribute with preparation, retrieving information and research on materials and vendors as instructed by the Project Manager

Attend pre-bid inspections and reviews

Submit instructions to bidders and invitations to bid

Provide status land progress reviews

Prepare meeting minutes

Work with city officials to facilitate project approval

Coordinate and attend pre-bid, pre-construction, and progress meetings

Contribute with project billing to Accounts department

Assist with safety policies, OH&S standards and use of protective equipment

Communicate with tenants, contractors, vendors, and attend project coordination meetings

Other duties and tasks as assigned by Project Manager and Property Managers Property Administrator

Reporting to the Property Manager - responsible for property management support and administrative functions related to a mixed use portfolio including office, industrial and retail

Accounts Receivable duties

Collect rental deposits and monthly rental payments

Month end, assist with yearly building budgets

Draft lease agreements for tenants

Monitor contractors and tenant insurance policies

Respond to tenant calls, emails and direct contact reporting maintenance repair issues and forward to Property Manager

Contribute to tenant move in and move out process

Organize tenant functions

Oversee the onsite building security systems and daily communication with security personnel

Assign and manage onsite security access to building tenants, contractors, vendors Colliers International 1995 - 2009

Office Manager

Supervise administrative staff & ensure effective resolutions of all administration issues

Manage marketing, design, branding programs and strategies to promote effective various projects handled by the company

Media, public relations, charity and event coordinator

Coordinate all volunteers for corporate and charity events

Human resources within the department

Financial management – collect & verify financial data which accurately reflects the business activities of the branch

Strive to continuously enhance profits, streamline costs and ensure effective controls are in place pertaining to the protection of the department

Within the context of the overall plan of the brokerage department, develop an annual budget/operating plan including sales, design-marketing, systems, support staff, etc.

Prepare monthly accounting, production and broker reports

Implement cost effective procedures – track costs & expenses related to brokerage

Develop and administer overall administration systems and standards

Prepare and track all receivable and payable invoices

Conveyancing – DTS, Accounting and Banking Systems, Trust Accounts

Draft leases

Create and send out marketing material

Executive Assistant

Support the president and senior partners

Prepare and edit correspondence, communications, presentations and other documents

Conduct research, collect and analyze data to prepare reports and documents

Manage and maintain president’s schedule, appointments and travel arrangements

Arrange and coordinate meetings and events

Record, transcribe and distribute minutes of meetings to senior partners

Interact with clients

Coordinate project-based work

Review operating practices and implement improvements where necessary Certifications

Certified Standard First Aide – Level C CPR and AED (2011 Protocol)

WHMIS Certified

Hazardous Energy Control & Lockout Certificate

PHSM – Principles of Health and Safety Management Education

Business Administration Management (Mount Royal)

Legal Assistant Diploma – The Career College

Office Administration

Graphic Design

Skills

Leasing and Property Management

Project Management

Operations Management

Customer Service

Contract Negotiation

Marketing

Communication

Team Building

Technical Skills

MS Office Suite

Outlook

Adobe InDesign, Illustrator, Photoshop

ANGUS, Yardi Systems, Quickbooks

Telpay

Website Design/Maintenance

Volunteering

Calgary Food Bank, Canadian Blood Services, Toy Mountain, Safe Haven Foundation, Mustard Seed Shelter, Inn from the Cold, Calgary Humane Society and PAWS References

Available on request

Contact this candidate