**** ******* ***** ac48m6@r.postjobfree.com

Haw River NC 27258 919-***-****

RANDOLPH HUNT

ACCOMPLISHED MANUFACTURING AND OPERATIONS DIRECTOR

PROFESSIONAL SUMMARY

Successful Manufacturing and Operations Director with experience serving in various program management, customer service, and educational roles. A proven expert in developing and improving operations processes, creating and maintaining key client and business relations, and operational excellent financial goals. A dedicated business leader with direct experience and thorough knowledge of Business Planning, Cost-benefit Analysis, Safety, Quality, Productivity, Inventory Management and Capital/ Capacity allocation to conduct efficient operations. Currently seeking a managerial role in the Triad and Triangle areas of North Carolina.

SKILLS AND QUALIFICATIONS

Manufacturing and Operations Initiatives:

Directly responsible for Six Sigma LEAN initiatives in 8 sites in Americas to identify cost avoidance, savings & investments.

Thought Lean practice and process, recovered more than 60,000 sq. ft. of floor space for new customers and programs.

Improved annual operating budget and decreased product cycle time by more than 400%.

Successfully reduced site AOP by deploying culture in financial controls to align with company requirements.

Drove improvements through 5’s, lean practices, visual management, cycle time reduction, and mistake-proofing.

Leadership Proficiency:

Create a strong operation talent by working with Human Resources and Training team to ensure business strategies.

Extensive focused on culture driving customer, people/ team collaboration, project management, and continuous improvement/innovation.

Planning and managing of budgets to coincide with facility/ business initiatives

Adept management of: programs and physical plants, supply chain, production and engineering.

Proficient in Microsoft Office Tools, Microsoft Management, Visio, Minitab Software (Six Sigma projects), SAP, and QuickBooks (Invoicing).

Business Development:

Seasoned and tenacious business developer with excellent client relationship-building skills.

Worked with cross-functional teams to drive key performance indicators in excellence of Quality, Safety, and Delivery

Successfully drove continuous improvement and promoted repeatability on processes and procedures.

Communication and Interpersonal Skills:

Excellent written and verbal communication skills to appropriately interact with businesses and clients.

Quick-learner and adaptable worker continuously striving for improvement and increased learning.

CAREER HISTORY

Cisco Systems Durham, NC Jan 2014 – Present

Business Operations Manager/Product Owner May 2016 – Present

Program Manager Jan 2014 – May 2016

Manage and drive Top Business Initiatives for Cisco (Technical Services Americas) Leadership Team.

Determine ways to create new business opportunities with current and new customers through Innovation, Continuous Improvement and Lean Methodologies.

Improve forecasted spending vs true cost system to promote change through ideation training and awareness.

Enhance the RMA process to reduce customer lead-time on returns and improve internal/external customer satisfaction.

Superior Healthcare Services Oxford, NC Mar 2013 – Jan 2014

Senior Financial Advisor/Customer Service Manager

Worked with staff to establish an effective P&L to improve business goals and objectives for the company.

Developed project plans that worked within current economic growth and improve company profitability.

Managed the Customer Service teams to ensure a superior customer service experience for all clients.

Demonstrated success in cost forecasting with a broad knowledge of products and strategies.

Randolph Hunt Page 2

Flextronics Global Services (Formerly Solectron) Morrisville, NC Dec 2000 – Mar 2013

Senior Operations Manager

Site Senior Operations and Business Unit Manager for more than 400 employees housed in 2 buildings.

Direct reports included Information Systems (IT), Program Management, Production, Logistics/Warehouse, Supply Chain, Engineering, Customer Service, Facilities, Security, Quality Compliance and Production/Inventory Control.

Consistently met customer expectations with high focus on delivery and quality targets are met per CSAT.

Analyzed/Maintained total control of site P&L to meet corporate/site revenue along with resource management to drive global cost competitiveness.

Interfaced with Site Controller daily to understand business models and implement solutions to ensure profitability.

Worked with Senior Leadership Team to identify new opportunities and cost avoidance for current business platforms.

Negotiated pricing with Customers and Leadership team to meet CFT and CSI scores

Managed the largest IBM portfolio of over $35MM annually for various Flextronics sites.

Vance-Granville Community College Henderson, NC Aug 2001 – Dec 2005

Associate Professor

Courses taught: Principles of Management, Introduction to Business, Marketing, Business Mathematics & Quality Control.

Identified and demonstrated management techniques in the area applied to daily business practices.

Illustrated financial business practices such as: cost of operations, profit and loss statements, customer satisfaction, risk and opportunities.

Maryville Metal Products Jun 1990 – Dec 2000

Manufacturing Manager

Planned, scheduled and managed the manufacturing processes for Maryville Metal Products.

Ensured manufacturing performance, volume and quality goals were met by utilizing efficient processes and procedures.

Assisted with planning and directing the proper procedures for equipment and flow of materials.

EDUCATION

Master of Science in Industrial Technology – North Carolina A&T University Greensboro, NC

GPA: 4.0; Received Leadership Award for graduating top of the class from the School of Industrial Technology

Bachelor of Science in Organizational Management – Saint Augustine’s University Raleigh, NC

Associate of Applied Science in Industrial Management – Vance-Granville Community College Henderson, NC

PROFESSIONAL TRAINING AND CERTIFICATIONS

Six Sigma Lean Black Belt Certification – NC State University Raleigh, NC

Mentor (1) Black Belt and (3) Green Belts to certification – Cisco, RTP, NC

Product Owner Certification – Mountain Goat (Agile Methodology)

ITIL (IT Services Management) Certification – Pink Elephant

ISO9000 and TL9000 Certifications – PMA Boston, MA

AWARDS

Modern-Day Technology Leader recipient – Flextronics Global Services (Formerly Solectron) 2003

Selected and granted award as one of the Top 50 Technology Leaders in the United States

ARCHES Recognition of Success Stories – Vance-Granville Community College 2003

Industrial Technology Leadership Award – North Carolina A&T State University 2000

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