Administrative Assistant Microsoft Office

ALEXIS HOLLAND

Cumming, GA ***** 281-***-****

**.*****@*****.***

WORKING EXPERIENCE

MARCH 2016- PRESENT

OFFICE MANAGER, AMS VANS, LLC.

Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

Confer with customers by telephone or in person to provide information and assistance about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Customer assistance.

Keep records of customer communications or transactions, recording details of inquiries, concerns, or comments, as well as actions taken.

Help to resolve complaints from customers or public and find solutions.

MARCH 2014- MARCH 2016

ADMINISTRATIVE ASSISTANT/RECEPTIONIST, AMS VANS

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Keep a current record of staff members whereabouts and availability.

Demonstrates operation of merchandise and answer questions regarding the store and the merchandise.

Collect information from new customers update the database.

SKILLS

Teamwork

Adaptability

Communication

Time Management

Microsoft Office suite

Foster relationships with customers and strategic partners

Quickbooks management

Fast learner

Friendly & Hospitable

Professional Phone Etiquette

Ability to maintain confidentiality

Positive attitude for challenges

Familiar with Salesforce

ACTIVITIES

Volunteer Experience –

Small group leader for 1st grade girls 2011-2013

Volunteered for youth events at the Infinite Energy Arena

Helped set up to represent the company at events.

EDUCATION

Homeschooled - Pearland, TX 77584

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