Resume

Sign in

Manager Customer Service

Location:
Johannesburg, GP, South Africa
Posted:
April 24, 2018

Contact this candidate

Resume:

NOLUSINDISO VINNAH NDAKU

Date of Birth ****/**/27

Mobile 071-***-****/072-***-****

Email ac48cd@r.postjobfree.com

Address No 3-8 Avenue Alexandra 2090

PERSONAL PROFILE

Pastel Package system

Capable of working independently with minimum supervision.

Team work skills - in 3 companies that I have worked in communication and teamwork was part of the job description so can work and communicate well with colleagues.

Diversity sensitivity – I understand and respect other people cultures so can easily work with different people

Time management

Adaptability

Strong reconciliation skills, communication and telephone etiquette

Knowledge of Microsoft Excel (formulas)

I believe people can be developed to be the best even with the little knowledge, skills & experience they have at work

EMPLOYMENT HISTORY-SUMMARY

FINANCE AND ADMINISTRATION DEPARTMENT - CASH BOOK/ CREDITORS CLERK

COMPANY: SOVIET GROUP PTY LTD

APRIL 2013 – CURRENT

Job Title 1 - Cashbook clerk

Capture the bank statements

Ensuring all invoices are matched and captured for suppliers on pastel

Reconcile the bank statement of different companies of soviet group

Capture & Reconcile petty cash

Capture and reconcile credit cards, fleet cards

Filling of the bank statements

Prepare Transfer request for intercompany transfer

Job Title 2 - Creditors clerk

Capture invoices

Request all statement during the month from suppliers

Ensure that all outstanding queries are resolved within a set time

Ensure that deadlines are met

Ensure that all supporting documents which include purchase order, delivery note, job card are attached to the payment requisition

Prepare payment requisition on all captured invoices and present it to management for signing before a payment is processed

All filling of the reconciliations and supporting documentation per company

Follow up on queries

COMPANY: PLUS 94 RESEARCH – (CAPE TOWN INTERNATIONAL AIRPORT)

MARCH 2011 - 2012

Job Title – Field Interviewer

Departure Survey using laptop & I Pad

In this role, you speak to people from different background, cultures

Reason for Leaving : Contract ended

COMPANY: ARTOLOJI ORIGINAL ART (CAPE TOWN INTERNATIONAL AIRPORT)

2008 - 2010

Job Title - Sales Consultant

Sales forecasting

Stock control & orders

Cash control and banking

Communication with clients via telephone and email

Meet clients for collection/delivery of goods and orders

Handling client queries

Customer Service

Reason for Leaving : Better Prospects

COMPANY: LETSEMA DISTRESSING SERVICES (JOHANNESBURG INTERNATIONAL AIRPORT)

2004 – 2007

Job Title – Beauty Therapy

Massage

Manicure

Pedicure

Facial

Cash up and banking

Customer Service

Reason for leaving : Better Prospects

EDUCATIONAL BACKGROUND

INSTITUTION YEAR OF COMPLETION

1. ST FRANCIS BUSINESS COLLEGE - Cape Town 2002

(1 year Computer Certificate)

2. CAUTIOUS TRAINING ACADEMY

(6 Months Call Centre Inbound & Outbound Certificate) 2012

3. DAMELIN

(Certificate in Bookkeeping to Trial Balance) 2015

4. UNISA

(Currently doing Diploma in Cost & Management Accounting Level 1) 2017

References

SOVIET GROUP

Anita Cosnett Creditors Manager 011-***-****

Nombulelo Mbukushe Cashbook Manager 011-***-****

PLUS 94 RESEARCH

Mr C Mitchell Survey side Manager 021-***-****

Mr R Sehume Survey side Supervisor 060-***-****

ARTOLOJI ORIGINAL ART

Mr B Senlem Store Manager 083-***-****



Contact this candidate