Project Quality Assurance
Resume:
Don Bartley
South Burlington, Vermont / Huntington, Massachusetts
************@*****.***
Software Quality Assurance and Testing Specialist / Hands-On to Leadership
Personal Overview
Senior Project Lead Software Quality Assurance and Testing Specialist since 1997. Hands –On experience on various software / system development projects including Health Care, Pharmacy, Claims, Life Insurance, Retirement and Investment Applications, ERP, Bio-Tech / Genetics, Oracle applications. DB2, Web-Service / SOA, ERP, Corporate Standard Quality Center Experience, QTP, Heavy database back-end validation experience, Performance Test Management, Business liaison, Requirements articulation and clarification, IT Team Leadership, Agile, Waterfall, Excellent interpersonal skills in dealing with all team / cross team members.
Areas of Expertise
Quality Assurance and Testing Project and Program Lead / Project and Program Management - Hands On testing to Lead Coordination and Management tasks
Experience Leading and Managing QA Test Efforts on Projects and Programs at the Enterprise Wide level as well as on smaller groups and teams
Experience with Waterfall / Agile / Iterative Life-cycle Methodologies
Agile (SA, CSM) and Waterfall Team Building Leadership
Data Preparation / Data Masking / Data Setup / Troubleshooting
Compliance Project Planning and Execution for ongoing Federal and State Compliance Requirements
Performance / Volume / Load Test Planning and Coordination (including Data and scripts)
Business Acceptance Test Design, Coordination, Performance, Management
Business Liaison for IT Projects
Science Liaison for Genetics Development Team
Release Activity Coordination
Requirements Articulation and Clarification
Complete Spectrum of Project Documentation - Strong background in project documentation of all types: QA Artifacts, Project Planning and Execution, Requirements, Technical Specification, Training
SOA ESB and Web Service Certification, Testing, and Quality Assurance
Oracle / PL/SQL Testing and Quality Assurance
Over a decade of Quality Center (Test Director) use for Corporate Enterprise QA process and tracking – including QC training of peers
Hands on Manual Testing as well as Automated testing with Quick Test Pro (QTP) and SOAP UI
Experienced in start to finish testing phases from requirements analysis and articulation, to Systems and Integration testing, regression testing, boundary and load testing, Business Acceptance, release testing and enhancement build testing, parallel.
Work Experience
January 2015 – January 2017 ~ CIGNA, Bloomfield, CT (FTE)
Duties include:
Project / Program Test Manager (Enterprise Level Planning and Execution across multiple development teams, including hands on management and execution)
Test Data planning, creation, coordination / management, masking for Integration and Systems, and Business User Acceptance test efforts
PVS (Performance, Load, Stress) Test initiation, planning, support, coordination / management, troubleshooting (including data planning and data management)
Project Management to coordinate testing with Agile and Waterfall teams on the same projects
January 2012 – January 2015 ~ TEK Systems Consultant at CIGNA TCC, Bloomfield, CT
Duties include:
TCC Project Test Lead / Enterprise level QA Project Management for Cigna projects
Test Data planning, creation, coordination / management, masking for Integration and Systems test efforts (including CIP Approvals when needed)
PVS initiation, planning, support, coordination / management, troubleshooting (including data planning and data management)
Project Management to coordinate testing with Agile and Waterfall teams on the same projects
September 2010 – April 2011 ~ TEK Systems Consultant at CIGNA Pharmacy IT, Bloomfield, CT
Duties include:
QA Project Lead and hands on testing on Rx Clinical RxSavings Messenger Agile Pilot Project.
Assist Project Manager with PM Tasks
Database validation through SQL queries – before and after validations
Heavy data set-up to validate process scenarios / Data Masking
Production Support for new RxSM Application
Agile Team building for Pilot Pharmacy IT Agile project - Agile requirements / User Story articulation
Implementation of Test Automation practices
Coordination with Vendor Partner
Coordination with Data Masking team, PVS, and other teams
April 2006 – September 2010 ~ Hartford Life, The Hartford, Hartford Property and Casualty Claims
Hartford P&C Claims Duties include:
QA Test Project Lead Manager
HIG Senior QA Project Lead Manager for P&C Claims.
Participating in full life-cycle of multiple projects from Requirements articulation to QA Testing / System Integration and Functional Testing – to User Acceptance, Pre-Release, Release to Production Check-out,
Responsible for all Project QA and Testing documentation.
Cross Team Planning and Coordination with IM Data-mart team
Overseeing and coordinating Testers performing executing manual testing on Mainframe and Web Based Systems.
Estimation of QA Test effort and time for projects using TCP
Using MS Project to plan and track project timelines and budget.
Designing Test Strategies, Test Plans, Project Plans, Test Conditions and Cases, hands on testing.
Liaison with Technical and Business people as needed.
Group Admin for HP Quality Center (Test Director)
Hartford USWM Integration Competency Center Team QA Test Manager - Duties included:
Complete hands on Testing and Certification of Enterprise Service Bus (ESB) Web Services through all phases, Integration to Production.
All Documentation pertaining to Testing and Certification of ESB Services.
Using SOAP UI Automated Testing tool.
Working with Architects and Developers to Troubleshoot issues.
Working with Project Teams for Performance Testing.
SIT and BAT Testing on AML Application.
Quality Center Project Set-Up and Coordination.
Web-Site Maintenance.
ICC Team Support Tasks.
Working with Security Manager to Obtain IDs needed for ESB
Coordinating Trackers for Release Management.
Hartford Group Benefits Division. QA Project Lead Duties include:
Testing and Quality Assurance for the Oracle Upgrade of the Long Term Disability Reserve system.
Articulation and documentation of test objectives / requirements.
Designing and running test case scripts.
Maintaining the Mercury Quality Center tool for test tracking.
Using SQL/Plus for database querying during testing effort.
Testing and Quality Assurance for the GBD CPSSI – Self Service application.
Verification across several interface applications.
2001 – 2005 ~ BATTELLE MEMORIAL INSTITUTE
U.S. DEPARTMENT OF TRANSPORTATION, Volpe Transportation Center, Cambridge, MA
Software Testing and Quality Assurance Specialist / Research Specialist: Federal Motor Carrier Safety Administration applications. Duties include:
Lead Testing and Quality Assurance for applications that track Motor Carrier data - Pl/SQL front end, Oracle backend
Automated and hands on manual testing
Creation of testing documentation, reports, and 508 compliance testing
Designing testing methodologies
Documentation
1998 – 2000 ~ SIGMA COMPUTER TECHNOLOGY, Silver Spring MD
Contract Consultant
For Amtrak Information Technology, Washington, DC: Two-year project implementing a labor management system. Duties included:
Quality Assurance and Testing in all aspects of the project
Leading and Coordinating all project Testing efforts
Writing Test Cases, Test Plans, hands on process
User and Training Documentation, Project Documentation, Editing, Reviewing
Requirements Analysis
Top Level Code Design
SAP HR, Time Management, and Payroll implementation
Project Support
Liaison between user community and project team
Coordinate user training and acceptance testing
1997 – 1998 ~ MILLENNIUM PHARMACEUTICAL, Cambridge, MA
Quality Assurance: Year and a half project building software used for genetic analysis. Duties included:
Quality Assurance and Testing on multiple platforms
Writing Test Cases and Test Plans, hands on testing
Tracking problems
Assisting QA Department Manager
Interviewing new hires
Assisting Development Team with understanding of genetic sciences
Liaison between user community and project team.
1994 – 1997 ~ HARVARD UNIVERSITY, Cambridge, MA
Staff Support and Assistant, Harvard Yard Operations: Provided support and assistance for Manager of Harvard Yard, freshman dormitories, and academic buildings.
1993 – 1994 ~ GRAPHICS FINANCIAL GROUP, Waltham, MA
Credit Analysis
More Employment History Available Upon Request if Needed
Education and Training
Graduate and Continuing Education, Harvard University, Boston University, Northeastern Continuing Education
Computer Classes: Oracle / Cold Fusion, SQL, 508 Compliance, Web Application Usability, Linux Intro.
Harvard University, Cambridge MA - Bachelors Degree - Liberal Arts / Social Science,
Elective Study in Computer Science and Molecular Biology.
Boston College - Chestnut Hill, MA - Classes applied toward Bachelors Degree, Many computer classes
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