Customer Service Office
Resume:
NELIDA GLASS
Huffman, Tx *****
OBJECTIVE
Bilingual (Spanish) Office Administration Professional and Customer Service Professional with the experience working with customers of diverse backgrounds. High level of skill in entering data with speed and accuracy.
WORK EXPERIENCE
BANK TELLER II
Community Bank of Texas Baytown, Tx – March 2015 to Jan 2018 Cash checks, processing cash advances, issuing cashier checks, depositing large amounts of cash flow, night drops, mail deposits, change orders, customer service, accepting deposits, run the work for the day, Silverlake program, Microsoft word/outlook, and balanced my drawer. BANK TELLER
Houston Community Bank (Independent Bank) Houston, Tx – March 2014 to March 2015 Cash checks, processing cash advances, issuing cashier checks, depositing large amounts of cash flow, night drops, mail deposits, change orders, customer service, accepting deposits, run the work for the day, Silverlake program, Microsoft word/outlook, and balanced my drawer. AIR EXPORT AGENT
Panalpina, Inc. Humble, Tx – Oct 2007 to July 2013 Experience on the following programs: FOS, AES, C2C, mepaw, combas, and ex-works, booked with the airlines to send out the cargo, responded to emails, phone calls, from customers, billed the customers, responsible for pickups, filing, scanning and pre-alerts, and used Microsoft word/outlook.
BANK TELLER
Citibank Humble, Tx – Sept 2002 to Sept 2007
Cash checks, processing cash advances, issuing cashier checks, depositing large amounts of cash flow, night drops, mail deposits, change orders, customer service, accepting deposits, run the work for the day, Microsoft word/outlook, and balanced my drawer. EDUCATION
Texas School of Business- Word Processing Office Specialist- certification Houston Tx Aldine Sr. High-High School Diploma Houston Tx
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