Charlene Hinton Mayo
Raleigh, NC 27610
*******@*****.***
Profile
Demonstrates strong talent to maintain smooth operation with a positive attitude and Team Player. Exemplifies solid history in administration providing the highest level of work ethics and consistency.
Core competencies
*Ability to work in a fast-paced environment *Very organized
*Great at problem solving *Strong communication skills
*Takes directions well *Multi-tasker
*Leadership Skills
Professional Experience
USDA, APHIS, ANIMAL CARE, Raleigh, NC
Administrative Officer – GS 11/ 0341
80 hours biweekly
May 2004- May 2017
*Supervise employees in geographical locations *Service Approximately 280 employees
*Develop Performance Plans *Reconcile Visa transactions for Eastern Region
*Assign/recommend trainings *Maintain and Post OSHA logs
*Provide information on Policy and Procedures *Perform admin tasks
*Certify Timesheets *Human Resource POC - Process all new hires
* Order Fleet cards *Establish accounting codes
*Order Gov’s (leased and owned) *Establish UPS accounts
*Establish and oversee telecommunications operations *Contracting Officer
*Maintain Penalty Stamps *Processed Awards Nominations
*Order Office Supplies for field staff *Finance Operations
*Schedule/Attend meeting *Responsible for Inventory Accountability
*Answer incoming calls – route to destination where applicable
*Secure all confidential information into files to appropriate liaison or locked files
*Process award forms for employees – making recommendations if necessary
*Perform Progress Reports – giving employees feedback on work standards
*Process changes to health, life and beneficiary forms
*Assume any of the responsibilities of the Director as situation warrants
USDA, APHIS, ANIMAL CARE Raleigh, NC
Administrative Support Assistant – GS 9
80 hours biweekly
September 2002-May 2004
*Reconcile Visa transactions for regional employees *Manage and distribute information within the office
*Share in Administrative duties *Assist in purchasing of supplies and equipment *Provide a safe and healthy working environment *Schedule staff trainings for Director
*Answering phones *Greeting clients and customers
*Operates office equipment (fax, scanner, printers) *Provide safe work environment
*Review and Processed Awards *Process Travel Approvals
* Warranted Cardholder *Contract Officer
USDA, APHIS, ANIMAL CARE Raleigh, NC
Inspection and Licensing Assistant - GS 6
80 hours biweekly
September 2000 - 2002
*Process applications *Work with Registrants
*Report to the Director *Complete training hours
*File * Answering phones providing guidance
*Certified Mailings to applicants and licensee’s *Attend staff meetings
Education
-Computer Science, AS 1992 GPS 3.4
Phillips Junior College of Business, Raleigh, NC
-High school Diploma, 1990
E.E. Smith Senior High School, Fayetteville, NC
Volunteer
Teen Success Unlimited (TSU)
Senior Youth Advisor 2013-2015
References available upon request