Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Wilmington, DE
Salary:
55000.00
Posted:
April 25, 2018

Contact this candidate

Resume:

WILLIAM E. ALLABAND III

*** **** **** ******

Wilmington, DE 19802

302-***-****

ac481s@r.postjobfree.com

Education

Associate of Science, Electrical Engineering Technology May 2017

Delaware Technical Community College, Newark, DE

Associate of Science, Computer Network Engineering, coursework 2012-2014

Delaware Technical Community College, Wilmington, DE

Associate of Science, Business Administration, coursework 1997-1999

Delaware County Community College, Media, PA

Skills

MS Office

SAP

Electrical circuits

Analog systems

PLC

C++

Electronics Test Equip

Circuit Fabrication

MCU Ops/App

Computer Assy/Maint

Digital/Analog

Multi- Software

ADC/DAC

AM/FM Modulation

Digital/Wireless Multi

Soldering

Oscilloscope

Function generator

Work Experience

Customer Service Representative, Regulatory Compliance

Pfizer, Inc. (formerly Wyeth Pharmaceuticals), Collegeville, PA 1991-2011

Supported service center operations through account compliance and communications for 32,000+ medical businesses/accounts

Consistently completed all tasks accurately and within deadlines

Validated medical/pharmaceutical-credentialing requirements to allow timely shipment of products; ensured account compliance

Researched at-risk customers and flagged them for further screening

Monitored blocked order reports; researched and resolved the concerns

Extracted/compiled data to produce comprehensive sales history report

Performed due diligence: inquired and authenticated medical credentialing requirements

Volunteer

United States Deaf Orienteering Chair

USA Deaf Orienteering, Wilmington, DE 2006-2012

Selected to chair the organization for 6 years due to proven leadership skills, strong support to the organization, and proven teamwork skills

Managed and trained volunteers, assigned roles

Coordinated fundraising activities for designated charities

Collected donations for education, and other supported events



Contact this candidate