Customer Service Representative
Resume:
WILLIAM E. ALLABAND III
Wilmington, DE 19802
**********@***.***
Education
Associate of Science, Electrical Engineering Technology May 2017
Delaware Technical Community College, Newark, DE
Associate of Science, Computer Network Engineering, coursework 2012-2014
Delaware Technical Community College, Wilmington, DE
Associate of Science, Business Administration, coursework 1997-1999
Delaware County Community College, Media, PA
Skills
MS Office
SAP
Electrical circuits
Analog systems
PLC
C++
Electronics Test Equip
Circuit Fabrication
MCU Ops/App
Computer Assy/Maint
Digital/Analog
Multi- Software
ADC/DAC
AM/FM Modulation
Digital/Wireless Multi
Soldering
Oscilloscope
Function generator
Work Experience
Customer Service Representative, Regulatory Compliance
Pfizer, Inc. (formerly Wyeth Pharmaceuticals), Collegeville, PA 1991-2011
Supported service center operations through account compliance and communications for 32,000+ medical businesses/accounts
Consistently completed all tasks accurately and within deadlines
Validated medical/pharmaceutical-credentialing requirements to allow timely shipment of products; ensured account compliance
Researched at-risk customers and flagged them for further screening
Monitored blocked order reports; researched and resolved the concerns
Extracted/compiled data to produce comprehensive sales history report
Performed due diligence: inquired and authenticated medical credentialing requirements
Volunteer
United States Deaf Orienteering Chair
USA Deaf Orienteering, Wilmington, DE 2006-2012
Selected to chair the organization for 6 years due to proven leadership skills, strong support to the organization, and proven teamwork skills
Managed and trained volunteers, assigned roles
Coordinated fundraising activities for designated charities
Collected donations for education, and other supported events
Contact this candidate