Customer Service Sales
Resume:
SOMNANG LONH
**** * **** **, ************, PA ***42 215-***-**** ********@*****.***
PROFESSIONAL SUMMARY
** ***** ** ******** ******* experience operating in the dynamic and global setting of a major International Airport.
Highly adaptable to changing company needs, with ability to absorb new subject matters quickly.
Strong focus on adhering to compliance standards and maintaining due diligence against fraud and money laundering practices.
Demonstrated leadership and communication skills, with the ability to build strong partnerships and obtain consensus.
Education
John Bartram Motivation High School, June 2003
Experience
Sale Consultant Supervisor, October 2006-December 2016
Travelex Worldwide Money, Philadelphia, PA
Promoted sales of multiple financial products at the Philadelphia International Airport; including Foreign Currency Exchange, Pre-Paid Cards, Electronic Funds Transfers, and Flight Insurance.
Daily computer usage within the company software for sales interaction.
Scan and fax requested documentation to different vendor.
Managed operations at the front office kiosk; responsible for the opening/closing of the site, inventory of the cash assets, coordination with multiple sites for large transactions, maintaining sales documentation, and the end of day batching processing.
Gather report metrics to management including cash inventory thresholds and recommendations on assets required to be ordered for the next beginning of day.
Maintained compliance standards through due diligent monitoring of transactions to detect fraudulent activity, reviewing high value requests through OFAC screenings, and adhering to semi-annual compliance trainings.
Skills/Qualification
Knowledge of Microsoft Word Software (PowerPoint, Project and Excel) and retail computer trading system.
Excellent data entry and investigative skills
Attentive to details and quickly adapt to environmental changes and different software
Basic knowledge in technology and networking
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