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Customer Service Officer

Location:
Addis Ababa, Ethiopia
Posted:
April 23, 2018

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Resume:

Curriculum Vitae

PERSONAL INFORMATION Tigist Mekonnen Desalegn

Addis Ababa (Ethiopia) +251********* ac47wn@r.postjobfree.com

Sex- Female Date of birth- 25/04/1991 Nationality- Ethiopian

WORK EXPERIANCE

From 01 Jan 2017 – Ongoing - Project Finance Manager

Soil and More Ethiopia Composting P.L.C.

Addis Ababa (Ethiopia)

http://www.soilandmore.com

From 09 Sep 2015 – 09 Jan 2017- Ass.Jr. Customer Service Officer

Wegagen Bank S.C.

P.O.Box 1018 Addis Ababa (Ethiopia)

ac47wn@r.postjobfree.com/www.wegagenbanksc.com

From 03 Oct 2013 – 05 Sept 2015- Junior Tax Officer

Ethiopian Revenues And Customs Authority

Addis Ababa (Ethiopia)

Email: ac47wn@r.postjobfree.com

EDUCATION AND TRAINING

1998–2005 Elementary School Leaving Examination Certificate

Silingo Lemlem, Asella (Ethiopia)

2006–2007 General School Leaving Examination Certificate

Chilalo Terara School, Asella (Ethiopia)

2008-2010 Ethiopian Higher Education Entrance Examination Certificate

Asella Preparatory School, Asella (Ethiopia)

2011–2013 Adama Science and Technology University\ASTU BA degree in Economics

Adama Science and Technology University\ASTU, Adama (Ethiopia)

PERSONAL SKILLS

Mother tongue(s)

Amharic

Other language(s)

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken interaction

Spoken production

English

C2

C1

B2

B2

B2

Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user

Common European Framework of Reference for Languages

COMMUNICATION SKILL: Good Verbal and written communication skills, and the ability to interact effectively with individuals and staff members.

Organisational /managerial skills

Good interpersonal and team building. Self-starter, high energy, able to work independently, works well under pressure.

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Job-related skills

Advanced proficiency level in all applications of Microsoft Office Word, Excel, Power point and MS Access.

Ample social capacities and facilities to initiate, communicate, interact and maintain positive social relationships with others in work.

Outstanding background in customer service, sales and banking.

Protecting organization’s image and contributing to the achievement of overall goals and objectives.

Personal Skills

Sociable and Cooperative

Flexible towards any positive changes

Good Approaching/communication skill

Hobbies

watching movies

Sharing experience with others

Helping others

Trainings & Certificates

Personal Selling Training Organized by Wegagen Bank S.C

Entrepreneurship Training Workshop by EDC in partnership with UNDP

Basic Computer Training

Training on Tax Regulations by Ethiopian Revenues & Customs Authority/ERCA

References

Dereje Legesse (MBA.), Branch Manager at Wegagen Bank S.C

Tel: +251*-**-**-**-**

Hussen Ahmed (Msc), Managing partner at Soil & More Ethiopia Composting PLC.

Tel: +251*-**-**-**-**

Email- ac47wn@r.postjobfree.com

Aart (A.J.) van den Bos (MBA)

Managing Partner at Soil and More Ethiopia Composting P.L.C.

Cell phone: 06 517 88 924

Email- ac47wn@r.postjobfree.com

Adama Science And Technology University

Tel: +251-***-******/251-***-******/+251-***-******

Website: www.astu.edu.et

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