Manager Customer Service

ZANELE TULIP JIYANE

**** ****** ******. **********, *******,1039 063*******

*.*******@*****.***

I have excellent customer service standards, excellent communication, high computer proficiency.

I consider myself as a committed individual who is self-motivated, goal driven, always looking for new challenges and to grow professionally.

EXPERIENCE

JANUARY 2017 – PRESENT

INTERNAL SALES - DELEVEX 909 PTY LTD

Create Quotations from RFQ's received

Ensure all Quotations are followed up on

Answer Telephonic &Email Queries

Following up on existing and new clients

Ensure that customers are happy with our services

Provide Management with sales reports on monthly basis

APRIL 2013 – DECEMBER 2016

GENERAL ASSISTANT – DHLADHLA FOUNDATION

Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)

Performing and documenting routine inspection and maintenance activities

Follow all health and safety regulations

Notify management of occurring deficiencies or needs for repairs

OCTOBER 2011 – JUNE 2012

SERVICE STATION ATTENDANT - SASOL GARAGE

Prepares monthly statements by collecting data, analyzing variances; summarizing data

Prepares statements quarterly and annual statements by assembling data.

Complies with state and federal tax filing requirements by adhering to requirements; advising management on required actions; calculating quarterly estimated tax payments; assembling data for quarterly and annual tax filings.

JULY 2006 -2008

ADMINISTRATION CLERK – SOUTH AFRICAN BREWERIES

FILING, ANSWERING PHONES, ATTENDING TO CUSTOMERS, RECEIVING AND RELEASIND STOCK VIA THE SAP SYSTEM. DATA CAPTURING.

EDUCATION

YEAR - 2000

VAAL UNIVERSITY OF TECHNOLOGY – NATIONAL CERTIFICATE IN HUMAN RESOURSES

Accounting

Business Management

Computer

Personnel Management

Industrial Relations

Labour Law

YEAR - 1998

STANWEST COMBINED SCHOOL – GRADE 12

English

Afrikaans

Biology

Typing

History

Business Economics

REFERENCES

Manager : Charmaine meyer

Delevex 909 PTY LED : 013*******

Email address : **********@*****.***

Manager : Absalom Maake

Dhladhla Foundation : 060*******

Manager : Mr RK Phaladi

Sasol Garage : 071714212

Manager : Mr Emmanuel mabuza

South African breweries :017*******

DECLARATION

I Zanele Tulip Jiyane, declare that the above information is true and valuable.

Contact this candidate