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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
April 23, 2018

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***** ********, ********

Contact Number: 017-*******


Age : 27 years Race : Malay

Date of Birth : 11 October 1991 Religion : Islam

Gender : Male Nationality : Malaysian

Marital Status : Single Height : 178cm

NRIC : 911***-**-**** Weight : 60kg


I. Diploma in Islamic Banking and Finance (2016)

Awarding body : University Technology Malaysia (UTM) Grade/CGPA : 3.59


II. Sijil Pelajaran Malaysia (SPM) : Sek. Men. Keb. Raja Muda Musa Teluk Intan, Perak Darul Ridzuan


Microsoft Office Words

Microsoft Office PowerPoint

Microsoft Office Excel

Microsoft Windows (XP/Vista)

Adobe Photoshop


System Solar (ANGKASA)


Customer Service

International Rescue Committee (IRC) March 2018-Present (Temporary) Position Title : Assistant Case Worker

Department : Programs

Industry : Non-Profit Organization (NGO)-Social services Job Description :

Ensure accurate data entry into the database system

Provide accurate information to refugee applicants regarding USRAP

Communicate with immediate supervisor regarding developments in daily case load, including applicants and their families.

Perform other duties as assigned, in line with the job scope. TMC Solution Sdn Bhd April 2015-January 2016

Position Title : Data Entry cum Admin

Department : Processing Department

Industry : Finance (Personal loan)

Job Description:

Responsible to re-checked and review all documentation such as application form, supporting documents, etc.

Reconfirm back with applicant regarding their application details appear at form by phone calls.

Verify applicant commitment with other Bank’s / COOP

Key in applicant details into the system and submit the case to the Bank. Gas Malaysia Berhad, December 2014 -March 2015

Position Title : Call Center cum Clerk

Department : Billing and Customer Service

Industry : Oil and Gas

Job Description :

Responsible to assist customer regarding registration gas installation, billing enquiry, and disconnection gas supply procedure.

Arranging appointment gas installation with new customer

Arranging appointment gas disconnection with previous customer

Responsible to informed customer regarding their current outstanding balance for their billings by phone call or through email.

Update in to the system regarding payment has been made by customer. Bank Malaysia Building Society Berhad (MBSB), 10 April 2010 - 20 Sept 2013 Position Title : Credit Processer & Recommender

Department : Personal Financing-i- Credit Management Division Industry : Banking

Job description :

Assess personal loan within approved guidelines and stipulated timeframe.

Verify of the customers information, process and recommend the financing facility Personal Financing Islamic (PFI) based on guidelines and procedures.

Checking completion of application forms and supporting documents.

Creation of application information through MiCob system.

Conduct credit checking through of MBSB system, CTOS, CCRIS, BPA, and COOP loan exposure.

Confirm on loan application status and variation of terms approved.

Advising and guiding the Applicant/Marketing officer to their applications such as loan procedures, loan amount recommended, document required, and applicant signatory.

Check and match internal / external settlement.

Prepare daily report for rejection cases, and monthly report for fraud cases.

Attended all incoming calls from branches especially Marketing Officer and applicant regarding their submission.

Confirm on loan application status, segregate, send and collect approval file from authority approval.

Undertake any others tasks as assigned as per instructed by HOD

Submit application has been approved by approval to “Disbursement Unit” for further action.

Interbankers Management Training (M) (Dec 2009 - March 2010) – Training Position Title : Course Coordinator

Department : Management

Industry : Training Agency

Job Description :

Responsible to handling the class by giving the knowledge about the course.

Responsible to teach students how to make a preparation for their assignments, and how to answer during examination week

Handling office jobs such as answering call regarding enquiry about the course, payment, etc.

Expected Monthly Salary: RM2500.00

Willing to Travel: Yes

Willing to Relocate: Yes

Possess own Transport: Yes

Availability: Immediately


Name : Nabilah Husna Binti Ayub

Position : Manager (Bank Malaysia Building Society Berhad) Address : Level 8, Menara I & P 2

No 46 Jalan Dungun Damansara Heights

50490 Kuala Lumpur

Telephone : 012-*******

Email :


Name : Sivaanandan

Position : Casework (Manager)

Address : 570 Jalan Bukit Petaling

Kuala Lumpur,

50460 Kuala Lumpur

Telephone : 012-*******

Skype : anandansiva

Email :

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