Manager Operations
Resume:
Kendall Taylor
Business Operations Manager & Project Director
I am a business development specialist with the adaptability to transcend my skill-set across multiple industries. My business management experience enables me to be a multi-faceted asset with an approach of humility and perseverance to the professional world.
********@*****.***
Chicago, IL, USA
Linkedin.com/in/kendall-evin-taylor-a8208563
WORK EXPERIENCE
Operations Manager
Amazon LLC
07/2017 – Present
Manage a team of 180+ associates.
Maintain the metric of 100% customer critical order expectations. Plan, strategize, and execute a 200k+ total unit revenue and capacity ask on a daily basis.
Written daily reports highlighting week/week improvement percentage numbers, action items for continuous improvement, and the specific areas where that improvement would be shown. Contact: Johnny Agbemenu – 317-***-****
Executive Team Lead
Target Corporation
05/2016 – 07/2017
Daily planning and execution of operational sales planning and logistics while leading a team of 60+ associates. Consistently directly responsible for a minimum 3% profit improvement on a monthly basis in overall store metrics. Achieved a minimum 9% profit improvement in my specific department on a monthly basis for an accumulated 41% profit loss reduction on a year/year metric basis during my tenure. Quarterly inventory analysis and improvement projects designed to properly update true metric vs. assumed metric numbers. Contact: Kyle Brule – 978-***-****
Assistant Branch Manager
Enterprise Rent-a-Car
03/2014 – 05/2016
Top of my class and winner of the Enterprise Skills training award. Responsible for 21% overall profit management and
fleet management improvement during my tenure.
Out of a sales matrix of 300 contestants I was ranked top 5 for seven months, top 15 for four months, and never lower than top 25 for any month.
Attended an awards dinner hosted by the Regional Vice President for being top 5 in total additional revenue (TAR) per sale. Contact: Troy Wimberly – 301-***-****
SKILLS
Microsoft Office Operations Directorship
Financial Planning & Profit Analysis Written Correspondence POS Software Leadership Coaching Public Speaking
Business Presentation Merchandise Planning
Mid-Level Management Training & Development
EDUCATION
Business Management
Howard University
05/2009 – 05/2013
Courses
Business Administration,
Finance, Law, Statistics, and
Team Leadership Coursework
INTERESTS
Health & Fitness Weight-Training Stock Analysis
Literature Investments Media Publishing Music
Director of Project Management
DC Social Sports
01/2012 – 01/2015
Facilitated several sports programs and tournaments by visiting and corresponding with sponsors such as Nike and Adidas. Negotiated contracts with parks and grounds associations for event hosting. Generated a total revenue increase of 61% during my tenure.
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