Sign in

Executive Manager

Philadelphia, Pennsylvania, United States
April 22, 2018

Contact this candidate



*** ********** ****

Upper Chichester, PA 19014 Cell: 484-***-****

Corporate Communications Leader

Experienced, perceptive leader and communicator with the ability to distill and blend critical facts, goals and opportunities into crisp messages for internal and external audiences. Leveraged broad range of strategic, tactical and “soft” skills to support consistently upward career track. A passion for building teams and creating positive work environments. Specific capabilities include:

Directly supporting CEOs/presidents in speechwriting and high-level special projects

Managing all aspects of major executive, employee and investor meetings, from initial strategizing through full scripting and on-site coordination

Grasping, simplifying and consistently driving key corporate messages to targeted audiences using the most appropriate and effective methods

Defining roles and responsibilities, emphasizing teamwork, developing people, providing regular feedback, creating a healthy culture that’s supportive and fun

Creatively contributing using essential tools such as writing, editing, video production, live corporate TV, Web sites, newsletters, blogs, social media, etc.

Professional Experience


Director, Internal Communications

Internal Communications leader for a mission-oriented Medicaid managed care organization serving five million members around the country. Primary focus was transforming the function into a proactive and consultative entity responsible for driving consistent corporate messaging in a period of transformational growth and change.

Established relationships with corporate senior leaders, HR, Operations, IS and the health plans to support the company’s strategic plans and initiatives.

Built communications programs designed to drive the brand and business strategy, and reinforce the company’s mission and vision.

Significantly improved existing communications efforts including the company intranet site, CEO “roundtable” sessions with employees, quarterly Leadership Team meetings, Service Awards celebrations and company-wide charitable campaigns, which achieved record participation and pledge totals.

Created new vehicles including a company-wide daily online newsletter distributed to all 6,000 employees.

COMCAST CORPORATION, Philadelphia, PA 2008-2011

Senior Director, Communications, Community Investment

Communications leader for the Community Investment department of the $50 billion media/entertainment company. Enhanced the company’s internal and external image by promoting its good works around the country, using multiple communications platforms.

Internally, delivered strategic communications to establish community outreach as a business imperative and build employee pride. Used multiple media to tell success stories about employees and their volunteer activities. Promoted major employee campaigns such as Comcast Cares Day, the largest annual single day of community service in Corporate America, and one of the country’s largest employee United Way campaigns.

Externally, built relationships with key personnel from corporate national partners such as City Year, One Economy, Big Brothers Big Sisters, United Way, Boys & Girls Clubs, National Urban League, National Council of La Raza and more. Used multiple media to enhance the company’s image by telling success stories that resulted from the company’s funding of these and hundreds of locally based non-profit organizations. Promoted signature “Leaders and Achievers” scholarship program for high school seniors.

Leveraged a broad array of tactics to include internal and external web sites, Facebook, Twitter, blogs, video case studies, company-wide cable-TV programs, Video on Demand, Newsmakers interview programs, printed reports and brochures, posters, presentations, employee orientation, etc.

ARAMARK CORPORATION, Philadelphia, PA 2003-2008

Associate VP, Corporate Communications

Corporate Communications leader for the $12 billion company with 250,000 employees worldwide. Worked directly with executive management and disseminated consistent corporate messages to targeted audiences.

Initially a seven-person team, more than doubled the staff as a result of increasing demand from corporate functions and business units. Delivered strategic communications broadly across the company (typically to 25,000+ managers), vertically within a dozen business units that focused on food, facilities and uniform services, and regionally to specific groups of employees in 40+ locations in North America.

Effectively utilized tactics that included corporate and business unit Web sites, weekly and monthly e-newsletters, various print pieces, Web-ex presentations, executive speeches, regional road-show meetings for as many as 1,000 employees, business units’ district/regional meetings, annual reports, videos, orientation programs, annual service awards event honoring long-term employees, annual three-day meeting for the company’s top 250 executives, etc. Personally managed all aspects of road-shows, service awards and executive meeting, i.e. everything from initial strategizing to on-site coordination of the events.

Promoted the company’s food services role with the Olympics and other high-profile events such as the Super Bowl, reported on disaster relief efforts in the wake of Hurricane Katrina and other catastrophes, and created an interactive and educational display of capabilities known as the “ARAMARK Experience” to accompany road show meetings.

Managed external projects including the annual report, executive speeches and “Investor Day,” a full program of presentations, videos and displays for more than 100 key investors in the company.

Worked directly with well-known speakers such as Colin Powell, Norman Schwarzkopf, Marcus Buckingham, Ram Charan, Tom Kean, Dick Vitale and others as part of managing the annual executive meeting.

TOWERS PERRIN, Philadelphia, PA 2001-2003

Senior Consultant, Communications

As a senior member of the Communications practice, supported multiple clients and developed new business. Consulting engagements took place primarily on-site at two large client organizations, focusing on change management and corporate communications.

Designed and executed a client project to help employees at a regional healthcare provider understand and embrace the implications of a split with its long-time joint-venture partner. Tactics included scripting and managing the first company-wide meeting in decades for several hundred employees, along with creating informational Web sites, feedback mechanisms, smaller group meetings, videos, etc.

Facilitated a client project at a global pharmaceutical to integrate multiple groups of employees from vastly different locations and cultures into one new U.S. headquarters site. Similar tactics as above included scripting and managing a televised companywide celebration event for 1,000+ employees.

GAILFORCE COMMUNICATIONS, Philadelphia, PA 1997-2001

VP, Organizational Communications

Led the start-up firm’s Organizational Communications practice. Drove internal and external communications as the practice grew from two people to 10, with multiple clients including small high-tech and FORTUNE 500 companies. Responsibilities included speechwriting, executive-level client consulting, producing annual reports and newsletters, creating videos, business development and executing strategic internal and marketing communications plans. Also managed a major client’s external corporate Web site.

Special projects included developing and launching a recruiting campaign targeting college and other young prospects, multiple communications around Y2K and other technology upgrades, logo and branding development, and several change-management and merger-and-acquisition efforts. Tactics included print and e-mail publications, annual reports, Intranet and Internet sites, surveys, scripting managers and coordinating employee town-hall meetings, brochures, presentations, videos, speeches, etc.

UNISYS CORPORATION, Blue Bell, PA 1993-1997

Director, Corporate Communications (1995-1997)

Assisted the VP with leading the Internal Communications department and provided editorial support for the CEO’s office.

Served as editor and writer for several print and electronic vehicles, including the corporate Intranet (which was refreshed throughout the day for 30,000 employees).

Wrote speeches for the CEO and other top executives.

Executive-produced and scripted the CEO’s quarterly live worldwide television program.

Participated as communications liaison for many special projects, including a rollout of key corporate initiatives following a restructuring, and a company-wide ethics awareness campaign.

Manager, Corporate Communications (1993-1995)

CIGNA CORPORATION, Philadelphia, PA 1990-1993

Manager, Corporate Communications

As a member of the Internal Communications department, wrote, managed and edited the flagship twice-monthly print publication for 50,000 employees. Developed and maintained a video bulletin board news service for Philadelphia and Connecticut employees, wrote and distributed quarterly earnings releases to employees, wrote and managed a local newsletter for 2,000+ Philadelphia-area employees, and participated in the development of corporate videos.

Other Related Experience

ARAMARK Corporation

Executive communications project leader; internal communications consultant (2011-2012)

The Inquirer, Philadelphia, PA (circulation 450,000 daily, 1 million Sunday)

Sports Writer (1990-1997)

Daily Local News, West Chester, PA (circulation 40,000)

Sports Editor (1986-1990)

Sports Writer (1979-1985)

The Mercury, Pottstown, PA (circulation 30,000)

Assistant Sports Editor (1985-1986)

Daily Local News, West Chester, PA (circulation 40,000)

Sports Writer (1979-1985)

Courier Times, Levittown, PA (circulation 65,000)

Sports Writer (1977-1979)


BA Communications, La Salle University, Philadelphia, PA

Contact this candidate