Customer Service Pharmacy Technician

Marquelda Bulgin

*** ****** ***, ***** **, ***** 267-***-**** **********@****.****.***

OBJECTIVE: To secure a position that will utilize my skills while providing opportunity for advancement.

EDUCATION:

Lincoln Technical Institute- Philadelphia, PA

Certification for National Center for Competency Testing

Graduated: Nov 2006

GPA 3.5

COURSE WORK:

Studied Medical and Pharmaceutical Terminology Knowledgeable in Medicare and Medicaid

Patient care and interaction Pharmaceutical Storage awareness

Pharmaceutical Distribution and Calculations HIPAA and OSHA Laws

Basic Anatomy Prescription filling and counting

Retail Pharmacy procedures Inventory of medication

PROFESSIONAL EXPERIENCE:

Mercy Philadelphia Hospital- Philadelphia, PA 02/2008-Present Certified Pharmacy Technician

P.O Room Duties:

Assist the Pharmacist with answering phone calls and taking physicians and nursing messages.

Fill patient orders

Filling items and medications for floor stocks throughout the PARX-COMPUTER SYSTEM.

Pre-package unit doses medications through PACK-MED System.

Filling and placing outdated Medications on Crash Cart

Credit and charge patients’ medication.

Make monthly inspection into each nursing station room or area related with the Pharmacy department.

Clean and restock P.O room before next shift.

I.V. Room Duties:

Mixture of Chemotherapy medications and regular IV’s ordered for patient requirements.

Make deliveries to different areas such as nursing stations. Refill PYXIS machine on each delivery (items, unit dose, and control medications/Narcotic substances).

Pre-Pack, IV piggy bags and batching IV’s, re-stock and clean IV and Chemo areas before next shift.

Rite Aid Pharmacy-Yeadon, PA 06/2007-01/2008

Certified Pharmacy Technician

Front counter customer service

Assisting the Pharmacist with answering phone calls

Filling patient prescriptions by computer

Stock medication on the shelves

Ordering items and medicine through the computer system and maintain work area clean.

Sun Ray Drug Store- Philadelphia, PA 07/2004-10/2007

Pharmacy Clerk

Front counter customer service

Answering phone calls

Filling patient prescriptions

Placing orders for medications and returns by computer system

Re-stocking items and medications back on shelves

Relevant Skills

Bilingual: Fluency in Spanish and English (Speaking, Writing, and Reading) High Proficiency.

Home Health Care (HHC) Certified. (1996)

Pharmacy Technician with 11 years of hospital and retail pharmacy experience.

Highly motivated, energetic with strong ethics and professional goals.

Responsible, organized, great team player, hardworking, reliable, and organized.

Detail oriented with strong focus on accuracy and efficiency.

Exceptional references provided at the time of meeting

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