Employee Relations Human Resource

April C. Perkins, SHRM-SCP

**** ******* ** ***** ******, SC 29653 864-***-****(mobile) ***************@*****.***

Healthcare HR Professional Profile

Senior Certified Strategic Human Resources Professional and proactive business partner to senior management and staff, guiding the development of customer driven, performance driven organizations. Proven success managing employee relations and talent acquisition, compensation, performance management, benefits, policy and procedures, training and development and HRIS.

Core Competencies

Employment Law

Strategic Planning

HR Policies & Procedures

Talent Acquisition Management

Employee Relations/Labor Relations

Compensation & Benefits

Orientation & On-Boarding

Training & Development

Performance Management

Professional Experience

EXECUTIVE DIRECTOR OF HR AND CONSULTING (Remote Contract Position)

Worldwide Business Consulting LLC, Tampa, FL 2017- Present

(Disabled Veteran Owned Consulting Company)

Lead the development and implementation of the organization strategy in providing human resources and consulting for local and national client projects.

CORPORATE REGIONAL HUMAN RESOURCE MANAGER/BUSINESS PARTNER- (FL, GA, SC, NC, LA, AL, TX, VA, MS)

BioScrip Infusion, (National provider of Pharmacy and Home Health services) Tampa, FL 2017

(Position eliminated due to financial losses resulting in budget cuts and reorganization)

Managed human resources operations for multiple locations supporting 2 Regional VP’s and 18 Directors.

HUMAN RESOURCES MANAGER/BUSINESS PARTNER 2016 - 2017

Greenville Health System, Greenville, SC

(15,000 + employees and the largest healthcare provider in the upstate)

Managed human resources for multi-healthcare system for assigned business units. Consulted with legal counsel as needed.

PROFESSIONAL RECRUITER 2014 - 2015

Johns Hopkins All Children’s Hospital, St Petersburg, Fl

Managed the sourcing and talent acquisition for professional and support positions. Managed local and national job fairs.

(Relocated to S.C. to care for terminally ill father)

CORPORATE HUMAN RESOURCE MANAGER/BUSINESS PARTNER, Atlanta, Ga 2013 - 2014

Revenue Med (Atlanta based provider of coding, revenue cycle management, and business process management services for the healthcare sector) (Position eliminated due to acquisition by Navigant Consulting Chicago)

Managed the day to day total human resources functions for the corporate location.. Reporting to the CEO and Sr. VP of Operations, serve as a business partner to Senior Management providing consulting services related to organizational structure, talent acquisition, employee relations/performance and new hire onboarding best practices. Maintain expert knowledge of local, state and federal employment laws such as FMLA, FLSA, ADA, EEO and HIPAA to ensure compliance for exempt and non- exempt employees. Managed roll out of corporate HR initiatives to continually engage employees in multiple locations. Effectively manage and resolve employee relations issues and implement programs and policies to develop a company culture of high performance and team-work.

HUMAN RESOURCE MANAGER 2011-2012

Greenwood Regional Rehabilitation Hospital, Greenwood, SC

As a member of the Senior Leadership Team, directly responsible for the administration, coordination and evaluation of the human resource function to include management of employee relations, full life cycle recruitment, employee benefits, policy and procedure development, compensation administration, strategic planning and compliance.

DIRECTOR OF PEOPLE DEVELOPMENT 2008

Chateau Elan Winery and Resort, Braselton, GA

(position eliminated due to recession resulting budget cuts and RIF’s)

Partnered with leadership and associates in support of optimal day-to-day operations and aligning its people policies, programs, and practices with the resorts overall business objectives and culture.

REGIONAL HUMAN RESOURCES DIRECTOR

VistaCare, Atlanta, GA 2006-2008

(42 locations in 14 states, position eliminated after acquisition by Gentiva Healthcare Dallas, TX in 2008)

Led regional HR function for VistaCare’s southeast region responsible for over 2,200 associates. Serve as a consultant to Regional Vice President and corporate leadership.

Facilitated HR delivery to the business through our Corporate Center of Excellence including talent management, total rewards employee relations and service delivery. Manage talent acquisition team of 10 located in multiple locations in the southeast.

Responsible for leading a HR team and serving as the primary executor of goals and objectives. Areas of both strategic and transactional responsibility include; recruiting, on-boarding, HRIS, compensation, benefits, employee relations, change management, staffing and talent management, employment law and compliance including (ADA, FMLA, AAP, EEO, Title VII, etc.) performance management, policies and procedures, workers’ compensation, leave management, and organizational development.

Selected by Chief Human Resource Officer to deliver Conflict Resolution Training for National meeting in Scottsdale, AZ.

DIRECTOR OF HUMAN RESOURCES

Havenwood Behavioral Health, Travelers Rest, SC 2004-2006

(Provider of Inpatient Substance use, Behavioral and Mental health programs for upstate region)

Reporting to the CEO provided “hands on” day to day management, expertise and guidance regarding employee relations, recruitment, benefits, compensation, training, organizational development, safety, and regulatory compliance.

Developed and implemented a comprehensive talent management program resulting in an 62% decrease in

turn-over.

Addressed major staff morale problems by meeting individually with employees and implementing policies and procedures to resolve staff and management conflict. Developed a competitive compensations program to address recruitment and retention concerns. Coordinated and implemented staff and management training to support compliance requirements.

Successfully investigated allegations of harassment, discrimination, grievances and other sensitive issues. (Facility had no EEOC charges and attained 100% win rate in unemployment claims.) Consulted with legal counsel as necessary.

Maintained compliance with CARF and State and local agencies. Co-chair of Joint Commission Committee.

Developed and implemented metrics and reported results to leadership team and the Board of Directors resulting in operational improvement.

MANAGER, TALENT ACQUISITION AND EMPLOYEE RELATIONS

Emory- Saint Joseph’s Health System, Atlanta, GA 2001- 2004

Developed and implemented a strategic employment and employee relations program recognized for service excellence.

Effectively handled diverse and complex employee relation issues while ensuring an effective resolution in accordance with policies and procedures. Responded to state and federal regulatory agencies and represented the organization at hearings and negotiations

Developed and implemented recruitment strategies and process improvements that resulted in successful outcomes that attracted and retained a talented and diverse workforce across the organization. Served as consultant with leadership in the development of effective talent management, on-boarding, and new hire retention strategies. Managed a staff of 9 supporting the talent acquisition process.

Established and managed key organizational metrics to meet short and long- term recruiting strategies.

Chairman of the Philosophy in Action Committee and managed employee engagement activities

Developed and implemented management and team member training resulting in a reduction of turnover during 90- day evaluation.

SENIOR TALENT ACQUISITION SPECIALIST

Greenville Health System, Greenville, SC 1995- 2001

(1268 beds, 11 specialty hospitals, 746 bed tertiary care center and 120 practices)

Responsible for leading a team providing flexible and responsive full life cycle recruitment services to assigned units.

Responsible for managing high volume full life cycle recruitment for assigned business units (Finance, IT, Marketing, and Management positions average 90+ requisition load. Managed college campus recruitment for diverse workforce.

Education & Certifications

NORFOLK STATE UNIVERSITY Norfolk, VA Computer Skills

Bachelor of Science, Mass Communication Microsoft Suite, ADP Workforce Now

Kronos, Lawson Peoplesoft, Success-factors

Certifications

SHRM-SCP-Society for Human Resource Management, Federal HR Boot Camp Certification

Memberships:

Society for Human Resource Management, Human Capital Management Institute

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